Profile

Cover photo
Verified local business
Penguin Air & Home Services
Air Conditioning Repair Service
Today Open 24 hours
35 followers|159,225 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
947 S 48th St #119 Tempe, AZ 85281
947 South 48th Street #119USArizonaTempe85281
(480) 747-6800penguinair.com
Air Conditioning Repair Service, HVAC Contractor
Air Conditioning Repair Service
HVAC Contractor
Plumber
Furnace Repair Service
Bathroom Remodeler
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours

Penguin Air & Home Services is a home service company providing air conditioning, heating, plumbing and electrical services for over 25 years. 

We offer 24/7 Emergency Services. Call us today at (480) 747-6800

Google+ URL

Street View

Panorama
Your Activity
Write a review
Review Summary
4.8
68 reviews
5 star
62 reviews
4 star
3 reviews
3 star
No reviews
2 star
1 review
1 star
2 reviews
"We recommend Terry for future plumbing needs in our house."
"Update: Since the last install, I needed a fast job done on my rental home."
"My air conditioner had started to act up and I didn't know whom to call."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
People
In their circles
2 people
Have them in circles
35 people
Nicholas Baken's profile photo
Rusk Heating And Cooling's profile photo
Cody Helgeson's profile photo
Peggy Pedigo's profile photo
Bella Roy's profile photo
gagan sodhi's profile photo
Shannon Murphy's profile photo
michael powers's profile photo
Jordan Tyler's profile photo
All reviews
sheri dalton
a week ago
Romero and Alan did a wonderful job. Jay Kline and the penguin air team are fast, friendly and very professional. I will be a lifelong customer. thank you so much
Response from the owner - a week ago
Hi Sheri, thanks so much for your kind review. Glad we could get you taken care of fast! We appreciate your business and look forward to working with you for many years to come!
Marcus Vaughan's profile photo
Marcus Vaughan
10 months ago
This team installed 2 AC units in my house and the crew was awesome. They were neat/tidy while working in the home and very courteous. I recommend them to my friends when they have an issue. Great people that we trust. We have had Terry service our house, not only was he nice he helped us out in a jam! Vonda in their customer care department is also a pleasure to work with. Update: Since the last install, I needed a fast job done on my rental home. Even with me being in a pinch they beat other company's quotes, with a next day install, during the middle of summer! Great company, with a great team. I trust them and recommend their services.
• • •
Response from the owner - a year ago
Thank you so much for your feedback Marcus! We greatly value our customers and look forward to helping you in the future!
Linda Underhill
2 weeks ago
Would highly recommend Penguin Air. Terry provided excellent customer service and everyone I spoke to arranging the appointment was courteous and helpful.
Response from the owner - 2 weeks ago
Hi Linda, Thank you so much for your feedback. We will be sure to give kudos to all team members involved! We appreciate your business and look forward to working with you for many years to come!
Steve Pedroza's profile photo
Steve Pedroza
7 months ago
Penguin Rep, checked all hot and cold water valves, since I had already installed the latest valves all were fine, He (chris) drained my water heater,gave me recommendation. I would liked to have Chris tell me about draining system if drains were running fine, he didn't do any checking of my drains.
Response from the owner - 7 months ago
We appreciate your feedback! We would be happy to have Chris, or his manager, follow up with you regarding his recommendations to answer any questions you might have. We will make sure they get the note to give you a call. Thank you for your business!
Sue McQueen
5 months ago
I don't impress easily. I was however surprisingly impressed with the service I received from Penguin Air & Home Services. There were two areas in my home that needed immediate attention. Plumbing and Heating/Cooling. All needed repairs & installation were explained in detail, choices were offered without pressure, pricing was reasonable. All representatives of the company were professional, knowledgeable, respectful of myself and property. All work completed was quality (and I am a critical person). Thank you Cale, David, Joel, Fernando & Leo for your exceptional customer service.
• • •
Response from the owner - 5 months ago
Thank you for taking the time to share about your experience. The team members mentioned will get the kudos they deserve! We look forward to working with you for many years to come!!!
DJ Underwood's profile photo
DJ Underwood
6 months ago
Edit: I must follow up on google with my awesome experience with Penguin. With a small miscommunication early on the managers were quick to resolve the issue and provided some of the best customer service I have ever received. After getting a few quote Penguin was not only the best price but best service, warranty, and the most friendly group of professionals I have ever worked with. I had them install a full system yesterday and the experience was great. Everyone is very nice and professional and the whole process was clear and smooth. Thanks to Jeremy, Will, and everyone involved for the whole process and I will be sending friends, family, co-workers, and everyone I meet to Penguin Air based entirely on my experience. Thanks!! (End Edit) I called penguin air because of all these positive reviews and unfortuately haven't had the same experience. I wanted a quote on full replacement for 13 seer system before end of year energy star changes and never received estimate almost a week later. They claimed email system was down but haven't even followed up. I called sales guy 3 times after visit and he said they would send it but never did. The good: visit went well, scheduling was easy, staff was knowledgeable and professional, and they were on time. I just don't understand when someone is ready to spend thousands why wouldn't you follow up with a price? Since time is running out I will be taking my purchase elsewhere. UPDATE: Quick response from company, very nice staff and having a follow up appt next week. I will update once I get final pricing.
• • •
Response from the owner - 7 months ago
Mr. Underwood, Our sincere apologies! According to your record we show the proposal was emailed successfully last week, however, we have been having issues with our computer database so I'm sorry for the misunderstanding and lack of follow up! I will be emailing you directly to ensure you receive the proposal. I have also left you a voice-mail in regards to this matter. Please feel free to contact me directly to discuss. - Amanda Machleit (Customer Service Manager)
Mary Jo Stegge
7 months ago
Joel was professional and respectful of our needs and our budget. He was cautious to use booties over his shoes and explained every step thoroughly. He included pictures of the work that needed to be done and pictures of the finished job. I was very impressed!!!!
Response from the owner - 7 months ago
Thank you for your feedback! We will be sure to let Joel (and his manager) know you were pleased with his services!
Christa Krystofik
7 months ago
Terry was very knowledgeable when he installed the water-heater, timely , friendly,when installing the water-heater he answered all of our questions that we asked him. He went above and beyond the call of duty. We recommend Terry for future plumbing needs in our house. Thank you for performing a good job !! Sincerely, Jim & Christa Krystofik
Response from the owner - 7 months ago
Thank you for your feedback! Very happy to hear Terry did such a great job! We will be sure to let Terry (and his manager) know you were pleased with his services!

