Of more than 100 top executives at major retail banks around the world quizzed by Oracle, 94% say that having a digitised omni-channel customer engagement strategy is important to their future success, with a third claiming that success is entirely dependent on this. When it comes to the services respondents think are important, 90% cite #mobilepayments and real-time synchronisation.
Retail banks are facing the toughest of trading conditions, claims a new report from Oracle which says that three quarters lack suitable technology to complete the path to a digital world, leaving them vulnerable to new competitors.
The revised Payment Services Directive ( #PSD2 ) is being introduced by the European Commission to further open the markets to non-bank competitors and foster innovation in mobile and internet payments,according to research conducted by Finextra.
According to the PSD2 and XS2A – regulation or opportunity report, Europe's banks are engaged in a do-or-die effort to prepare for the 2016 introduction of new payments regulations that are expected to usher in a wave of fresh competition and innovation across the sector.
In an interesting interview with Devon Watson, VP of global software research and strategy at Diebold, first published in ATM Market Place, Watson explains an extensive project studying #millennials and their banking patterns and habits, and shared some of that knowledge.
According to the latest statistics from EMVCo’s members – American Express, Discover, JCB, MasterCard, UnionPay and Visa – as reported by their members globally, #EMVchipcard adoption rates had increased in every region worldwide by the end of 2014.
The Danish government, as part of a pre-election package of economic measures put forward by the government, has proposed getting rid of the obligation for selected retailers to accept payment in cash, moving the country closer to a #cashlesseconomy.
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