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Overhead Door Corporation
Corporate Office
Today Closed
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2501 S. State Highway TX-121 Business Suite 200 Lewisville, TX 75067
2501 S. State Highway TX-121 Business Suite 200USTXLewisville75067
(469) 549-7100ohdcorporation.com
Corporate OfficeToday Closed
Saturday ClosedSunday ClosedMonday 8:30AM–5PMTuesday 8:30AM–5PMWednesday 8:30AM–5PMThursday 8:30AM–5PMFriday 8:30AM–5PM
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Review Summary
2.7
16 reviews
5 star
5 reviews
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2 star
1 review
1 star
10 reviews
"This is the corporate office for overhead door company."
"Terrible Customer Service, I called to purchase a new garage door opener."
"I thought is was the Overhead Door Company of Raleigh that was just terrible."
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Lorne Marcum's profile photo
Lorne Marcum
a month ago
this is the corporate office for overhead door company. All of my business with them have been great. Always on time and provided after hours service to secure the facility.
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Tad Siminitz
6 months ago
I thought is was the Overhead Door Company of Raleigh that was just terrible. Now I see these reviews for the company in general and I really wish i bought my 3 garagage doors and openers elsewhere. I paid close to $7K for three doors and openers four years ago and at NO POINT have all three worked. At the moment and for several months only one works out of three. I have had them in repeatedly to work on them and they just treat me like an ATM cash machine and rarely have they actually fixed anything. The last time it took three service calls and multiple calls into corporate to have one serviced, corporate sold me a new controller for 130 but the local (IDIOT) office said it was not the controller and left without installing it. The result they tried to billme for THREE service calls !! AND it stopped working the next day. They continued to harass me and threatened to send a collection agency!!! meanwhile I will not call them anymore. I could have installed all new ones for the prices they charged me NOT to fix the crap they installed in the first place. Honestly I think they did a horrible job installing it as they were sloppy and left parts and manuals and hardware all over the place. My last house had a Sears opener that broken once in 22 years and was a quick easy fix. AThe Overhead Door salesman trash talked Sears and after I had all these issues they said " well , we sell Chamberlain that makes Sears - we can just replace it all" After they told me it was JUNK? SO now at a quandary what to do. Just rip it all out and start over? Write it all off as a huge waste of money? The belts are awful - they snap all the time and it costs 120 + labor to replace them. i will go with chains next time for sure. One last thing. within 4 months of being there (new house) I tried to get them to come out and fix one that was malfunctioning from day one. they got it working (for a few months this time) and they CHARGED me though I was entitled to a service call for one year. The guy would NOT leave till I paid. He said the office would straighten it out. Yeah right. They refused to do anything about it. So now I leave the doors UNLOCKED and have to lift them manually and absolutely do not want these untrained people back in to rack up charges to NOT fix them. For me, Overhead Door Corporation has been an absolute nightmare and I do not appear to be the only one. I am so sorry I called them in the first place.
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Norman Leveille
5 months ago
I tried to get the Lawton, OK overhead door company to come look at my door told them that it was not an emergency but a few days later after calling to see when they were coming I was told that it would be $175/hr. for two workers with a two hour minimum if I wanted them to come within the next 2 to 3 days because they were on a project that was going to be about a month long. Even though this door is an overhead door has a big overhead sticker on it I told them to forget it that I would find someone else to fix the door. Disappointed in their customer service to say the least and will not be recommending them to anyone that I do business with or associate with.
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Tom Driemeyer
10 months ago
I have been trying for two weeks to get a new opener from the Mountain Division in Edwards Colorado. I spent two days waiting at my office being told the guy was on his way but never showing. Now they don't answer their phone.
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James Schumann
2 months ago
We have been dealing with overhead door of Stephenville for about three months. Out of four doors three we dented and scratched. They could not deliver a roll up door that wasn't messed up. Then one of the employees threatens my wife on our property and we had to have sheriffs department come out. Come to find out the doors they were trying to sell us were not even overhead door brand. They think we owe them , excuse me you better figure out who the customer is.
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D. W.
6 months ago
Dale at the Merrillville store is a liar the whole company should be embarrassed to work with him. I don't know if he is just stupid, or a drug addict, or if he despises his employers, intent upon the destruction of the company good will, or what. I've been getting promises since November about two garage door components. Dale Dipshit and his counter buds have collectively promised to call me 5 times. I've not received a single call back as promised until today. And the only reason why I received this courtesy is because Dale DIngleberry was off for the day, which seems like a frequent occurrence. I, and 3 other people have been freezing our asses off working in a warehouse that is freezing cold because of Dale Dunce and his Overhead Door Corporation.
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David Eldred
a year ago
Terrible Customer Service, I called to purchase a new garage door opener. Get a young lady on the phone, and she acts like she's got better things to do besides her job. The installer was ok, but seemed like he was in a hurry.. He put a screw through my garage door, and 2 days after the install the wall mount opener quit working. It's been 5 days since it stopped working, I called the girl that answered the Phone said they were really busy and they would call before the install guy could come back. I will Never recommend this company to anyone. Terrible Customer Service David Eldred Springdale, Arkansas
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Bob Purkey
a year ago
The most rude and disrespectful company I have ever dealt with. Paid for service and items not received. Ignores phone calls. Tell you they will be out and never show up. Use any other company for better results.