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Pasadena Humane Society & SPCA
Animal Shelter
Today 9:00 AM – 6:00 PM
395 followers|2,165,824 views
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361 S Raymond Ave Pasadena, CA 91105
361 South Raymond AvenueUSCaliforniaPasadena91105
Animal Shelter, Dog Trainer
Animal Shelter
Dog Trainer
Animal Protection Organization
Dog Day Care Center
Pet Adoption Service
Animal Control Service
Pet Supply Store
Today 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PMWednesday 9:00 AM – 6:00 PMThursday 9:00 AM – 6:00 PMFriday 9:00 AM – 6:00 PMSaturday 9:00 AM – 5:00 PMSunday 11:00 AM – 5:00 PMMonday Closed

The Pasadena Humane Society & SPCA is an open door, community-funded center, which provides all animals a place where they receive a safe haven, care and respect. The agency provides essential animal welfare and control services for the cities of Arcadia, Bradbury, Glendale, La Cañada Flintridge, Monrovia, Pasadena, San Marino, Sierra Madre and South Pasadena. For more information, visit

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Review Summary
55 reviews
5 star
29 reviews
4 star
7 reviews
3 star
1 review
2 star
3 reviews
1 star
15 reviews
"Very stricked rules regarding adoption and not pleasant people."
"Brought my nephew's 10 month old Yorky in for neutering."
"I have nothing bad to say about the Pasadena Humane Society."
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All reviews
Skylaire Alfvegren's profile photo
Skylaire Alfvegren
a week ago
The Pasadena Humane Society had a day recently which featured a free adoption. My cat was fighting a terminal illness and beause he had been so wonderful with kittens in the past, I thought a kitten would perk him up. But it couldn't be just any kitten. My paperwork was lost in the shuffle (they were super crowded) and they said I could have the same deal if I returned the next day, which I did. Kittens which weren't available the previous day were out, and one goofy teeny tuxedo caught my attention. Tip: do not say the cat you're adopting will be an indoor/outdoor cat, especially if you're getting a kitten. I have a fenced backyard area and one lady was adamant because I mentioned that in my paperwork.) I interviewed with Kevin McManus, and he was just so awesome! (If you can, avoid the lady with the European accent, she grilled me like I was a criminal!) The tuxedo was the most mellow thing I'd ever met - he initally rolled on his back like a puppy, which he still does! His name is Mesmer and he is fantastic, and so was my experience here. Ask for Kevin. He's the best!
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Valerie V
in the last week
Currently a volunteer at the Pasadena shelter, I work with the dogs in enrichment to keep them from coming depressed, anxious , and to work on positive training and attitude. Staff is extremely friendly, please feel free to ask questions. And I've seen many comment on how adoption is strict. At the shelter adoption counselors look at every possible owner and their situations to guarantee the best home for the animal. Say if you have another pet, or if the animal has a bad memory of a male, etc. Unfortunately there have been cases where one of the animals gets to finally have a home and are then returned to our shelter. We want all of our animals to go to a lifelong loving home!
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Mary Anne Mc`Garry
3 months ago
Wonderful animal selection and some Great volunteers, but some of the staff are simply idiots. They have wasted my time over and over. They give the wrong information, or give me a position on the waitlist, give me an appointment for same, and then I learn that the dog has gone back to its owner. Without a word from them. They tell me a dog is available (this has happened 3 times on 3 separate visits) and then when I arrive, the dog is not available at all, not even to visit with me in some office or play area on the grounds. The very young butch dark-haired woman who handles reception spent 20 minutes looking for my application from a few weeks earlier. She had no idea what she was doing. Then she refused to let me simply give a message to the counselor, who had interviewed me earlier that day. She wanted me to get back in line. After I had waited for over 2 hours to see a dog that was out in a mobile van. Finally, I had to leave. Another dog was having surgery; i was told to call back on Sunday to see how he was doing. And when he would be s available. But then I was told, when I called a couple of days early, that he had already been adopted. The left hand rarely seems to know what the right hand is doing at this place. it will be a miracle if I adopt any animal from here. On the plus side, the animals are well-cared for, and their fees are reasonable. Too bad they don't afford the clients the same kind of consideration. I live 45 minutes away. I get exhausted driving there and wasting so much time. But I continue to look for a dog.
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Mario Valadez
3 months ago
After visiting 7 animal control centers (private/public) my family and I decided to stop by Pasadena Humane Society, what an offensive, demeaning and insulting experience. Reception staff is courteous, helpful and definitely have people skills but then we (husband and wife and 2 teenage kids) met with the so called "counselor." A lady with some sort of European accent and a rude, demeaning and unprofessional behavior. No greeting upon meeting us, CIA/FBI line of questioning and we were told we were giving "half answers." Also, phrases such as "I am more concerned about the puppies well being," "you are better off adopting an adult dog," "not good to have 2 male dogs together" (we have a rescue who is 5 years old) and "I am not concerned about what your son wants" peppered the interaction with her.. This is the kind of crap that came out of her mouth. Furthermore, she basically addressed my wife who completed the application, the rest of us were irrelevant. This "counselor" needs to understand that she is trying to match pets to families/individuals, it is not a serial manufacturing process. We won't be back to this place, maybe she needs to be adopted and taught some basic human interaction.
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Sally Werner
2 weeks ago
Brought my nephew's 10 month old Yorky in for neutering. Price was very fair which covered E-ring and pain meds. Process was smooth and efficient. Staff was very pleasant. I am very pleased to have these services available at affordable prices.
Myself Me
2 months ago
I came in to bring back a cat that gave my son bad allergies. My brother was with me and had to use the bathroom. He is a veteran with parkinson's disease and we both have bad arthritis. Our cat was freaking out and didin't want to go in her cage, so we put her in a cotton bag with plenty of room so I could hold her in my lap to calm her down. When we got there the receptionist started to yell at us for putting her in that bag because she couldn't breathe according to that idiot. My brother had to use the restroom badly and asked nicely several times. The girl ignored him after the 4th time my brother asked I got mad and raised my voice. She said, wait til we get the cat situated! I became angry so I yelled at her and she took my brother to the restroom. I called her supervisor to make a complaint. I still might with ADA which is an agency who defends people with disabilities. And Consumer affairs as well. But I don't want to go overboard.
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Eva Munoz
5 months ago
This is not like any shelter, they work hard to house, rehabilitate, train and adopt to good people. They interview potential adopters to ensure the adoption is a life time success... People may not like that, but it is in the best interest of the animals.... Thank you for your hard work and dedication, your organization should be used as a role model for the county shelters around the LA area. Thank you,
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V. Woo
5 months ago
I like their facility, clean and a lot of animals to interact with. I have adopted two mature cats from here over the last 10 years. But all the previous reviews are correct in saying that many of the employees need a refresher course on bed-side manners. Yes, there are many people who just want a bunny for Easter or a spur-of-the-moment pet. But shouldn't we be treated as "customers" and given the benefit of the doubt; innocent until proven guilty? Both times I adopted, I was rudely interrogated: have you ever declawed, do you live in an apartment, do you work all day, have you ever returned an animal, do you have allergies, do you allow cats outside. My suggestion: if you are a true-hearted person who really wants to adopt and will do your utmost to keep the animal happy, understand why they want you to answer NO to all these questions, and then just answer "NO" to all the questions!
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