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Paul Greenberg
513 followers -
Social CRM thought leader, author, Yankees fan, animal lover, devoted hubby
Social CRM thought leader, author, Yankees fan, animal lover, devoted hubby

513 followers
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Paul's posts

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Hey everyone!! The wait is over. The 2015 CRM Watchlist winners and the honorable mentions are now here for your viewing pleasure.  This was my toughest scoring ever and I think I now have it down how it will be. Check and see who is having a significant impact in the market and who is on the way to doing that. Believe me, if you won, you truly deserved to. I try to be kind in life, but not in scoring.  Enjoy! http://www.zdnet.com/article/and-the-winners-of-the-2015-crm-watchlist-are/

See you on Saturday!

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Its finally done. My "A stake in the ground - moved' final part (5) on the new definition of CRM, just so you can have something to disagree with me on. :-) 

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This is my biggest piece - guaranteed to make you want to drink caffeine.  :-)  40 points on what CRM is now and why I';m making such a big deal of all this. This is the heart of the argument. Diginomica continues to roll it out. Glad I hooked up with them for this one.

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Today on @diginomica part 3 of Stake in the ground - moved: Social CRM rethought. I look at the evolution of business to social business to digital transformation. Thank you Esteban Kolsky for triggering this one. http://diginomica.com/2013/09/11/crm-rethought-part-3-biggest-picture/

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Marshall Lager is ALWAYS worth reading for his incredible writing abilities and his insights. He tells us the true meaning of Christmas...errr...CRM Idol. Nails it.

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Check this out. Why this was a good move for salesforce.com.  

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I take a look at SAP for 2012. Strengths, concerns etc.
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