Response from the owner - a month ago
In your case, an uninsured driver caused the accident with the bus in which you were a passenger. The police found that the uninsured driver was the only one responsible for the accident. You hired our firm on May 31, 2016. You met with us on the 31st, and we spoke to you by phone on June 3rd, June 15th, June 18th, June 22nd (3 email contacts), June 26th, June 28th and July 6th. On July 11th, after an exhaustive investigation was completed with contacts with the police, the insurance company involved, and the bus company, it was determined that the responsible driver was uninsured and had no attachable assets to pay a judgment, and you were not insured under any other policy. As Cory explained to you in your meeting with him on July 15th, you can get a judgment, but that will not result in your receiving any money, because the at fault party had no insurance. Nothing more can be done that will result in your receiving compensation. We understand that you are very disappointed by this result and so are we. I wish we could have obtained a different result for you. While we did put a lot of work and effort in your case, you were not asked to pay anything. You do have a legitimate injury claim, but unfortunately you will not get compensated for it.
All contacts with you by phone, email and in person were conducted in a professional manner. You were kept apprised of the progress on your case at all times. Also, after we closed your case, you contacted us and requested a different attorney be assigned to your case. We explained that a different attorney could not obtain a different result. We gave you information on how to get a second opinion, if you were not satisfied with our opinion. This is just a bad set of circumstances, as it is unlikely that you will ever receive any compensation for your injury, through no fault of your own. Your frustration is understandable and if we could do more for you, we would have. We hope this helps you to better understand the handling of your case.