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Penguin Air & Home Services
Air Conditioning Repair Service
Today Open 24 hours
29 followers|119,753 views
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947 S 48th St #119 Tempe, AZ 85281
947 South 48th Street #119USArizonaTempe85281
(480) 747-6800penguinair.com
Air Conditioning Repair Service, HVAC Contractor
Air Conditioning Repair Service
HVAC Contractor
Plumber
Furnace Repair Service
Bathroom Remodeler
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours

Penguin Air & Home Services is a home service company providing air conditioning, heating, plumbing and electrical services for over 25 years. 

We offer 24/7 Emergency Services. Call us today at (480) 747-6800

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Review Summary
4.8
65 reviews
5 star
60 reviews
4 star
2 reviews
3 star
No reviews
2 star
1 review
1 star
2 reviews
"July 14, 2014 The service by the Penguin Air company and Staff was great."
"My air conditioner had started to act up and I didn't know whom to call."
"This team installed 2 AC units in my house and the crew was awesome."
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Sue McQueen
a month ago
I don't impress easily. I was however surprisingly impressed with the service I received from Penguin Air & Home Services. There were two areas in my home that needed immediate attention. Plumbing and Heating/Cooling. All needed repairs & installation were explained in detail, choices were offered without pressure, pricing was reasonable. All representatives of the company were professional, knowledgeable, respectful of myself and property. All work completed was quality (and I am a critical person). Thank you Cale, David, Joel, Fernando & Leo for your exceptional customer service.
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Response from the owner - a month ago
Thank you for taking the time to share about your experience. The team members mentioned will get the kudos they deserve! We look forward to working with you for many years to come!!!
Mary Jo Stegge
2 months ago
Joel was professional and respectful of our needs and our budget. He was cautious to use booties over his shoes and explained every step thoroughly. He included pictures of the work that needed to be done and pictures of the finished job. I was very impressed!!!!
Response from the owner - 2 months ago
Thank you for your feedback! We will be sure to let Joel (and his manager) know you were pleased with his services!
Christa Krystofik
3 months ago
Terry was very knowledgeable when he installed the water-heater, timely , friendly,when installing the water-heater he answered all of our questions that we asked him. He went above and beyond the call of duty. We recommend Terry for future plumbing needs in our house. Thank you for performing a good job !! Sincerely, Jim & Christa Krystofik
Response from the owner - 3 months ago
Thank you for your feedback! Very happy to hear Terry did such a great job! We will be sure to let Terry (and his manager) know you were pleased with his services!
Nikki Davis
2 months ago
Michael just came to do a review of my plumbing system. He is extremely knowledgeable and very personable. He was very clear about what I needed, what to keep an eye on, and what was in great shape. I seriously appreciate his honesty and expertise.
Response from the owner - 2 months ago
Thank you for taking the time to give us your feedback! Glad Michael did a great job and we will be sure to give him the praise he deserves!
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DJ Underwood
2 months ago
Edit: I must follow up on google with my awesome experience with Penguin. With a small miscommunication early on the managers were quick to resolve the issue and provided some of the best customer service I have ever received. After getting a few quote Penguin was not only the best price but best service, warranty, and the most friendly group of professionals I have ever worked with. I had them install a full system yesterday and the experience was great. Everyone is very nice and professional and the whole process was clear and smooth. Thanks to Jeremy, Will, and everyone involved for the whole process and I will be sending friends, family, co-workers, and everyone I meet to Penguin Air based entirely on my experience. Thanks!! (End Edit) I called penguin air because of all these positive reviews and unfortuately haven't had the same experience. I wanted a quote on full replacement for 13 seer system before end of year energy star changes and never received estimate almost a week later. They claimed email system was down but haven't even followed up. I called sales guy 3 times after visit and he said they would send it but never did. The good: visit went well, scheduling was easy, staff was knowledgeable and professional, and they were on time. I just don't understand when someone is ready to spend thousands why wouldn't you follow up with a price? Since time is running out I will be taking my purchase elsewhere. UPDATE: Quick response from company, very nice staff and having a follow up appt next week. I will update once I get final pricing.
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Response from the owner - 3 months ago
Mr. Underwood, Our sincere apologies! According to your record we show the proposal was emailed successfully last week, however, we have been having issues with our computer database so I'm sorry for the misunderstanding and lack of follow up! I will be emailing you directly to ensure you receive the proposal. I have also left you a voice-mail in regards to this matter. Please feel free to contact me directly to discuss. - Amanda Machleit (Customer Service Manager)
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Steve Pedroza
2 months ago
Penguin Rep, checked all hot and cold water valves, since I had already installed the latest valves all were fine, He (chris) drained my water heater,gave me recommendation. I would liked to have Chris tell me about draining system if drains were running fine, he didn't do any checking of my drains.
Response from the owner - 2 months ago
We appreciate your feedback! We would be happy to have Chris, or his manager, follow up with you regarding his recommendations to answer any questions you might have. We will make sure they get the note to give you a call. Thank you for your business!
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Leo Hauguel
6 months ago
July 14, 2014 The service by the Penguin Air company and Staff was great. They went out of the way to make sure we were somewhat comfortable in our home the night the A/C unit went out and did the installation on time as promised the next day. Everyone was extremely Professional and caring about my wife and myself. I high recommend Penguin Air for any problems related to A/C & Heating. I plan on having them service my unit for years to come. Thanks for a great experience in times when it was extremely hot. Leo J & Chris E. Hauguel Glendale, AZ
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Response from the owner - a year ago
Leo, Thank you for taking the time to post your feedback. I'm thrilled you enjoyed your experience with Penguin Air. If you need anything in the future please don't hesitate to call.
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Marcus Vaughan
6 months ago
This team installed 2 AC units in my house and the crew was awesome. They were neat/tidy while working in the home and very courteous. I recommend them to my friends when they have an issue. Great people that we trust. We have had Terry service our house, not only was he nice he helped us out in a jam! Vonda in their customer care department is also a pleasure to work with. Update: Since the last install, I needed a fast job done on my rental home. Even with me being in a pinch they beat other company's quotes, with a next day install, during the middle of summer! Great company, with a great team. I trust them and recommend their services.
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Response from the owner - 8 months ago
Thank you so much for your feedback Marcus! We greatly value our customers and look forward to helping you in the future!

