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Nissan of Cool Springs
Used Car Dealer
Today 7AM–8PM
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It's better in black...
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When you get a new car and just can't wait to take that first pic...
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Does it get any better than a classic Datsun truck?
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It's never a rainy day with a Nissan!
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Nissan of Cool Springs

General Discussion  - 
 
Still can't get over how beautiful this car is!
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Terry Hallahan's profile photoNut Case (BurN2Otice)'s profile photoBrian C's profile photoAdrian Hosein's profile photo
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Nice car 
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In their circles
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Too close for comfort...
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Zoom off into the sunset with the top down!
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350z
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Who's hungry?
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Temptation comes in the form of a new car.
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Easy math.
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When you give up on walking altogether...
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Contact Information
Map of the business location
212 Comtide Ct Franklin, TN 37067
212 Comtide CourtUSTennesseeFranklin37067
Used Car Dealer, Auto Body Shop
Used Car Dealer
Auto Body Shop
Auto Parts Store
Auto Repair Shop
Car Dealer
Car Leasing Service
Car Repair and Maintenance
Today 7AM–8PM
Friday 7AM–8PMSaturday 7AM–8PMSunday 12–6PMMonday 7AM–8PMTuesday 7AM–8PMWednesday 7AM–8PMThursday 7AM–8PM

Nissan of Cool Springs - It's our commitment to earn your business every day. In addition to offering online specials and coupons for New Car Sales , Pre-Owned Sales , Service , and Parts & Accessories , we also offer everyday savings for you!


Our greatest achievement is your complete satisfaction and the opportunity for your referral, so please click through to our specials pages to see even greater value in choosing Nissan of Cool Springs. Come in and Find out why as of January 2016, Nissan of Cool Springs has been the #1 Nissan Dealership in Tennessee.


Our experienced sales staff is eager to share its knowledge ad enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (615) 224-8301.


Check our new dedicated Nissan parts and accessories website http://nissanofcoolspringstnparts.com/ Open 24/7 shop online today for all your Nissan parts and Nissan accessories at discounted prices.  Get an additional 10% off when you use coupon code: gdeal10 at check out.


We look forward to serving you!

