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Nissan of Cool Springs
Used Car Dealer
Today 9AM–8PM
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Don't take things too seriously!
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Get behind the wheel.
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Nissan of Cool Springs

General Discussion  - 
 
A little dirty, but who would take it anyway?
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RED WOLF's profile photoNissan of Cool Springs's profile photo
2 comments
 
+RED WOLF Great answer! ;)
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Where are you headed this weekend?
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What do you think of this peek-a-boo detail?
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Make like a tree and...
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In their circles
1 person
Have them in circles
83 people
Arisha Manley's profile photo
SERGIO BRUSAFERO's profile photo
baktiyar qurtubi's profile photo
Agina Arjun's profile photo
Port City Nissan's profile photo
Jennifer Wilson Bayliss's profile photo
Albert Bereti's profile photo
muhammed thameez's profile photo
Mark Gilliam's profile photo
 
Happy 1st day of spring!
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Go Rogue in red.
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Take that Versa and go!
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Take your pick!
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What do you think of this Nissan concept? #Ellure
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Mick Carson's profile photoAnthea Ramwana's profile photoJeronimo Luis Caetano Marques's profile photo
3 comments
 
Maravilhoso!!!
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It's hard to disguise a GT-R.
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Contact Information
Map of the business location
212 Comtide Ct Franklin, TN 37067
212 Comtide CourtUSTennesseeFranklin37067
Used Car Dealer, Auto Body Shop
Used Car Dealer
Auto Body Shop
Auto Parts Store
Auto Repair Shop
Car Dealer
Car Leasing Service
Car Repair and Maintenance
Today 9AM–8PM
Saturday 9AM–8PMSunday 12–6PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PM

Nissan of Cool Springs - It's our commitment to earn your business every day. In addition to offering online specials and coupons for New Car Sales , Pre-Owned Sales , Service , and Parts & Accessories , we also offer everyday savings for you!


Our greatest achievement is your complete satisfaction and the opportunity for your referral, so please click through to our specials pages to see even greater value in choosing Nissan of Cool Springs.


Our experienced sales staff is eager to share its knowledge ad enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (615) 790-2500.


Check our new dedicated Nissan parts and accessories website http://nissanofcoolspringstnparts.com/ Open 24/7 shop online today for all your Nissan parts and Nissan accessories at discounted prices.  Get an additional 10% off when you use coupon code: gdeal10 at check out.


We look forward to serving you!