Stream

 
If you cannot have central #airconditioning in your home, you are not doomed to use ineffective alternatives: http://buff.ly/1Ca3qqy #ACtips
Learn what a mini-split A/C is and why your house may qualify for one.
1
 
Help your air conditioner cool your air the way it’s meant to by maintaining your condenser: http://buff.ly/1Hw1db1 #summerheat #ACtips
Your outdoor condenser doesn't need a lot of maintenance, but it needs some to keep your house comfortable.
1
 
Noisy fans and A/C units can be attributed to a few things that only require a simple fix http://buff.ly/1eeSXOZ #hometips #airconditioning
Tips from Penguin Air on how to fix noisy AC units for efficiency and learning purposes.
1
 
Professional #airduct cleaning help keeps your #indoor air #clean: http://buff.ly/1e6uBqL
1
 
5 tips for keeping your home #clean and tidy this #summer to help your air quality: http://buff.ly/1RAlETk #AC #penguinair
Keeping your home clean during the summer helps your home's cooling system perform better, which also saves you money on your energy bill, which is especially important during this hot time.
1
 
Finding an #HVAC professional with these 5 tips can help streamline your service & experience http://buff.ly/1FBOtIi
1
In their circles
2 people
Have them in circles
35 people
Nicholas Baken's profile photo
Rusk Heating And Cooling's profile photo
Cody Helgeson's profile photo
Peggy Pedigo's profile photo
Bella Roy's profile photo
gagan sodhi's profile photo
Shannon Murphy's profile photo
michael powers's profile photo
Jordan Tyler's profile photo
 
#CarbonMonoxide poisoning can happen at any time of the year - even in the #summer. A #simpleinspection can help:
A common question regarding your home heating system is how to prevent carbon monoxide poisoning. This article covers basic things to keep your home safe.
1
 
Have you thought about having a summer #energyaudit? http://buff.ly/1IKS7BC #acmaintenance #penguinair
There are many things that can contribute to high energy bills in the summer - besides skyrocketing A/C costs. A summer energy audit and an A/C tune-up, then, can come in handy at this time.
1
 
A small & easily repaired #DIY #plumbing fix is the toilet flapper: http://buff.ly/1g2Swsr #plumbingadvice
1
 
The best time to protect your #home from #severeweather is before disaster strikes. http://buff.ly/1eJWyWd #hometips
1
 
#Staycool this summer with these DIY A/C maintenance tips: http://buff.ly/1BPDfFo #hometips #airconditioner
1
 
Not having the right plumbing on your house can potentially harm you and your loved ones.
1