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Office Answers
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Virtual Office services exclusively for companies with up to 5 people
Virtual Office services exclusively for companies with up to 5 people

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We made a short video on how our virtual receptionist service could help an Independent Financial Advisor ( IFA ).

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New Conference Call service with dedicated 01 or 02 telephone number
There are many conference call services but most have a general 08 telephone number, which is expensive to dial from a mobile.  Our service gives you a dedicated 01 or 02 number for any area code in the UK, with a greeting in your company name.

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What does CARE stand for in Customer Care?  - 4 quick tips, one for each letter to help you stay focused when engaging with a customer.

<iframe src="//www.slideshare.net/slideshow/embed_code/key/fwusH4VSalL61E" width="425" height="355" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" allowfullscreen> </iframe> <div style="margin-bottom:5px"> <strong> <a href="//www.slideshare.net/IanMarshall6/office-answers-customer-service" title="What does CARE stand for in Customer Care? - 4 quick tips" target="_blank">What does CARE stand for in Customer Care? - 4 quick tips</a> </strong> from <strong><a href="//www.slideshare.net/IanMarshall6" target="_blank">Ian Marshall</a></strong> </div>

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Ten signs that a small business needs a virtual receptionist.

<iframe src="//www.slideshare.net/slideshow/embed_code/40973065" width="425" height="355" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" style="border:1px solid #CCC; border-width:1px; margin-bottom:5px; max-width: 100%;" allowfullscreen> </iframe> <div style="margin-bottom:5px"> <strong> <a href="//www.slideshare.net/IanMarshall6/office-answers-ltd-introduction" title="10 signs you need a virtual receptionist" target="_blank">10 signs you need a virtual receptionist</a> </strong> from <strong><a href="//www.slideshare.net/IanMarshall6" target="_blank">Ian Marshall</a></strong> </div>

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Sage users beware - I had got into a bad habit with Sage Line 50 by not running the "check for errors" before doing a backup. BIG MISTAKE. I now know small but serious errors can creep into the Sage database which you will not notice until it is too late.

See the slides for how the problem is caused.
To read more details and how I fixed the problem visit
http://www.office-answers.co.uk/small-business/sage-backup-important/

http://www.slideshare.net/IanMarshall6/sage-run-error-checking

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How to divert all calls on a BT landline

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We made a very short video on how to divert your phone and uploaded it to YouTube.  http://www.youtube.com/officeanswers
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