Stream

 
Good morning from #PenguinAir! Love this shot of a foggy #AZ morning from the #PenguinAirChopper! Bruce Haffner
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Hope you all are having a great #Monday! Call us 24/7 for #heating, #airconditioning & #plumbing needs! 480-747-6800
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There is a lot of power behind your thermostat and the way that you use it. The way you use your thermostat is directly related to how your A/C performs and how high or low your overheads are. You may not realize that where your thermostat is located and how you set it are very …
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One of the biggest and easiest things you can do to extend the life of your #waterheater is drain it. Learn more:
Learn tips to extend the life of your hot water heater or home water heating system today. In 2015, all new water heaters will need to be 50-gallons in AZ.
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How does your thermostat affect your energy bills? Learn our #tips for proper #thermostat usage http://buff.ly/1zolENv #hometips #AC
There is a lot of power behind your thermostat and the way that you use it. The way you use your thermostat is directly related to how your A/C performs and how high or low your overheads are. You may not realize that where your thermostat is located and how you set it are very …
1
 
Do you know about the #PenguinAir #referral program for #2015? Learn how you and your loved ones can benefit
Our Penguin Air Referral Program for 2015 benefits you and those whom you refer to us.
1
In their circles
2 people
Have them in circles
29 people
Russell Craig's profile photo
michael powers's profile photo
Cody Helgeson's profile photo
Wade Rusk's profile photo
Website Spot's profile photo
Nicholas Baken's profile photo
ProQual Landscaping's profile photo
Terrial Haley's profile photo
Leo Hauguel's profile photo
 
Keep an eye out for our #PenguinAir #TipsoftheToolbox tomorrow at 9 a.m. on Sonoran Living Live! We share great #tips on how to have an efficient #home #cooling and #heating system! http://buff.ly/1EnWCnw
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#HowTo ensure your #AC is working properly (hint: seal those windows & doors & keep those rooms open!) http://buff.ly/1D42jT1
There are ways to make your A/C unit perform better and be more energy efficient. Check out the 2015 home cooling trends to find out how.
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#PenguinAir will be at the #MaricopaCounty Spring Home & Garden Show (Maricopa Home Shows) Match 6, 7, & 8 at UOPX Stadium! Be sure to drop by!
1
 
You may not realize that where your thermostat is located and how you set it are very big factors regarding your home’s energy bill.
There is a lot of power behind your thermostat and the way that you use it. The way you use your thermostat is directly related to how your A/C performs and how high or low your overheads are. You may not realize that where your thermostat is located and how you set it are very …
1
 
We hope you're having a great week! Call 480-747-6800 for all of your #HVAC & #plumbing needs! #penguinair #hometips
1
 
Look at these great guys! Not a care in the world - especially #home worries! #PenguinAir wants you to let us take care of your #airconditioning, #plumbing and #heating needs! http://buff.ly/1L7lXSy #penguins #cuteguys #hometips
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