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Earlier today, we began selling three new Nexus devices around the world:

Nexus 4 -- the new smartphone with Google Now and Photo Sphere camera: http://goo.gl/ZKVc5
Nexus 7 -- a thin, light and portable 7” tablet, now with up to 32GB of storage and the option to add mobile data: http://goo.gl/xuiRc
Nexus 10-- a powerful 10” tablet, with the world’s highest resolution display (300ppi): http://goo.gl/2nZ7Q 

There’s been so much interest for the Nexus lineup that we’ve sold out of some of our initial stock in a few countries! We are working hard to add more Nexus devices to Google Play in the coming weeks to keep up with the high demand. You can learn more about Nexus devices and stay updated at play.google.com/nexus

We’ve also begun rolling out Android 4.2, Jelly Bean, to Galaxy Nexus and Nexus 7 devices, via an over-the-air update. Check out what’s new here: android.com/whatsnew 
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490 comments
 
Good luck managing to get one in your shopping carts!
Martin Rix
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"in the coming weeks" I don't like this sentence :(
Kara Ann
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After 20 minutes of trying, I finally managed to purchase one of the N7 3G tablets. I am so very happy and I can't wait to get it. Thank you for making such a great product!!
Tim Glaser
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Earlier today you sold out of the N4 in a few minutes after putting it on sale about half an hour before you said you would.

Also your storefront was a disaster.

Also Google Wallet says my order won't ship until 11/15.

I'm SUPER excited about this device, but you could not have handled this launch worse.
Yan-Fa Li
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Seriously, you're calling this launch a success. Are you trolling us google?
Can Altas
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In germany the nexus 4 was sold out after 15 minutes.. 
 
Should I be checking every day to see if anymore are available or will you notify us?
 
I'm in Canada and somehow I got one, now it's back to "Notify Me". I sweat it wasn't even up for maybe 15 minutes.
 
It wasn't sold out when I tried to get one, but the purchase never went through - it kept erring out.  :|
 
The Playground is Sold Out more like it...
 
The coming weeks!!? Is this some sort of joke? You should know how well these were going to sell and had stock set aside. I was expecting more to come online today!
 
In Germany it was sold out during 30 minutes while I was in school and now I have to wait a few weeks. -.-
 
You mean, you "tried" to sell the Nexus 4...
Er Vin
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initial stock = 400
 
So in which country is it not sold out yet?
 
Why isn't there a 64 GB version of Nexus 7?
 
Yes its sane to complain... but i know for sure that iphone-buyers would cheer & celibrate if the phone was sold out, because that means.. their favourite brand is winning! ;)
 
I got a Nexus 4 from the US store but man that was a somewhat painful experience.
 
"Earlier today, we began selling three new Nexus devices around the world"

and finished selling...
 
I´d love to see some figures on how many devices were sold.
Chris Poli
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Thanks for the email notification that it was available...NOT. It's OK though because I was just refreshing the page and was able to add the 16gb N4 to my shopping cart and...wait for it...wait for it...got screwed in the end because I kept getting an error. Thanks for the snub Google. 
 
And to echo +Tim Glaser's point, the storefront was appalling. I woke up early to get my order in and spent about 20 minutes trawling through error messages and being kicked out of the system, then only to be told that you had sold out. And I never got a reminder email!

You would think Google of all people would be able to handle this kind of traffic! 
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Dear +Nexus ,

I tried.  I really did.  For the 5 minutes that the Nexus 4 seemed to be available for order, I frantically tried to order one.  From what I hear, so did a lot of other people that I know.  The end result?  Nothing but "Oops, an error occurred" or "jwt: requires 3 parameters" errors, mysterious emptyings of my cart, and trying to start over again.  5 times I had a 16g N4 in my cart.  Did I ever succeed in getting through to the payment process?  Not once.   

Folks, I went through hell ordering my N7, and it looks like if I want an N4 I'll have to do the same.   Please, stop doing this.  Wait an extra week or three to have enough stock to meet demand.   This is not the way to make people happy with the thought of buying a Nexus product online from you folks.

Cheers,

John
 
I didn't get the nexus 4 on its release date... it did upset me a little,


   but all things considered that is such a #firstworldproblems  


      so I'm chilled and confident I'll get one later if I still want one 


                                                     :-)
 
The launch was a bit crazy but I got my order in, so I'm happy :o
Ayoub Khote
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It's almost like you don't want us to get our hands on these devices. I managed to get one Nexus 4 into a cart, and then poof, it was gone.

Allowing pre-orders might have given you guys some idea of demand.

Yes, I'm annoyed and frustrated at the whole experience.
 
". . . coming weeks . . ." ???  No thanks.  I'll just wait for the next version of the Nexus 4.  I waited 5 years, I can wait 5 more months.
 
I'm not ready to upgrade my phone just yet, but when I do I think I'll be going with the Nexus 4...would be nice to stay consistent platform-wise.
 
Please open your device store in South America!
 
I have to agree Google. Poor show with the launch today. I suspect more people are disappointed than delighted.

Any idea when we might get a chance to buy one here in the UK?
 
When does the next Charge of Nexus 4 come to Germany? It was sold out in between 20 an 40 minutes after Selling-Start.
 
What is the point of this post if they don't have any in stock?
 
Why don't you offer the Nexus 4 in Austria? I really wanted it, but now I'll go with the SIII...

I know that it's a small market and Austria still lacks movies and music, but the N7 is sold as well  : /
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Why did you exclude some European countries? According to LG and Samsung both Nexus 4 and 10 will never be available in The Netherlands and Belgium. What a deception!!!!!
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You haven't sold anything. It's been a disaster trying to get an order in USA
 
The Notify thing never worked, :(, you created a lot of hype for a sold out product, you are following the steps of Apple, that is not good!
 
Waiting till late December early January to get my nexus 4!
 
but it doesn't say out of stock. it says coming soon for nexus 4. only the nexus 10 says add to cart. this is from Melbourne. obviously this thing is not even consistent in the same country! the only thing that changed was the date of the 13th was removed and now there is no date. just coming soon. I don't understand why they can't just take the orders. Even if it's out of stock. just put a longer delivery date with disclaimers etc. it will save from having to keep checking if it's available yet.
 
I didn't even get a notification. I only have a Galaxy Nexus, Nexus 7 and a Google TV. You'd think loyal customers would count for something. 
Sean M
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Just read that the nexus won't be available in my country(the Netherlands) but we cool nexus, we cool..

Still got the nexus with soon 4.2 update 
Translate
 
Yes but WE CAN'T ORDER IT IN SWITZERLAND !!!!!!!!! FUCK!!
 
What was up with all the site problems this AM?  It took me over an hour to get in and purchase my Nexus 10 - seriously Google?
 
