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Our Social Times
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The 2015 UK General Election is just weeks away and the polls are neck and neck. With things so tight, could social media have an impact? Definitely.
The 2015 UK General Election is just weeks away and the polls are neck and neck. With things so tight, could social media have an impact? Definitely.
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If you run a Facebook Page and your boss and/or client are a little too focused on using Likes as a measurement of your performance, then you may want to let them know that in the “coming weeks” your Page’s Like count is likely to experience a “slight dip”. But here’s why it’s a good thing, and certainly not your fault!
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We send over 100 billion emails a day and spend nearly a third of the working day using email. How can we kick this time-consuming habit?

                                         
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Many of us complain about email, but then opening our inbox is the first thing we do when we get to work. Why, and is this really bad for our productivity?
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While email remains the dominant internal communication tool, 40% of workers don’t need it for their job. Could Enterprise Social Networks (ESN) fill the gap?
While email remains the dominant internal communication tool, 40% of workers don't need it for their job. Could Enterprise Social Networks (ESN) fill the gap?
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Whatever your industry, you will always be vying against competitors in your attempt to attract new clients. So how do you make sure that you stand out in a crowded market?
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Have them in circles
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In this post we ask three crucial internal communications questions: Can email be fixed? What are the social media alternatives to email? And can they, in turn, be fixed?
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How do you get customer-facing teams, which often have very different goals, collaborating on social media? We’ve identified 5 ways to get started…
Marketing, service and sales play a key role in defining customer experience, but how do you get them collaborating on multiple social media channels?
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Getting multiple departments to co-ordinate on social media isn’t easy, but some organisations are succeeding. Here are three good examples of integrated social media strategies.
Getting multiple departments to co-ordinate on social media isn't easy, but some organisations are succeeding. Here are three good examples of integrated social
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At #SCSS15 on 30th April Dr Nicola Millard, Customer Experience Futurologist at BT, will be analysing the social customer service performance of various industries. Here’s a quick taster of her insights…
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We recently got our hands on the very interesting Quarterly Digital Intelligence Briefing: 2015 Digital Trends. I’ve picked out some of the leading digital marketing trends for 2015 – with added insights and examples.
With digital integration better than it ever has been before, we have picked out some of the best digital marketing trends to look out for in 2015.
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Social Media Marketing Blog, Consultancy and Events
Introduction

Our Social Times is a boutique social media agency, providing a range of high-value social media marketing, monitoring and training services. Based in Cambridge, UK, our talented team of social media consultants have worked with a range of international clients including Orange, Blue Square, EC Harris, Mecca Bingo and The Telegraph Group.

We also run one of the country’s most popular social media blogs and organise high quality social media conferences, courses and workshops in the UK, US, Europe and Asia.

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+44 (0)845 463 1435