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Paul Boos
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Paul Boos

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This is a great article Tim. One model that I like to help people understand is the Ladder of Inference.  It also includes how your mental model filters your understanding; very congruent with how you interpret understanding.
Communication is a very human process. A quick model Every being has its own mental model of a domain Connected to it is a hearing/understanding apparatus. When you tell me the sky is beautiful, my mental model suggests...
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Here's a blog post: http://www.qinomics.com/2011/07/the-ladder-of-inference/

Another blog post with a nice story line to explain it: http://www.producttalk.org/2013/01/how-to-find-common-ground-when-engineers-dont-like-features/

If you are interested in running an exercise around it; here is a presentation I put together: http://www.slideshare.net/pmboos/understanding-each-other

Cheers,
Paul
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Paul Boos

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Here's a short recap from our Friday the 13th Unconference on Estimates and #NoEstimates.
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Have him in circles
123 people
Salah E's profile photo
Pomin P's profile photo
shailesh bhuva's profile photo
Chuck Steenburgh's profile photo
Joshua Seckel's profile photo
Mike Cottmeyer's profile photo
David Koontz's profile photo
Al Snow's profile photo
George Paci's profile photo
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