But not in Belgium. You guys even announced it wouldn't come to Belgium. FFS. I Want One Of Those!
 
And nexus s? It received jelly bean and not 4.2?
 
What's the eta for nexus 7 ota? 
 
I got a notify email, but after that came, refreshing every thirty seconds, I only got an add to cart option an hour later.

I'm in the UK.

O2 and Carphone Warehouse will sell a Nexus 4 at £100 over the Google asking price, and the fact that they have the stock to do it seems a little shady to me.
 
I had my hand on a device, but due to +Google Play problems,  my cart ended up empty. Very frustrating. 
 
I really fear that it is totally sold out, and when I have the money to buy me one, it isn't available anymore here in Germany.
 
I will buy the Google Nexus 4 in next time. Why we can't resave it?
 
LoL. What a painful ordering experience. After an hour of persistence i was able to get an order through. I just hope it is delivered when it says it will be delivered.
 
It said add to cart this am , 25 min later coming soon came back . I got my 16g N4 , purchased 2 day air ;) . Thanks Google 
 
Ummm... around the world? Obviously not Norway yet then... :(
 
Launch was a joke, you must have only sold a couple of hundred in each country they went that quickly! and your website was a pile of trash too, throwing up errors here there and everywhere! 
 
I've looked at this message in Norway since the day Nexus 7 was launched elsewere :

"Sorry, devices are not yet available on the Android Market in your country.
We're working to make devices available in several countries as soon as possible.
Come back soon."

How soon?!?
Can Altas
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*guys..?
why was the n4 in all countries only a few minutes online? 
I think this wasnt seriously a launch... just for advertising!!!*
 
Tried from the 1st minute, not able to buy. You've lost many customers like this Google! Can't say it's a success at all.
 
Epic fail of a launch and underestimating demand by a lot.  So from reading about thermal throttling issues on AnandTech is there a manufacturing problem that there isn't a lot of phones available and now all sold or is your distribution system just that incompetent that no one bothered to research how much demand there was.  That "Notify me" sign-up should have clued you in Google.  Shame.
 
Thanks to the month long hype and let down ! Starting to think the product quality no longer overcomes customer disappointment. 
 
What a horrible experience trying to (and ultimately failing to) order a Nexus 4. I will seriously consider taking my money elsewhere. You messed up big this time, Google.
 
You're going to get some heat for this post - maybe start with emailing the customers who requested notification before you throw the next 50 units into stock on the Play store?
 
Didn't get any email or notification....think i might just get it through T-Mobile
 
What a disappointing launch. So few devices available, makes me want to consider other alternatives.
 
Well, there's a sellout in the first 30 minutes, then they don't take any pre-orders, and now the site still says "Coming Soon." Great device, horrible launch!
 
I'm very unhappy with my experience. I pushed the "Accept and Buy" button and I got nothing. NOTHING! I sold my phone to buy the Nexus 4 and you're telling me I'll wait to wait weeks? 

What the hell is wrong with you? And you're calling it a success? This is madness!!
 
:-D the same shitstorm as in Germany this morning. People, stop complaining... chill and hope to get one the next time. The world is not going to end! ( I got mine ;-) )
 
And not in Belgium... how great :-(
 
I was one of the luckier ones who got through the ordering process rather painlessly and got the phone I want... But I must chime in that the handling of the whole launch process could have been better.  May be Google is truly surprised by the demand and if that's the case, congratulations.  I sure hope that it's not simply someone got lazy and dropped the ball.

p.s. I still haven't gotten my "available" notification email... Glad I didn't wait for it...
 
Can you sell them in a normal retail stores? Play store seems to be failing miserably with all sorts of errors, killing of shopping cart, failing during checkout etc etc. Something less AJAX-y and more predictable would be nice :) 
 
it is not even an option to add it to a cart for me in Canada!!!
 
+Nexus, currently my +Google Play Orders screen is showing I have two Nexus 10 devices on order; my +Google checkout screen showed that my card was not charged (even though my banking website shows it was charged); my +Google Wallet is showing me that my order was received, placed, and an email confirmation was sent to me on November 14 (tomorrow, even though I got the email today); when I tried calling Google support, I got a recording and then hanged up on; and at this point I'm still not sure if this means I'll be charged twice or even if my order was successful. My Google Play Orders screen doesn't even show the Nexus 4 that I ordered.

I'm hearing people say that they're just giving up and that they're going to buy a Samsung or HTC phone instead. So don't be too quick to call this release a success when it's been bungled in so many ways consistently across more than one continent.

I like you guys. I want all my future phones to be Nexus devices. But you're making it really difficult for me to continue feeling that way.
 
I tried and tried to get one as well guys. Than I got the bright idea to just pick me up a 8gb version while everyone was fighting over the 16gb. Just be more conservative and maybe you couldve had one as well. But I do agree. Such a anticipated phone and it sells out in 30 minutes. Not very good.

*just reading comments again, guys. They don't just wing these things. They had analysts analyze it, got a number of what they think would sell. And they made that many. Give it 3 weeks and you will all have your phones. No worries. Good Christmas gift. 
 
What a disappointment. I was hoping to get my hands on a Nexus 4 this week, now you're sold out and you have nothing better to say than "in a few weeks" - what a clusterfuck. Thanks for nothing, Google. Why can't we preorder these devices?
 
Just adding to what countless others have already stated; what was the point of signing up to get notified on the +Google Play store and then not receiving any notification!? I expected more.
 
I'm bumed out that the lg nexus 4 is no 4g lte,well looks like I have to wait til next year for a new nexus lte version.
 
I cannot believe they didn't apologise for the problems! You owe many of us an apology and an explanation - and priority access to the next batch - your storefront gave us so many errors, it was a disaster. Personally, I was at the wallet stage twice and my cart randomly emptied! Same happened to at least 4 friends of mine. If you look  at Twitter (  #Nexus4 ) you'll see a LOT of complaints, all indicating various errors, crashes and problems with the ordering process. Can't believe you are ignoring this. Poor form, really poor form.
 
Allow pre-orders on Google play. This morning was a fiasco
 
Some apologies to your frustrated, faithful, early adopters, android fans would be nice, +Google 
 
Been waiting to order since the announcement, that "notify me" option didn't even email me. On top of that they sold out before I could get to the glitchy complete order button. How disappointing.
 
