Perry Jonathan Brown Perry68414@gmail.com
A dynamic individual with a strong public presence. Excellent relationship building skills. Strong written and verbal communication skills. Able to supervise multiple staff while meeting short and long-term company goals. A successful history of creating small businesses and raising much-needed funding for community based organizations. A college graduate proficient in Microsoft Office Suite.
The CitiMed Group, N. Miami Beach, Florida Business Developer (Sept. 2013-Present) Setting up and managing strategic relationships & alliances w/Personal Injury Attorneys in South Florida.
Works to grow profit through attracting new customer referrals and by increasing the spending of existing customers. Pitching and presenting to attorneys and law firms and educates the public and corporate groups on the quality services offered through the CitiMed Group. Generating new leads with the aim of creating more business. Schedules appointments, prepares and delivers presentations to attorneys and clients, having researched their business. Conducts follow-up activities, maintains customer relationships and ensures customer loyalty through excellent customer service as well as meeting all client needs appropriate to their specific businesses. Educates the public and distributes promotional materials regarding the services provided by the CitiMed Group. Attends social events and local community based meetings on behalf of the CitiMed Group. Works as part of a team and closely with other departments within the organization.
Yacht Controller, LLC, Coral Gables, Florida
Customer Service Coordinator (January 2013 to Present)
Coordinate all customer service related activities for the company. Represent the company at public events such as boat shows and interact with industry representatives including boat yards and yacht brokers. Maintain and develop relationships with customers and ensure the delivery of their orders throughout the world. Coordinate and prepare customer orders and ensure they are shipped within a timely fashion. Communicate with sales teams and maintain a current job status report and update product inventory lists making sure all company merchandise is accounted for. Supervise and monitor employees responsible for preparing specialty parts for special client installations. Maintain accurate inventory lists of all company product lines and ensure all payments are received prior to shipping out orders.
Matrix Mechanical Corporation, Long Island City, New York
Sales/Service Representative (July 2012 to December 2013)
Coordinate the sales and service repairs of HVAC systems throughout New York City. Fielded customer calls and arranged appointments. Scheduled service calls for contracted customers of the company keeping hourly notes for billing purposes. Constant contact with service department and employees in the field to bring supportive resolution to all matters. Prepare weekly reports for Supervisors updating on job progress and service repairs. Liaison with Accounting Departments and Purchase Order departments for cohesive closure.
Quality Services for the Autism Community (QSAC, Inc.), New York, New York
Community Relations Officer (March 2011 to July 2012)
Coordinated the Community Relations activities for the organization and provided administrative support to the Director of Development and the Deputy Executive Director. Wrote grant proposals and conducted prospect research. Maintained contact with donors via telephone, email, and direct mail campaigns. Organized special events to secure funding for the agency and managed all legislative meetings with City and State Elected Officials. Duties also included writing energetic press releases and compelling public service announcements. Developed relationships with various contacts in the local media and with potential sources of funding (corporate and/or foundation). Served as a resource for anyone interested in learning more about the organization and represented the agency at local community events. Assisted in the creation and design of promotional materials from web content to event posters/fliers. In sum, I contributed where necessary to enhance the organizations ability to achieve its mission.
City-Wide Liquidators, Jamaica, New York
Owner (October 2005 to March 2011)
A close-out and salvage business. Arranged the purchase and sale of assorted merchandise from houseware products to electronics. Maintained merchandise for buyers at three warehouse locations and delivered merchandise to buyers via two company owned trucks. Organized the purchase of new merchandise and maintained relationships with vendors and buyers. Supervised staff of four who maintained inventory and coordinated the delivery and sale of merchandise. Prepared weekly payroll. Coordinated truck deliveries and pick-ups. Drafted and negotiated purchase and sales contracts. Responsible for making offers, closing deals, and initiating re-sale activities. Negotiated final sales prices with buyers and developed a strong rapport with customers and other professionals within the field. This was a “family” business that was sold in March 2011.
Quality Services for the Autism Community (QSAC, Inc.), Astoria, New York
Director of Community Relations (Oct. 1994 to Oct. 2005)
Coordinated and supported all aspects of donor-related activities. Managed both the donor and media relations databases. Prepared daily deposits of monies for submission to fiscal department. Created monthly Board of Directors reports outlining the activities of the development office and future goals. Conducted free/paid media relations activities, including proactive pitching of stories, columns and editorials. Responded to press related inquiries and wrote all press related materials in coordination with the Executive Director. Cultivated and stewarded relationships with current and prospective funders. Developed relationships with contacts within the local media and prepared public service announcements for both print and radio outlets. Maintained relationships with reporters and local elected officials as well as various funding groups from foundations to community based organizations such as the United Way. Managed content of agency website (www.QSAC.com), wrote and edited quarterly newsletters, and developed promotional materials such as flyer's and brochures. Maintained agency VENDEX questionnaires. Prepared grant requests and responded to Requests For Proposals (RFP's) for City Agencies such as the Office of Mental Retardation & Developmental Disabilities and the Department of Health. Completed applications for both discretionary and capital funding requests to City and State Officials. Prepared reports for funders and completed annual renewals of requests for support.
United Parcel Service (UPS, Inc.), Maspeth, New York
Parcel Worker/Sorter & Loader (September 1989 to December 1994)
Arranged parcels according to geographic areas for distribution throughout warehouse. Loaded and unloaded trucks and sorted packages according to zip code. Coordinated the movement of parcels throughout the UPS facility and made sure drivers were able to deliver parcels within a timely fashion.
Bachelor of Arts, May 1994, Queens College, City University of New York
Majors: Psychology and Sociology, Minor: Comparative Literature
GPA Cumulative Average: 3.7