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Parliamentary and Health Service Ombudsman
32 followers -
ombudsman, complaints, NHS, parliament, injustice, maladministration
ombudsman, complaints, NHS, parliament, injustice, maladministration

32 followers
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Parliamentary and Health Service Ombudsman's posts

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Great to see our Customer Care team named 'Frontline Team of the Year' in Call NorthWest Contact Centre Awards 2016: http://www.callnorthwest.org.uk/cnw-awards/

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We are currently recruiting for two Information Records Managers. You will need to have a strong grasp on information legislation and standards, and their implementation within a business setting. If that sounds like you or someone you know, here's the link. http://ow.ly/ShRk303YMaT
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Today we publish Shiplu's story. He's our Stakeholder Engagement Manager and he tells us how his wide range of skills helps him deliver a professional service to build and maintain important relationships with complainants, MPs and the NHS. #insidePHSO http://ow.ly/9Saz303VNph

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Want to know what work our employees do and what their experiences are like working here? We've published the first one today in which Dervla tells her story. She works in our Research Team and talks about how her work helps management make informed decisions http://ow.ly/L6Xk303TSFV

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This week we're publishing a series of short videos in which our staff talk about their work. Take a look #InsidePHSO in our latest blog article and listen to Roshni speak about the importance of building empathy and rapport to help get answers to difficult questions. http://ow.ly/oGy0303eNrN

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Are you an experienced Internal Communications pro? Experienced in staff engagement and managing your own internal campaigns? We're hiring. #jobs #london http://ow.ly/s6l5301u5Zy

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Our latest blog post by Sue Lowson talks about the part Clinical Advisers play in providing expertise that helps our investigations. http://ow.ly/RvTc3013kDh

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We are looking for an Interim Director of Governance to lead our Governance Team and provide the company secretary function within the context of a public sector organisation. http://ow.ly/gvco300eJQL

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Read what our casework tells us about unsafe hospital discharge http://ow.ly/WuXZ30056rE
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Patients may be medically fit to leave hospital but they may not be able to cope at home http://ow.ly/DpFU30055yC
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