Profile cover photo
Profile photo
KPMG Nunwood
101 followers -
KPMG Nunwood specialises in customer experience improvement
KPMG Nunwood specialises in customer experience improvement

101 followers
About
Posts

Post has attachment
CX design is an approach which is rooted in life events - the emotionally-charged 'moments that matter.’ In 2018, the willingness to find innovative solutions to these problems has become a quality which separates the CX heroes from the CX laggards. http://ow.ly/yQoJ30lXvrL
Add a comment...

Post has attachment
Our latest white paper, "The evolution of customer experience measurement” explores how Customer experience measurement (CXM) is no longer just about Voice of the Customer programmes: http://ow.ly/3ePS30lWo9q
Add a comment...

Post has attachment
Factors such as leadership, management, talent acquisition, retention and business organisation redefine what it means to ‘empower’ the employee. http://ow.ly/jAyx30lWo7V
Add a comment...

Post has attachment
Because of the progress that is being made in areas such as artificial intelligence and augmented reality, brands have a unique opportunity to provide innovative solutions for the customer. http://ow.ly/jOc730lWo6x
Add a comment...

Post has attachment
Could random acts of kindness be a prerequisite to securing long-term customer loyalty? http://ow.ly/roe930lWo3d
Add a comment...

Post has attachment
Add a comment...

Post has attachment
Discover which brands are delivering the best experiences on the international stage and how they are doing it in our latest webinar "Tomorrow's experience, today - Global CEE Analysis”: http://ow.ly/IrGO30lWo50
Add a comment...

Post has attachment
Add a comment...

Post has attachment
Individuals who have been furnished with memorable moments and heartfelt innovations in their B2C interactions now bring these standards to their business to business relationships. http://ow.ly/h3Er30lUBEW
Add a comment...

Post has attachment
Add a comment...
Wait while more posts are being loaded