ICROSSING, INC. | Chicago, Illinois
Senior Project Manager, 2007 - 2014
Headed project management activities on multi-million-dollar portfolio of cross-service line projects. Applied best project management practices to manage delivery of such services as content creation and management, creative, Responsive+ design, market research, digital media insights, display media, mobile marketing, search engine marketing (SEM), search engine optimization (SEO), social media marketing, strategy and planning, technology and app development. Mentored junior level resources in achieving best client satisfaction through providing high-quality digital marketing deliverables by proper management of resource hours and resource direct cost.
ICI, INC. | Schaumburg, Illinois
Independent Consultant / Project Manager , 1997 - 2007
Headed client services operations and orchestrated business development in cooperation with sales and marketing department. Managed delivery of such services as website design and development, website analytics, search engine marketing (SEM), search engine optimization (SEO), pay-per-click (PPC) campaigns, and design, implementation, and support of local area networks (LANs). Provided technical expertise directly to Fortune 500 companies in contract roles including data analysis and architecture, programming, and project management.
KEANE, INC. | Lisle, Illinois
Principal Consultant / Project Manager, 1995 - 1997
Transformed business requirements into technical specifications and designed and implemented effective technology solutions through hands-on client interactions. Managed development teams and worked closely with client-side internal business system users. Performed extensive business and technical analyses to identify gaps in current solutions.
MCCAIN CITRUS, INC. | Chicago, Illinois
Quality Performance Manager, 1992 - 1995
Identified and pursued opportunities for business process improvement throughout all operations including plant and warehouse production. Interacted daily with employees ranging from the C-Suite to the packaging line. Compiled and analyzed data on sales and marketing, accounting, and quality assurance to secure mid-level and senior executive buy-in for improvement initiatives.