Need more stock! Got my notification email 35 minutes after Play store opened, but by then it was too late
 
I'm actually surprised that global demand for the Nexus phones seems to be this high. This has obviously caught a lot of people out. Google quickly learning that being a retailer is not as easy as it looks.
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As others have said this has been a confirmation of how poorly Google does with physical sales / fulfillment. I've been waiting for the Nexus 4 for months. I got up at 2:30 AM and started trying to purchase only to find it not available "yet". I finally found it available at 8:37 AM and got one in my cart and made it to the final step - selected a credit card and shipping address - only to have the Play store get an error and then automatically cancel my order! After that I managed to get one in the cart once or twice but it would never let me actually get past that. Obviously some people got them as you sold out everywhere in under an hour. An underestimation of demand and an underestimation of the horsepower needed to run an e-commerce site. Next time maybe have Amazon or someone versed in this handle your fulfillment. I was also one of the people signed up for notifications - and never got that notification. Just a fail all around. When can I get the phone now? It was my Christmas present so I hope there are more on the way.
 
I hope you mean to say Nexus S owners will have to wait a little longer for 4.2, and not that it won't be available at all...
 
Why don't they ever have plenty on launch date 
 
For people that are disappointing because the Nexus 4 and 10 where sold out. Imagine waiting for these great devices and hearing on the launch day that your country has been excluded and the devices will never be available for purchase. How big is that fail?!
 
pre-orders should be used to avoid shortage of pieces. And you should not Permit LG to sell nexus4 in Italy at such price. It Will arrive here Months after europe and we have to spend more?
 
WEEKS? So are you actually launching the device or are was this a massive lottery to see who can refresh their computers the fastest? No notifications, no pre-orders, no explanation. I guess you don't want money either. This is completely unacceptable from a company with your expertise and resources. Get it together!
 
What an absolute shambles trying to buy an N4 in the UK this morning. Got all the way through the process & then it failed to take my money, emptied my cart & then just died! Definitely NOT a good launch. 
 
And, PS everyone, you can't use Google Play Store credit toward the purchase of the phone. I've got $250 TRAPPED in the Google Play Store as a result.
 
Here are some random thoughts...

I want one of these phones as much or more than the next guy but the outrage being expressed everywhere is hilarious.

The average person has no idea of the logistics involved in product launch.

This is truly a case study in FIRST WORLD PROBLEMS.

If your BIG problem in life is not getting a Nexus 4 on launch day then you are a truly fortunate person.
 
Any official info about a Nexus S update would be nice.
 
"Nexus: Ask me anything"... Oh... except a device. 
 
N4 sold out. Another Samsung in LG via Google in the making...I wonder when i will get my hands on one of those
 
Guys this is really embarrassing for a company that can run drumrolll youtube !!! YOUTUBE for FSM's sake!
How can it be that I can add the #Nexus4  twice to the shoppig cart and there is a server error?!
And available for exactly 10minutes (at least in germany)

But the biggest slap in my face was, that, after those 10mins of failure on your side, I received an email, telling me that I can now order the Nexus 4.

Seriously guys, telling that you didn't expect such a demand is just a lie. nothing more, nothing less and a big, big disappointment.

FSM dammit, you run YOUTUBE but cannot handle the ordering of a phone???
#facepalm   #fail   #nexus4  
 
FUCK YOU GUYS!!!!!! I'VE BEEN REFRESHING THE DAMN PAGE FOR ALMOST 2 HOURS NOW, I'M GUNNA HAVE A FUCKING SEIZURE!!
 
Fair enough if it sells out fast - I expected as much an a combination or production line woes and marketing stategy - very tech device wants a sellout and free press.

However, my shopping experience was very poor in the UK.  I got that phone into my shopping basket twice but it vanished each time I went to pay.  There were other connection errors as others have mentioned.   With your data center capacity, this should have been an easy win.
 
- You can like the low price of the device.
- You can dislike it is sold out.

Chose at most one of the options.
 
In France, I was one of the first on the website. I tried to order during 20 minutes for… nothing !!! After 20 minutes, my cart was emptied and then no more Nexus 4 was available…
 
+Bryan Mordt the comparison is to the launch of a much much larger product, like the iPhone 5, which was quite pleasant  and didn't result in an entire store front crashing, and forcing people who want the product to spam refresh hoping that one comes back in stock.

Why isn't google accepting orders that will be filled once they are available?

It's embarrassing that a company with the scale of google cant' sell a moderately popular product efficiently.
 
Tsss and I just noticed this sentence, and I quote "Earlier today, we began selling three new Nexus devices around the world"

+Google Nederland +Nexus Around the world? Around the WORLD? 

A world with some missing countries in your atlas. In your world countries like The Netherland, Belgium, Austria, Switserland and I think many many more just don't exist?

What where you thinking? You can't be serious! I'm so disappointed! And many with me.
 
I spent fifteen minutes trying to buy the Nexus 4 and was totally unable to do so because of server issues.  And then it was sold out!  There must be a better way to handle launches like this.
 
<rant>
they should've been expecting high demand even if only developers and enthusiasts wanted to order in the first minutes. keep in mind these are the people Android needs and shouldn't be letting down.
</rant>
 
I TRY TO BUY SINCE 830AM PST, BUT THE ORDER NEVER GO THROUGH!!! F** GOOGLE.
 
can you tell me why google play isn't available in greece? i want to get  a nexus 4 and i can find someone to send it to me from abroad
 
Very disappointed in Google play store ......multiple times I was able to put my Nexus 4 16g plus bumper in my cart !!!! BUT,was not able to process the transaction using my Google wallet. CALLED GOOGLE CUSTOMER SERVICE
NOT PREPARED FOR THE POPULARITY OF THIS PHONE!!! 
 
Wow. People need a little perspective.  I'd like to get my hands on a Nexus4 as well but I'd hardly describe this as hell.

Take a second from yelling at your empty checkout cart to appreciate that you aren't stressing out about not having access to clean water. http://www.charitywater.org/whywater/

*I'm not associated with the above charity, it was just the first one I found about that particular subject.
 
Nexus 4 sold out after 10 mn in France... Google play site totally flooded... That's not à success but just a commercial epic fail ! 
 
Please don't post this now... you're gonna get a lot of hate. 
 
+Nexus How many #Nexus4  have you sold this morning???
When will we be able to buy another one??
 
Come on guys, replenish the stock, I like hype and excitement but I'm already sold, I don't need more anticipation!
 
I have a question. I bought a Nexus 7 about 2 weeks ago. I work as a Paramedic and got deployed to NYC contracted under FEMA for disaster response. Through all the craziness and sleeping in an ambulance for over a week, my Nexus 7 got cracked. How do you get them fixed? Thanks. 
M Sams
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There should be a backorder option in the store.
 
Google should be embarrassed by how this went down! It was terrible. Should have done a pre-order!
 
I had a Nexus 4 in my cart, when I went to pay "Your cart is empty" SCREW YOU GOOGLE!!
 
Got the phone but never the notification that is was available
 
i wanna know when can i buy the nexus 4 in China. i always buy nexus device in chinese taobao, i need to pay more than the price on play.google.com
 
yep, began selling. never quite finished.
 