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Review Summary
4.1
37 reviews
5 star
24 reviews
4 star
5 reviews
3 star
1 review
2 star
1 review
1 star
6 reviews
"What a horrible experience in dealing with Cool Springs Nissan."
"Great customer service, and Mark the head Service guy was prompt and very sweet."
"This was the easiest and most enjoyable car buying experience I have ever had."
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People
In their circles
1 person
Have them in circles
83 people
Arisha Manley's profile photo
SERGIO BRUSAFERO's profile photo
baktiyar qurtubi's profile photo
Agina Arjun's profile photo
Port City Nissan's profile photo
Jennifer Wilson Bayliss's profile photo
Albert Bereti's profile photo
muhammed thameez's profile photo
Mark Gilliam's profile photo
All reviews
Josh Stidham's profile photo
Josh Stidham
2 months ago
I have been shopping around for a while to find the perfect vehicle for me. As soon as i walked into Cool Springs Nissan I knew that was going to be the place. My sales person Matt G., was absolutely top of the line! He went above and beyond my expectations the entire sales process. I will definitely continue my business with Nissan of Cool Springs simply because of the great atmosphere, and outstanding salesperson.
Response from the owner - a month ago
Thanks for your review Josh! We're glad to hear you had a great experience with us. We look forward to doing business with you in the future.
J Stover's profile photo
J Stover
2 months ago
These are very UNSCRUPULOUS PEOPLE! They are guilty of defimation of character. Absolutely the most UNPROFESSIONAL management I have ever run across! Ive been in several dealerships over the last time 40+ yrs & have NEVER been treated as disrespectful as I was here. This place is a good example of bad business!! VERY disrespectful. I will NEVER purchase a vehicle here. They don't take less than their marked price & verbally assault you for asking them to do so. Actually they were verbally slanderous for no good reason. I mean really?? Completely disrespectful and unscrupulous. If you're interested in a car they have listed online, forget about getting them to take less. You're better off going to a different dealer who shows RESPECT to their customers! RUN TO A DIFFERENT DEALERSHIP THAT TREATS THEIR CUSTOMERS WITH RESPECT!! Due to the terrible experience we had here, we will NEVER set foot at another Nissan dealership. We went down the road to the Hyundai dealer & was treated with respect. And they earned the sale. Happy to give my business to Hyundai of Cool Springs.
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Response from the owner - 2 months ago
I'm upset to hear about your experience with our dealership. Our team strives to provide helpful and courteous service to everyone who visits our lot. Will you please send me an email with your contact information and the best time to reach you? I'd like to discuss what happened and see what I can do to make this right. Ryan Duncan General Sales Manager rduncan@nissancoolsprings.com
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Taylor Atkins
5 months ago
I have purchased many new and used cars through the years and I can say this dealership's staff is the best I have ever dealt with. Bishoy and Bayo are two outstanding salesman. They took the time to get us exactly what my wife and I wanted, and answered every question we had. The best part was there was no games like other dealerships. Ryan, the General Sales Manager also took time out of his busy schedule to talk to us and made us feel comfortable about our decision. If all other dealership's staff were as friendly as Nissan of Cool Springs there would not be a negative attitude about new and used car salesman. They have defiantly earned my repeat business the next time I'm in the market for a new or used car.
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Response from the owner - 5 months ago
Thank you for taking the time to write this 5-star review, Taylor! We will be sure to let Bishoy, Bayo, and Ryan know that you appreciated their service. We hope to see you again in the future!
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Robert Komisar
2 months ago
Outstanding customer service from everyone involved. Excellent job by all and I am looking forward to a very long term buying relationship with these folks. Highly recommended!!
Response from the owner - 2 months ago
Thank you for your review Robert! We're glad to hear you're satisfied with the service you received. We look forward to assisting you in the future.
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Gordon Rolfes
a week ago
to Nissan...2 hr wait for express oil change is not express !!! You should not advertise express if you do not have it !!! take the sign down as well!! You might consider letting people make apt. as this is not an option either.( as I was told). No I did not wait nor will I return
Response from the owner - a week ago
Gordon- I can assure you that our team works tirelessly to deliver a consistent level of excellent service in a timely manner. I apologize for the inconvenience that the wait was to you. Would you be willing to contact me directly so we can see what we can do to resolve your concerns? Thank you for your feedback. Mark Hepler (615) 790-2500 mhepler@nissancoolsprings.com
Maggie Claprood's profile photo
Maggie Claprood
4 months ago
We came in on a Sunday afternoon, not expecting that it was the right time to work through a deal on a car, even if we found the one we liked. We did find one we wanted, and our salesman, Jack, and everyone else made the deal we wanted happen. No one ever made us feel like we were holding them up from going home, even though it was so close to closing time. Everyone was very professional, and helped us get a fair deal on a new (to us) Pathfinder. They were easy to deal with, and we would recommend them.
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Response from the owner - 4 months ago
Thank you for taking the time to write this awesome 5-star review, Maggie! We will let Jack know that you appreciated his service. We hope to see you again in the future!
Jessica Lewis's profile photo
Jessica Lewis
4 months ago
Wayne in the service department has been very helpful every time I have visited the Cool Springs location. He is thorough and extremely knowledgeable in the business. I highly recommend doing business with Wayne at Cool Springs Nissan.
Response from the owner - 4 months ago
Jessica, thank you for taking the time to leave us a positive review on Google+. I am happy to hear that Wayne was able to make the overall experience at our dealership a positive experience. We look forward to helping you in the future! Heather Easling Owner Loyalty Manager heasling@nissancoolsprings.com (615)861-8514
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Mo Mehio
5 months ago
Whoever gave this dealership less than five stars has clearly never done business with the service department here. The dealers are pretty good here; not too pushy, very honest, straightforward, and easy to communicate with. I have only dealt with the sales department once, however. The service department here are the absolute best I've ever done business with, and I've been going for three years straight as a result. They try their best to find every way to save you money, and they even have free washes and tire patching services available, which have easily saved me a couple hundred dollars over time. Their repair and part installation services are also top-grade, as I've went to install fog lights and a new air filter on my car with zero problems with each operation. Whenever you have a car problem, they do an amazing job breaking down the situation and explaining exactly what happened and what needs to be done as if they engineered the cars themselves, and still try saving you as much money as possible when something actually is wrong. I can't say anything but good things about this place; 5 stars without any hesitation from me on this one.
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Response from the owner - 5 months ago
Mohammad, we are so happy to hear that you have enjoyed working with our service department. We work hard to make sure our service is top notch. We appreciate your business and look forward to seeing you again in the future!