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Review Summary
3.9
47 reviews
5 star
30 reviews
4 star
5 reviews
3 star
1 review
2 star
1 review
1 star
10 reviews
"What a horrible experience in dealing with Cool Springs Nissan."
"Great customer service, and Mark the head Service guy was prompt and very sweet."
"This was the easiest and most enjoyable car buying experience I have ever had."
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People
In their circles
1 person
Have them in circles
85 people
Michael Glaze's profile photo
Thokozane Michael's profile photo
Cars Release Date 2017's profile photo
Bonifasius Tristanto (Pak Boni)'s profile photo
Nicolette Fontaine, Realtor at RE/MAX MASTERS, Nashville + Middle Tennessee Real Estate's profile photo
Claudija Cherrington's profile photo
Anderson Teixeira Da  Silva's profile photo
Albert Bereti's profile photo
JUAL, BELI & SEWA KERETA DI BINTULU.'s profile photo
All reviews
Janelle Larsen's profile photo
Janelle Larsen
in the last week
This place is awesome. I went in for a minor problem of rattling under my Nissan, and Bob, one of the service guys, knew what was wrong with it right away. He said it would be an easy fix, and wouldn't take long. Took about 20 minutes. There was no charge, and I got a free car wash also. Excellent customer service! Highly recommend. Not to mention free cold water bottles and coffee in the waiting room.
Response from the owner - in the last week
Janelle, thank you for taking the time to provide us with your review! We are happy to assist our customers to the best of our abilities! It puts a smile on our faces to see what an impact our team does for you guys. Your high recommendation is greatly appreciated! We wanted to thank you again for your continued business we look forward to seeing you again. Mark Hepler (615) 790-2500 mhepler@nissancoolsprings.com
Adrianne Johnson's profile photo
Adrianne Johnson
4 weeks ago
My experience was amazing. I initially was just trying to find out what my car was worth so I got on the Nissan of Cool Springs website to browse and look at KBB Pricing. Once I finished and got my results, I immediately received a call from John Steele and he wanted me to come in and see him because he stated that he was POSITIVE that he could help me. I informed him of my past experiences with car buying and I told him that I didn't want any broken promises. He let me know that he was going to be aggressive in getting the car but he was very sure that he could help me. I advised him that I would come in on Wednesday and see him. I got there on Wednesday(last night) he got my information and got my preferences on what I wanted, he took everything to the finance manager and began to work numbers. He came back and showed me exactly what I wanted. Now, I waited forever which I didn't like 3 1/2 hours to get a deal but when I finally got it, he came and shook my hand and congratulated me. I asked him to look at the deal like he was buying a car for his daughter and that's exactly what he did. He looked at the numbers and I was able to trade in the car I had and pay it off with a lower interest rate and better payment plan. The finance manager was also very nice as he helped me get the best rate for GAP Insurance and Maintenance. I am very impressed and I will forever be indebted to them. Thank You John for the great experience and my NEW 2016 NISSAN ALTIMA with only 15 miles....
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Response from the owner - 4 weeks ago
Hi Adrianne, thank you so much for sharing a response with us. We're so grateful to hear that you enjoyed John's can-do attitude and confidence in helping you to find your new Nissan! We are positive that we can help you in the future, and we look forward to the next time you come around.
Sue Spears's profile photo
Sue Spears
a week ago
Was a very great experience. From the sales person ( Donald) and the owner is one in a million one great person .So glad to meet you I hope you have a wonderful weekend. I love my car and yes I have drove it.Thank You So very much.
Response from the owner - a week ago
Hey Sue, thanks for the great review! Congratulations on your new car! It is great to see our customers leave with such a great experience! Donald is one in a millon and we are glad he was provided you with exceptional service! We are excited to help you with anything you may need in the future. Heather Easling Owner Loyalty Manager heasling@nissancoolsprings.com (615)861-8514
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Jay Sanala
3 weeks ago
We had a horrible experience at this dealer, we are basically from India and i guess they took advantage of that and treated us very badly. As a customer there is nothing wrong is asking for a lesser price then what they have told us, if they cant sell it for that price they can always say politely that we can not but the sales person and his manager i guess ( i wish i had there names) made fun of us. i don't think they would have treated American customers the same way they treated us. they kept us calling us for weeks to come so that they can give us a better deal but after going to the dealer with much hope we felt very humiliated
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Response from the owner - 3 weeks ago
Jay, I first want to thank you for bringing this to my attention. It is disappointing reading about the occurrences that have led to your review, as they are not on par with our standards here at Nissan of Cool Springs. You are important to us and I would like to rectify the situation. If you would, I would love to get more information about your experience so that I may further assist you and ensure that this does not happen again. Feel free to contact me by my email heasling@nissancoolsprings.com, or call me directly at (615)861-8514. I look forward to hearing from you. Best, Heather Easling Owner Loyalty Manager
Omar Rocafuerte's profile photo
Omar Rocafuerte
a week ago
got my oil change in no time. Great Customer Service. But I have to say thank you for the great deal I got...no Nissan is cheaper than Nissan of Cool Springs! Thanks Christy Nettles.
Response from the owner - a week ago
Thanks, Omar! We're happy to hear that we were able to provide great customer service. We appreciate your business, have a nice weekend!
Josh Stidham's profile photo
Josh Stidham
3 months ago
I have been shopping around for a while to find the perfect vehicle for me. As soon as i walked into Cool Springs Nissan I knew that was going to be the place. My sales person Matt G., was absolutely top of the line! He went above and beyond my expectations the entire sales process. I will definitely continue my business with Nissan of Cool Springs simply because of the great atmosphere, and outstanding salesperson.
Response from the owner - 3 months ago
Thanks for your review Josh! We're glad to hear you had a great experience with us. We look forward to doing business with you in the future.
Gordon Rolfes's profile photo
Gordon Rolfes
a month ago
to Nissan...2 hr wait for express oil change is not express !!! You should not advertise express if you do not have it !!! take the sign down as well!! You might consider letting people make apt. as this is not an option either.( as I was told). No I did not wait nor will I return
Response from the owner - a month ago
Gordon- I can assure you that our team works tirelessly to deliver a consistent level of excellent service in a timely manner. I apologize for the inconvenience that the wait was to you. Would you be willing to contact me directly so we can see what we can do to resolve your concerns? Thank you for your feedback. Mark Hepler (615) 790-2500 mhepler@nissancoolsprings.com
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J Stover
3 months ago
These are very UNSCRUPULOUS PEOPLE! They are guilty of defimation of character. Absolutely the most UNPROFESSIONAL management I have ever run across! Ive been in several dealerships over the last time 40+ yrs & have NEVER been treated as disrespectful as I was here. This place is a good example of bad business!! VERY disrespectful. I will NEVER purchase a vehicle here. They don't take less than their marked price & verbally assault you for asking them to do so. Actually they were verbally slanderous for no good reason. I mean really?? Completely disrespectful and unscrupulous. If you're interested in a car they have listed online, forget about getting them to take less. You're better off going to a different dealer who shows RESPECT to their customers! RUN TO A DIFFERENT DEALERSHIP THAT TREATS THEIR CUSTOMERS WITH RESPECT!! Due to the terrible experience we had here, we will NEVER set foot at another Nissan dealership. We went down the road to the Hyundai dealer & was treated with respect. And they earned the sale. Happy to give my business to Hyundai of Cool Springs.
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Response from the owner - 3 months ago
I'm upset to hear about your experience with our dealership. Our team strives to provide helpful and courteous service to everyone who visits our lot. Will you please send me an email with your contact information and the best time to reach you? I'd like to discuss what happened and see what I can do to make this right. Ryan Duncan General Sales Manager rduncan@nissancoolsprings.com