Folks, if you didn't see this issue coming you were kidding yourselves. Nobody designs systems like this to handle 35 million people trying to buy one item at the same time. Maybe Google could/should have anticipated this and handled the sale differently, but until then we'll have to be patient a few weeks.
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I hope i can buy nexus 4 same price with google play store in my country
 
Shambles of a release, got emailed the phones were up for sale at 8.40 at that time they were already 'sold', please post info on next set of phones and for the love of god allow pre-ordering. The release of the nexus 7 was much more successful. #epicgooglefail -1
 
Just tried to get the Nexus 10 32gb. SOLD OUT!! I feel sold out by Google. So pissed right now!!!!!!!!!!!!!!!!
 
It's just a cheap marketing trick, don't you guys get it? See what's trending now - you think it's because of the launch? No, it's because people are saying how it sold out in 20-30 minutes, which in peoples' eyes equals to "wow, this thing must be awesome if it sold out that quickly, I might as well check on it and I might get it." Not cool at all but this is the business world. :)
 
+Nexus, will there be a response from you, or is it just watch, wait, and hope?
 
So if the update is coming out for the Galaxy Nexus then where is it? I havent gotten it yet... people weren't able to purchase your new phone so at least give them the newest Android...
 
Good job, Google. First, notification emails weren't sent out. Then it's put on sale a half hour before your customer service said it would be. Then the servers choke on demand, and your fans get short-changed.

I had one in my cart for 35 minutes, trying to process the order before it was finally removed from my cart and I got the "not in stock" notification.
 
Why don't you sell devices on the italian Google Play store?
 
Google giveth, and Google taketh away
 
Awful e-commerce experience. I managed to add one to my cart but it wouldn't let me proceed. Just let us pre-order
 
Sold out in 30 minutes in the UK......wasn't worth trying to get one, pathetic planning by Google....... apple can organise a launch.....sort it !
 
I got notification emails about 30 minute ago for all 3 devices
 
You suck at launching devices. 

The play store was crashing non stop.

Get you shit together!
Baal Su
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not available in Italy, so disappointed
 
Error, Error, Error, Error, Error, out of stock :-( 
 
Do ya think they'll read any of these comments, they won't give a shit! A few weeks....what's the point of that, there'll be something new on the horizon by the time they sort it......iPhone 6 perhaps 
 
"in the coming weeks" So they're a while off then. Guess it'll be a different device I'll be getting then. 
 
In Spain Nexus 4 was sold out after 30' ! Total chaos!
 
Somehow Google refuses to learn anything about how sales should be handled. The N1 launch and customer support was a disaster, when Galaxy Nexus was introduced nobody knew when it was coming out and now the Nexus 4 disaster...I don't like Appple but seriously learn a thing or two from them on how to launch a product
 
I never got my email notice that the Nexus 4 is available in Canada yet.  Sounds like they're sold out everywhere though.
 
The simple act of letting us pre-order would likely stop half of the complaints, and give you guys a bit more of an insight into stock capacity planning.
 
What a disappointment... I was so looking forwards to this. How can a company that virtually handles the worlds internet traffic not have measures in place, to cope with the high demand for this product?
Surly they knew the interest would be high?
And why cant we just order, and have the phone ship, when its available?
Well done Google... what a disaster.
 
learn to stock a web store... and build the back end to a webstore!
 
+Nexus it was the most horrendous experience trying to buy one of these. One second it was available the next it was not. Worst of all - I started closely watching the #GooglePlay website at 8:00 AM in the UK. I say the link turn to 'in stock' at 8:16 or so. Kept adding the device to the cart and kept getting an error while checking out - either the #GooglePlay website or #GoogleWallet kept failing. Then it went out of stock. Now I am stuck with a wait and I am not going to be able to get this until after Christmas :(

The worst part of the story is that I receive an email at 8:38 saying that the Nexus 4 is in stock and when I clicked on the link it was already sold out! This was an #epicfail on Google's part.
 
What a shame, I can't wait "few weeks". Will go buying something else. What let down.
 
Absolute shambles here in Australia, no email notifications (so don't waste our time registering interest ever again) and no idea what time you are actually going to release. Really simple basics. 
Why don't you now have an ordering mechanism so we can get in the queue for the next half dozen that are made?
 
My first experience of buying a Nexus device from the Play Store and it was HORRIBLE.
 
How about just letting people preorder? You know like EVERY other online shop out there! 
 
I'm very let down about not getting an N4.  I had the 16GB one in my cart many times, but was never able to complete the sale.
 
Earlier today, you began selling three new Nexus devices around the world and you don't have any more. Good job.
 
all I can say is wow... hasn't Google heard of pre-orders?  ... if can't get soon makes the case for a Win8 phone...  Google are you listening?
 
We clicked on "Buy Now" on Google checkout - the item got removed from cart - but no confirmation email!
 
Guys, I don't think they're listening.
 
Nah, the device selling platform on Google Play is also a Beta. 
 
Bastante de vergüenza la forma de hacer frente a lo que se veía de lejos que iba a ser una demanda inicial muy alta. A esperar sin fechas estimadas. ¿Qué es esto, Apple?
Translate
 
Glad my 16gb n4 got taken from cart at least 10 times....
M Mosel
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This is a huge embarrassment for Google as far as I can tell. The biggest web company in the world can't manage orders and pre-orders of their own flagship phone on the first day of its release?
Apple and Microsoft are both laughing their asses off atm. Ugh.
 
I sell my iphone, anyone ? ^o^ I have a huge stock of ... 1 item.
 
Is the person who posted this even aware that the US Play Store says the Nexus 4 is "Coming Soon"? If it's sold out, it needs to say sold out!! 
 
And nexus s, will it be updated ?
 
Lock the comments. Damage limitation... come on. Embarrassing enough the sales system collapsed after a few minutes leaving dozens of breathy fans unsatisfied. 
 
How do you manage to so massively underestimate demand that you sell out of your stock in under three minutes?  I hope this isn't some trick to create artificial demand by restricting supply.
 
Has anyone got Android 4.2 on their Nexus 7 OTA yet?
 
+M Mosel I think last thing Apple and Microsoft are doing right now is laughing. I simply think based on the previous experience Google underestimated the demand, which I think is much better situation than overestimating it
 
noticed that there is no, but absolutely, no +1s in this posts?  LOL
 
Feel sorry for all the guys who didnt pick up an N4 today. Poor service really. When I receive mine I promise to tell you if its shit.
 
