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Penguin Air & Home Services
Air Conditioning Repair Service
Today Open 24 hours
34 followers|145,257 views
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947 S 48th St #119 Tempe, AZ 85281
947 South 48th Street #119USArizonaTempe85281
(480) 747-6800penguinair.com
Air Conditioning Repair Service, HVAC Contractor
Air Conditioning Repair Service
HVAC Contractor
Plumber
Furnace Repair Service
Bathroom Remodeler
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours

Penguin Air & Home Services is a home service company providing air conditioning, heating, plumbing and electrical services for over 25 years. 

We offer 24/7 Emergency Services. Call us today at (480) 747-6800

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Review Summary
4.8
66 reviews
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2 star
1 review
1 star
2 reviews
"July 14, 2014 The service by the Penguin Air company and Staff was great."
"My air conditioner had started to act up and I didn't know whom to call."
"This team installed 2 AC units in my house and the crew was awesome."
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Sue McQueen
4 months ago
I don't impress easily. I was however surprisingly impressed with the service I received from Penguin Air & Home Services. There were two areas in my home that needed immediate attention. Plumbing and Heating/Cooling. All needed repairs & installation were explained in detail, choices were offered without pressure, pricing was reasonable. All representatives of the company were professional, knowledgeable, respectful of myself and property. All work completed was quality (and I am a critical person). Thank you Cale, David, Joel, Fernando & Leo for your exceptional customer service.
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Response from the owner - 4 months ago
Thank you for taking the time to share about your experience. The team members mentioned will get the kudos they deserve! We look forward to working with you for many years to come!!!
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DJ Underwood
5 months ago
Edit: I must follow up on google with my awesome experience with Penguin. With a small miscommunication early on the managers were quick to resolve the issue and provided some of the best customer service I have ever received. After getting a few quote Penguin was not only the best price but best service, warranty, and the most friendly group of professionals I have ever worked with. I had them install a full system yesterday and the experience was great. Everyone is very nice and professional and the whole process was clear and smooth. Thanks to Jeremy, Will, and everyone involved for the whole process and I will be sending friends, family, co-workers, and everyone I meet to Penguin Air based entirely on my experience. Thanks!! (End Edit) I called penguin air because of all these positive reviews and unfortuately haven't had the same experience. I wanted a quote on full replacement for 13 seer system before end of year energy star changes and never received estimate almost a week later. They claimed email system was down but haven't even followed up. I called sales guy 3 times after visit and he said they would send it but never did. The good: visit went well, scheduling was easy, staff was knowledgeable and professional, and they were on time. I just don't understand when someone is ready to spend thousands why wouldn't you follow up with a price? Since time is running out I will be taking my purchase elsewhere. UPDATE: Quick response from company, very nice staff and having a follow up appt next week. I will update once I get final pricing.
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Response from the owner - 6 months ago
Mr. Underwood, Our sincere apologies! According to your record we show the proposal was emailed successfully last week, however, we have been having issues with our computer database so I'm sorry for the misunderstanding and lack of follow up! I will be emailing you directly to ensure you receive the proposal. I have also left you a voice-mail in regards to this matter. Please feel free to contact me directly to discuss. - Amanda Machleit (Customer Service Manager)
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Steve Pedroza
5 months ago
Penguin Rep, checked all hot and cold water valves, since I had already installed the latest valves all were fine, He (chris) drained my water heater,gave me recommendation. I would liked to have Chris tell me about draining system if drains were running fine, he didn't do any checking of my drains.
Response from the owner - 5 months ago
We appreciate your feedback! We would be happy to have Chris, or his manager, follow up with you regarding his recommendations to answer any questions you might have. We will make sure they get the note to give you a call. Thank you for your business!
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Leo Hauguel
9 months ago
July 14, 2014 The service by the Penguin Air company and Staff was great. They went out of the way to make sure we were somewhat comfortable in our home the night the A/C unit went out and did the installation on time as promised the next day. Everyone was extremely Professional and caring about my wife and myself. I high recommend Penguin Air for any problems related to A/C & Heating. I plan on having them service my unit for years to come. Thanks for a great experience in times when it was extremely hot. Leo J & Chris E. Hauguel Glendale, AZ
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Response from the owner - a year ago
Leo, Thank you for taking the time to post your feedback. I'm thrilled you enjoyed your experience with Penguin Air. If you need anything in the future please don't hesitate to call.
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Marcus Vaughan
9 months ago
This team installed 2 AC units in my house and the crew was awesome. They were neat/tidy while working in the home and very courteous. I recommend them to my friends when they have an issue. Great people that we trust. We have had Terry service our house, not only was he nice he helped us out in a jam! Vonda in their customer care department is also a pleasure to work with. Update: Since the last install, I needed a fast job done on my rental home. Even with me being in a pinch they beat other company's quotes, with a next day install, during the middle of summer! Great company, with a great team. I trust them and recommend their services.
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Response from the owner - 11 months ago
Thank you so much for your feedback Marcus! We greatly value our customers and look forward to helping you in the future!
Mary Jo Stegge
5 months ago
Joel was professional and respectful of our needs and our budget. He was cautious to use booties over his shoes and explained every step thoroughly. He included pictures of the work that needed to be done and pictures of the finished job. I was very impressed!!!!
Response from the owner - 5 months ago
Thank you for your feedback! We will be sure to let Joel (and his manager) know you were pleased with his services!
Christa Krystofik
6 months ago
Terry was very knowledgeable when he installed the water-heater, timely , friendly,when installing the water-heater he answered all of our questions that we asked him. He went above and beyond the call of duty. We recommend Terry for future plumbing needs in our house. Thank you for performing a good job !! Sincerely, Jim & Christa Krystofik
Response from the owner - 6 months ago
Thank you for your feedback! Very happy to hear Terry did such a great job! We will be sure to let Terry (and his manager) know you were pleased with his services!
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Kathy Goldberg
10 months ago
All I have to say is WOW! What a great company! Our 19 yr old ac died on Sunday morning. We called a few places for quotes over the phone and to have someone come out early Monday morning. We got a referral from my father in law to also call Penguin Air. I am very glad we did! We spoke with William (the owner) late on Sunday evening about replacing our unit. He was very knowledgable and patient with all of our questions. He gave us a VERY fair price compared to the other quotes. We decided on a 5 ton 14 seer Trane. They came Monday morning with EVERYTHING...CRANE AND ALL. The team was very clean, courteous, thorough, and worked very hard installing our unit as quickly as possible. We had COLD air blowing through the house by 3:30 pm the very next day! William also stopped by as his team finished up to make sure everything was going perfectly and to go over everything with us to ensure we were satisfied. We were very impressed to say the least. Having your ac go out really is a stressful and (hot!) situation to be in, especially in 105+ AZ summer weather. It is refreshing to deal with such an organized, professional company that gets the job done right! I highly recommend them for your future ac needs. Thank you for the stellar service Penguin Air!! A++++!
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Response from the owner - 10 months ago
Thank you Kathy!! As we stated before, very happy you are pleased with our crews and your installation! Looking forward to working with you for many years to come!