Don't know why people can't figure out that a million people hitting the Nexus 4 page results in a denial of service type attack.  Of course you aren't going to get in.  Apple buyers get the same response on iPwn release day.  And Apple runs out of stock after an hour, and Apple users whine and swear about what a debaucle it is.  Relax, your phone will be available soon.  Well, soon-ish....kinda
 
Crying babies... they just want their toys. Calm down, wait and see. Useless posting here, I'm a good example ;-)
M Sams
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Google should outsource hardware sales to companies like Amazon or Bes Buy.
 
You should've let us pre order, It's so annoying if youre a huge fan on the nexus line and it sells out in 30 minutes? I didn't have a chance. If you let us pre order from the 29th youd know how many you needed to ship. It's really that simple. So upset about it I really need a phone and I've held off getting one to get the N4. Major failure :(
 
+Nexus I'm am so disappointed this is the WORST LAUNCH EVER! YOU GUYS KNEW THE DEMAND FOR THE N4 AND STILL WITHIN A FEW MINUTES SOLD OUT AND THAT'S FOR THE FEW LUCKY THAT DIDN'T HAVE AN ERROR MSG... MAKE ME SICK AND TIRED BEEN Refreshing since 1145!
For the first time I say GOOGLE SUCK! 
 
+Nexus I never got my email alert for any of the devices. I feel cheated. I found a Chrome Book at Best Buy. The phone when I found out it was available was too late, it said add to cart and after I clicked it, I got an error message then it said coming soon. I feel cheated. 
 
Wtf... Here in the US it was available for just around 5-10 minutes at 11 am today... Just, wtf...
 
Has anyone in the UK had any luck in getting the 4, in the last few hours? 
 
Nexus 4... 4... two pleople only!!
 
Shame that at basically the same time earlier today you also sold out of all your stock. Rubbish!
 
What a horrible, unacceptable experience, trying to buy a Nexus 4. It's as if Google only had 50-75 devices per country. Maybe with the Nexus 8, Google will understand how to sell a product. 
 
In fact, not having the stock, or being sold out I can still deal with, where's the explanation and when will stock be available?
 
do you really have to be so hypocritical ? really ?
ok, yeah, "some" countries. how about "some" == "all" here, for starters ?
then, to continue, how about your servers crashing in each and every f*cking country due to that "high demand", huh ?
how about countless errors pouring on frustrated customers ?
how about blocked Google Wallet accounts due to all that goddamn mess ?
maybe you should've told us about THIS and not about how your new shiny thingies simply "sold out" ?
omg, you are SOOO applesque right now i wanna puke.
RI-DI-CU-LO-US. "cul" being the operative word (greetings from France).
 
How hard is it to make T-Mobile WiFi Calling available for Nexus 4? As soon as it has it, I will buy 4 of them. 
M Mosel
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Ok let me rephrase my comment. Apple and Microsoft are laughing and crying at the same time, for obvious reasons. I'm sure Amazon is laughing at the Play store too. What a freaking joke!
kazz myob
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I don't care if I have to wait to get one due to stock issues, but for pity's sake let me order it and then go and wait in peace instead of this insane desire to make everyone check back over and over for some random point when you will add more stock and offer another twenty minute window of time in which ordering is possible.
Lan Yu
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I already had one waiting to click Order, but then #googlewallet  decides to fail, and then i get repeated errors. And then, poof my order disappears from my Cart. Come on! I am so disappointed.
 
I have never felt so cheated,I'm left with no other option but to purchase another fone as I can't wait that long...cheers Google,for nothing!
 
I need of phone now. I've waited weeks for this one, now how many weeks will I have to wait? A month? 
 
8 countries doesn't count as "around the world". You seriously need to expand your footprint. Anyway,I have a ship and ship service account, but still could not order because of your server problem. And are you going to disclose how much was the initial stock...500? 
 
sigh... 1st world problems are UNACCEPTABLE!
 
MS biting their nails: whole company including poor outsorcers from India
 
Google really fucked up today. This was their chance to finally take so many apple users who were fed up with the high prices of contracts and cell phones. But now you made us realize what that extra money goes towards, which is not being mislead and teased. VERY DISAPPOINTED.
 
And I think Google play shouldnt be saying the playground is open..... shops don't open when they got nowt to sell +Nexus 
 
I was so amazed that with the start of sales on new nexus devices I'm no running an official version of 4.2 JB on my galaxy nexus. Thanks Google. Keep it up!
 
What is retail availability going to be like for the Nexus 10? 
 
I was one of the unlucky ones in the UK. Got my notification via email just as the last stock was going. Gutted doesn't get close, I've been waiting weeks!

Pre-orders would've helped. :(
 
What happened this morning was insane, the worst shopping experience ever. It's impossible that Google predicted sales that badly, maybe they'll get more headlines that way, but they're annoying their customers. DON'T BE EVIL!
 
Seriously Google, did you not do market research or even just read some forums to realise how anticipated the nexus series was? At least allow people to pre order! 
 
Finally, a Nexus 10 and Samsung Chromebook. Christmas shopping complete...for me that is...Ha! Good luck to those still trying. I started at 0840 PST and just finished at 1145 PST. The last 5 minutes were spent purchasing the Chromebook and the rest was frustration...;{ Has to be a better way Google!!!
 
I bought a Nexus 7 a month ago from Google Play.  Some initial difficulty because it was set up for the wrong country but a quick phone call to Google's excellent help desk and a reset later I launched into a world of delight. I feel confident that Google has hit the sweet spot with this new range.
I had a brief thought about the Nexus 4 but the smallish fixed battery and the mediocre built in camera utility put me off. Instead I am living with my Galaxy S2 and extending with a Samsung Galaxy Camera and better photographs.  Different folks, different strokes. 
 
why didn't google tell those that loyally signed up for being notified that we would have a chance to buy it today!!! i'm pretty dissapoinnted. i had banked on ordering the new phone today. i'll be buying an iphone because of this screwup. this launch was completely ridiculous.
 
Nexus 4 is my 1st Smartphone :)

But, I must say the Playstore ordering process in the UK was terrible. Multiple failed attempts, then a transaction telling me there was a problem processing the order. I assumed it had failed so had numerous more failed attempts before finally getting an email saying the original order had gone through.

Not a good experience Google :(
 
I signed up for the email notification thing, but never got one. When's that supposed to happen :-P
 
+David Kaye I got the e-mail for notification 2.5 hrs after they went on sale.....so much for a heads-up....
 
There'll be back, quit with all the panicking! I accidently ordered two due to the crashing and errors - rang Google and they delete one of the orders for me, so I was nice to you all - rather than ebaying it like some!
 
To quote betanews "If anyone should be able to handle online orders, other than Amazon, Google should be it. This is a cloud company, after all. But today's Nexus 4 and Nexus 7 sales debuts are a total bust, with countless processing errors. Google pissed off the wrong people."

EPIC FAIL GOOGLE, EPIC FAIL!
 
I am US military serving overseas. I was able to order a Nexus 4 with a VPN, then you cancelled my order because it was being shipped to an APO address. 1 day after Veterans day and I get treated like this. If you don't want to ship to US military serving overseas than remove the option in the address to ship to us!!
 
No pre-orders, no ability to back order one and have it shipped when there are more in stock, no announced sale time just randomly at some point during the day, very small initial amount of phones that it sells out in minutes anyway. This phone appeals to me as I need a clean android experience phone for app development, even if it means having one without LTE. But with this kind of fiasco it is almost enough to give up developing on the android platform and go over to Windows Phone or even back to iOS.
 
I had a good experience with google support when my n7 had a screen issue. Unfortuntaly they had confusion on if they were shipping on out first then I ship mine back or if I just ship first... So I waited two weeks to find that I was supposed to ship mine first. 
 
Omg, it was sold out in 30 mins in France.. Why so LOW devices available to buy for Europe ?? The stock for Spain, Germany UK, etc.. sold out in less than 45 mins ! Many people can still purchase it in the US...
I'm very disappointed, first.. when i received the email i was already trying to order it, and i was already trying for about 20 mins.. i tried to get passed the wallet thing for about 20 minutes and at the end nothing.
This was an epic fail. 
 
For how many people said they weren't buying the n4 because of no LTE a lot of people are sure upset it sold out so fast... I'm amazed. I'll wait, I don't have the scratch right now anyway.. but I do plan to get one. Something about it is calling me... 
 
When will 4.2 be pushed to yakju GNex's?
 
Wrong place to ask +Nelson Velez Try Samsung.. They posted on G+ today.. just about an hour ago.
 
Why not at least let us preorder for the next round of production? It will give you more insight into demand, allow you to ramp production accordingly, and it will help us avoid the significant frustrations we all experienced today. I don't want deal with this crap again in a few days/weeks!
 
It reminded me of the last time I tried to buy concert tickets.
 
Today's sale was a complete and utter failure from a technology standpoint. I can understand the stock limitations and selling out quickly but the rash of errors either from the Play store or from Google Wallet were simply ridiculous. Having items disappear from carts in mid-order is just a horrible way to treat your customers and it is 100% preventable. I realize that consumer demand essentially acted as a DDoS on the infrastructure but that should have been simulated and tested for in a better manner. Combined with the late or total lack of notification on the release and its random timing just made people mad. A simple pre-order mechanism would have prevented this from escalating to the scale it's currently at. Sadly this is on par with the same load issues and bevy of errors that occurred during the Google IO ticket sales earlier this year. It seems to me that Google didn't learn any lessons from that experience.
 
Poor demand forecasting on Google's part as they quickly sold out in a lot of countries. Maybe you should pay me to do your forecast.
 
Interesting.  It is still showing "coming soon" for me.
 
Out of stock ... and really bad site . Tried to buy for 30 min but getting site error all the time till the nexus 4 finish
 
Success?
I guess Google is also running the same ORCA software the Republicans used last week for poll results ;-)
Reality: Epic Fail
Admit it and tell us how you're planning to fix it
Possible solution: Allow fu$%^ PRE-ORDERS !!!
 
The notify me email is pointless. I have signed up for notifications on the nexus 7 and again with the nexus 4 and I have yet to receive an email. 
 
people need to chill the hell out, Yes your pissed off, (and so am I as i got errors and what not like everyone else and didnt get to buy one) but clearly there was a bottleneck and they was not expecting such high demands for it. its a shame but im sure they will handle it next time and i hope we can get our toys before Xmas
Joe Woo
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Google dropped the ball. This is outrageous. 
 
i added nexus 4 to cart but the wallet failed :(
 
+Robert Caldecott The process for buying concert tickets is actually much better designed. At least there you can't have multiple people trying to buy the same item and one gets the item and the other(s) get an error or simply see their order disappear.  :)
 
This is another example of the lack of communication between parts of google. Marketing pushing the launch date. Play store not knowing how much demand there will be, and not being able to handle the traffic. Play store doing nothing with the notify requests. Whoever's talking to LG didn't know how much supply LG could give them. International legal teams unable to get the device into other markets (not like they'd have enough supply anyway). In the end, Google just pissed off all the hardcore customers that wanted to order the Nexus4 today.
 
Well, I have to say it: "Sorry! Devices on Google Play is not available in your country yet."

I would love to buy the devices directly from you instead of the retailers (especially since the price for the Nexus 4 is gonna sky rocket when bought at retailers via LG), but you leave me no choice...
 
I am not happy at all with the poor Google Wallet performance. They should not have screwed that up that bad.
 
That was pretty horrific launch. Hey Google, don't you handle billions of search on the servers daily and you couldn't handle a product launch? Did you not think this phone wouldn't be as popular? Did you think it wouldn't sell?  In the end I did manage to grab a 16gb N5 but it was like some third world nab, grab and run. 
 
I tried to get one this morning in Germany. I had one in my basket, but then as it came to payment only errors from the server side :(
I was expecting a better quality from Google.
 
Seriously Google, did you not do market research or even just read some forums to realise how anticipated the nexus series was? At least allow people to pre order! 
 
I actually completed an order for a Nexus 10, I was so happy after trying to refresh the webpage for 2 hours.  Then I was let down.  You cancelled my order after my bank carried out a routine purchase check. I should of had 7 days to fix this before you cancelled this order.  The email you sent me told me this: If valid payment information isn't provided within 7 days, the order will be cancelled.  But no, you cancelled it, thanks for that, now I have to wait weeks instead of a day or two.  I'm very disappointed.
 
I would really appreciate some better communication. Should I keep refreshing the page in order to get a 16gb N4? Or wait for a few days and try again?!?! I don't care a ton if you are sold out or whatever, but just some info would be really helpful!
 
Screw you google. Just get the phones out to uk retailers so i can get mine and of couse otheers
 
Not available in India. That's a shame. 
 
How can +Google have bad servers? Why didn't LG manufactured millions of  #nexus4  for today's launch? Those questions will live forever. #nexusfail  
 
Czech Republic is obviously not on your world map I guess...
 
was today the ultimate google computing power test #ugcpt  ?

1) you sell today:
 - 3 devices which got hyped and where long awaited
 - without preorder possibility
 - not on 1-2 countries, but worldwide (with same 10 min availability of a few phones until sold out)

2) you ship android 4.2 OTA (worldwide=?)