Stream

 
Now that summer is on the way, it’s the perfect time to check the #AC & make sure it’s in proper working order:
These tips for keeping up house in the spring involve cleaning the gutters, maintaining your A/C and dusting.
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Proper #ductcleaning shouldn’t be the duct alone, but other components of your #coolingsystem http://buff.ly/1Aw3LCP #hometips #penguinair
Duct cleaning is necessary and is beneficial if done correctly, but that’s if you’re going to look into the cleaning of the HVAC system.
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Get Your #AirConditioner Ready for Summer http://buff.ly/1F4z3wZ #penguinair Sonoran Living Live #hometips #tuneup #homemaintenance
The Penguin Plus Plan is a home maintenance system that covers your air conditioning, heating and plumbing. We want to be your one-stop shop to handle everything.
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Has relaxing at #home not been quite so relaxing lately? Believe it or not,a common reason is lack of proper #homeventilation
To ensure healthy indoor air and and proper home ventilation, homeowners should have all gas appliances, ducts and HVAC equipment checked, cleaned and tuned up each season to avoid leaks and to ensure they’re running efficiently.
1
Living in Phoenix is great but there are extreme Phoenix weather conditions so making sure you have a Phoenix air conditioning company is important.
1
In their circles
2 people
Have them in circles
34 people
Rusk Heating And Cooling's profile photo
Shannon Murphy's profile photo
Bella Roy's profile photo
Linda Dore's profile photo
Melanie Dessauer's profile photo
Christopher Black's profile photo
Nicholas Baken's profile photo
Cody Helgeson's profile photo
gagan sodhi's profile photo
 
Want to learn about our $3,500 instant #rebates OR 0% interest until 2020 on select Trane systems? Call us today! 480-747-6800
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What is our #PenguinCare Plan? 15% discount on repairs, 5% discount on unit replacement, free diag, annual AC/heating tuneup - learn more: http://buff.ly/1Aw4R1j
The Penguin Plus Plan is a home maintenance system that covers your air conditioning, heating and plumbing. We want to be your one-stop shop to handle everything.
1
 
Not happy with your existing #homemaintenance plan? Look no further! We'll honor it for you - learn more: http://buff.ly/1INYV6O #hometips
The Penguin Plus Plan is a home maintenance system that covers your air conditioning, heating and plumbing. We want to be your one-stop shop to handle everything.
1
 
What if your appliances and electronics could talk to each other? How great would that be? Well, they can: http://buff.ly/1Lh1QSU #hometips
If you wish you could be in two places at once (both at work and at home, or on vacation relaxing and at home managing details simultaneously), you'll love what the latest in automated home technology, including HVAC technology, can do.
1
Living in Phoenix is great but there are extreme Phoenix weather conditions so making sure you have a Phoenix air conditioning company is important.
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