3) you start roll out google music in some countries (maybe nobody noticed)

Until today I NEVER imagined that it is possible that google suffers from such severe performance problems as reported by playstore customers and it hurts your reputation. You sell products like AppEngine, handle millions of searches each second but are not able to handle the load on playstore? But what comes on top of it, you just wanted that #ugcpt  ... preorders starting on 1.11. and today you would not have upset so many customers and fans all over the world.
 
y en chile donde lo puedo comprar???, o no somos parte del mundo jajajajaja
Translate
 
What about Belgium? When are we going to see your devices here?
 
DISASTER! You really managed to piss me off. 
Great job, Google. 
 
Make Google Devices available in Italy too!
 
Finally, after an hour and half manage to buy one 8G Nexus 4 in USA, but it does not have shipment or delivery date on the receipt. It was painful experience. I have been switching from 8 to 16 option and add to cart when available (usually once every 5 min), pray to have it added and clicked proceed immediately. On the 4 proceed I manage to place an actual order. Fail lunch!
 
Los dispositivos en Google Play aún no están disponibles en tu país.
Estamos trabajando para ampliar la disponibilidad de los dispositivos en otros países lo antes posible.
Inténtalo de nuevo en unos días.
Translate
 
guess what phone I got today to replace the Xperia Play?  It wasn't a Nexus 4.  I was willing to overlook the no LTE. I have AT&T which is even slower 3g. I had one in my cart for about 30 mins and could not complete the purchase.  there is however a $1.00 temp transaction from google marketplace in my bank transactions, but that will likely disappear just like my nexus 4 did from the shopping cart.  EPIC FAIL!!!! 
 
if its new people wont buy it cause new stuff is too much money!
 
since no time was given i tried from 12 am last night to 12 pm today without any luck and this is so far the worst experience i had in getting a product and i never expected this from such a wonderful company like google... it was a let down but i am still trying...

What irks me is the lack of proper communication..if the site says sold out i would still not be trying to refresh the page with hope...

Google we were expecting a lot more quality in your communication ...dont let us down next time around...
 
Very frustrating way to launch this product. If a product sells out within a few minutes of launch, there wasn't enough stock.
 
Pls get More stock, upset in the morning
 
I hate to see those lucky guys that were able to get the Nexus 4 already selling it over $600 dlls on eBay. What a shame.
 
You didn't sell anything - you just troll'd hundreds of thousands of people who wanted a device.

PS - I'm a US Soldier stationed in Germany - if I buy the "German" Nexus 10, will it function the same as the US  version?
 
From a big google fan, and an iPhone user who was looking to jump the Apple ship with the Nexus 4, this launch is very disappointing.... Common Google you can't tease us with a 1st rate device and then give us a sub par launch.. 
 
y i cant update my nexus 7 over the air as writen in tis status ??
 
Actually (amazingly) got one five minutes ago, United States, 16GB, had been trying since 8 AM this morning. So they are still available.
 
Make more of the #nexus4  please!  It sold out here in Canada before noon.
 
Google, you owe us an official explanation for what happened... If it sold so well don't be afraid of saying so!
 
The time passes, and I'm always left out to purchase a Nexus devise or music & books, because I live in Guatemala...
 
Frustrating when Google reps tell you the launch is half hour later than the actual launch time.... get it right Google, work on your communication system and people would be a little bit more understanding
 
In Spain the Nexus 4 get out of stock in 15 minutes... I want to buy one :(
 
Would be great if you would just let me buy the phone then ship it to me when it's available.  
 
I want the nexus 4... but I won't give 200€ to LG. Why in Italy does it cost so much?
 
I had my nexus 4 in the cart for at least 20 times, never gone through the button "proceed"....such a shame for a company like google
 
Now I'm stuck with out a phone!
 
A sad day and disappointment for Google. Really can't meet the supply and the demands of their followers. And to think I I returned my iPhone 5 3 1/2 weeks ago so I can have the opportunity to have .. Wait not to have this phone. ;( I will say where Apple does shine is meeting the demands of their customers and not having a system that will crash. For crying out loud this is Google,,,,,!!!!!!! 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000. You get it
 
Come on Google! Get your act together. Be more transparent, and dont let me put items in my shopping basket if I cant then buy them!!! Grrrrrrrr!
 
IF I dont get a nexus 4 phone TODAY im buying a samsung s3!!!!!!
 
It would have been nice if the play store had been working properly when the N4 went on sale. I had it in my cart several times but I kept getting errors when trying to check out
 
this is stupid and very tasteless from google , i cancelled my s3 order when i read about nexus 4 and waited weeks to get it and now its all sold out ! i even skipped school today to buy it online. and the people on ebay are selling it for 400+ ! this is a very tasteless and unthoughtful move from google, and i thought they were better than apple when it comes to selling their phones :) thank you google for disappointing me and thousands of frustrated customers.
 
how do we dislike this post?
 
no explanation as to why you had bizarre launch times and people weren't notified - and no excuse for not anticipating demand. Why did it launch 12.15pm in Australia (no email notification) but then 9am UK, 8am Germany, 8.35am US west coast?!

Hire at least one or two people that know how to do a fucking product launch.
 
i m really disappointed GOOGLE. Been refreshing my page the whole day
 
extremely dissapointed with google! the head sales manager and customer service managers should be fired! you just got all your supporters mad!
 
Yep, still "Coming Soon" for me, and its 12:30pm PST
 
total fail, really +Google  you need to step up your front end experience and communication to customers. Take this as a lesson and go back to the drawing board
 
I tried for 20 mins to get the 16gb but it never went through and eventually sold out. I settled for the 8gb. I can make it work since I only store podcasts and audiobooks. I just would have liked the additional buffer. I love everything about Google but when it comes to selling physical items they really need to get their act together.
 
+Tim Smith The same thing happened on the opening day at the Apple Store online so it's not just Google . its' called thousands of fanboys rushing their servers to get that one product.. 

For the rest of the people who didn't get one yet, keep refreshing.. every few minutes one becomes available and you have to be quick to check out.. that's how I got mine less than 30 minutes ago!  16GB N4!!! Can't wait for shipment!
 
So disappointed in you Google. That shambles was an insult. And the radio silence with no apology is a further insult. 
 
I made it to the final step of ordering the Nexus 4 three times and received an error every time. Now I won't have one. Really don't want a contract but looking into the Droid DNA now.
 
It is a bit ridiculous that users have to sit and click refresh, just take my order and when it ships, it ships.  Or open to pre-orders earlier, just crazy.
 
Sad disappointed and let down by Google the world's most awesome company... What should I do? I wanted to purchase the new Nexus 4 16 gig with a bumper, But after hours of painstakingly Refreshing my page having multiple opportunities to put it in my cart but unfortunately when I tried to check out O No there is a problem with the system please try again later..... Yes multiple times I was able to make it all the way to my cart away came to check out I would constantly get error messages Google should had a block worth of servers ready. Shame on you Google play store
 
Luckily I got one a 8gb at first when the page went live I could only see 8gb available so I got one tried to get a 16 seconds later to no avail well it processed but got cancelled right away...
 
Google needs to step it up and send out a mass apology to all it's loyal followers!!!!!
 
Just read that it will not be sold in my country (Belgium). Add this to the total random mess of the launch. I feel betrayed in my customer loyalty to Google and Android.


 
What I felt is like im never getting that nexus 4 this year.
 
I give up.. Apparently this post is now solely for people to whine about not getting one and threats to go back to Apple and how Google is the worst company ever... muting
 
Little secret: Google only had 10K devices in stock to begin with.
 
I didn't even bother trying to buy the N4 via the play store after my experience with the N7, I'll just walk down the road and buy it from Carphone Warehouse in the UK. 
 
A very disappointing launch day, maybe not for #Google , but for their happy customers. It was really frustrating to get a notification email about the availability of a product that was already sold out.  
 
What a total fuckup Google. This launch couldn't have gone any worse. Why don't you just let everyone preorder?
 
UK here, woke up a good 15 minutes before the release time, and tried to order the Nexus 10 32gb as soon as it was avaliable. Kept running into errors such as unable to proceed from basket, item disappearing from basket, or Google wallet failing to work at all. Soon enough it ran out of stock. I'm very unhappy about this...
 
+Google  will the order that were able to go through ship today?
 
Was only 80% sure I wanted one before today. Now I can't get one it's more like 110%!
 
My body is ready google... please deliver quickly
 
I think google need to be really really carefully handling this, I know at the end of the day, who cares about the few complainers who weren't lucky right? Well I'm so annoyed and it's put into doubt how I see Google as a company, I was rushing trying to buy the Nexus 4 16GB option the first moment I heard it was up, after checking all night for it to go online (a luxury I had that today as it was a day off for me) why did I have to constantly be checking? because despite signing up to a mail list no attempt was made to inform me of the device being on sale. I was online and had the item I wanted constantly coming and going into my cart and was plagued by constant errors.

I'm sure today "Nexus sold out" are the big headlines that ring out over the complaining few but I think the fact Google hasn't even apologised for it makes me furious and the fact there's not even a sure fire way that next time this won't just happen again just makes it worse.

This is the first nexus phone in the UK to be sold by Google directly, I've waited a along time to see it happen and it turns out like this, come on, be the company that we all know and love, put your hands up and say "we've messed up, we're sorry and we're going to make sure the people who want it that bad will be the people who get it first next time"
 
Ich hatte KEINE CHANCE, das Nexus zu kaufen!! Wollt ihr mich ver(apple)n?????????
Translate
 
Just got my email reminder... AFTER the 32GB Nexus 10 was already out of stock... lame...
Simon M
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That was easily the worst online shopping experience I have ever experienced this morning. A total sham from one of the biggest companies on the web. Well done google. 
You Made buying a new phone a total nightmare, normally a time of joy for most people but I bet you ruined 90% of customers days when they came to buy a product today.....
Shocking.
 
+Nexus I would like to ask why you had such a small stock on launch day and why you didn't and still haven't made a pre-order available so people can at least get the whole process started, not great for customer care +Google Play 
 
What a balls up of a launch! Ok so all devices sold out, that's a good thing and the fact that do many people want these devices, show that the Nexus brand has a strong following and demand.

The real piss take is how Google handled the launch and how many problems everyone seemed to face. Notification emails not being sent, error messages everywhere, hell the shop front wasn't even changed to show the devices were for sale and still hasn't changed, still shows 'learn more' next to each device, just as it did while the sale was ongoing and still up whilst all stock had gone, giving hope that refreshing the page may give you a chance. Could they have put up, 'currently out of stock' or something?

Very very poor show by Google today, and this was my 1st time at buying hardware from the play store, not a good 1st impression.
 
People here are not blindly faithful to Google as lots are for Apple. They (we) will buy something else.
 
Can't be more dissapointed.... Tried hundreds of times this morning (Google Play Store in Spain) with no success at all. I did not expect such a poor performance in your store, not to mention the total absence of official communications throughout the whole day in Europe. Your post above is everything but precise. When can we place an order, for God's sake? Certainly you can do it better...
 
Wow the audacity required to advertise this mornings debacle....
 
Seriously Google, pretty bad launch. From no pre orders to no confirmed time of launch to just the overall issues while ordering. 

I think I would rather wait in line.
 
Seriously, After looking at how low stocks were when released in few countries.. I am afraid to ask Google if they are ever gonna sell it in India. What a shameful playground. :(
 
I agee, +Simon Mound. I was ready to put my money down... now it looks like I'll be hoping that Wal-Mart or someone else will be stocking the Nexus 10 in the next few days.
 
Of course you gonna be sold out if you only have a hand full devices for each country. Who would thought that after all the hype people would actually want to buy that device? Way to go google, seriously.
 
Against all odds, I've somehow managed to get a purchase through on a 16GB Nexus 4!  Feeling much better today!
 
No notification received it was available. I would have bought all three. Now I bought none.
 
Seriously, this was an absolute disaster. It's not even the fact that it was sold out so quickly, or the fact that the device went on sale 30 minutes before Google said it would (with NO e-mail notifications), BUT WHY DON'T YOU LET PEOPLE BUY IT NOW AND WAIT? Seriously. It's easier than having people hit F5 maniacally trying to get "lucky". 
 
Why not in Switzerland? We have the Google european HQ but no Google Play devices.. 
 
A terrible buying experience. It was like fighting against a bunch of little dwarfs stealing your items from the shopping cart. Terrible! I just hope my charge on the bank means that I really manage to buy one N4 16GB (I got an error during the checkout process, but it was in fact charged...). Really really worried, Google should at least apology and give some explanation.
 
I just spent the entiere night refreshing this page to be first one. I didn't receive any notification email, but when it was finally released, it was just impossible to order one of them.
Seriously guys, screw your marketing actions, just be smart and release this fuck*** phone.
 
Take a look at almost any forums, anywhere, and you will see the number of people switching not just from Nexuses, but Android altogether. How many times does it take to get it right? You were surprised when the S/One (I forget which) didn't sell when you had plenty of stock, but then you're surprised and unprepared when the 4 (A cheap but VERY high-end phone) sells amazingly well? You should have learnt from the GNex and 7 - and even those examples need not have happened
 
sorry, but this device doesnt cut it for me. where is the removable/ expandable storage - i bought the nexus 7 16gb and there just isnt enough space! where is LTE on the nexus 4? how can youl call this a flagship project when it doesn't even meet the spec of the old nexus? we're in the future now! LTE is a standard - not extra - feature!
 
In Italy we are very lucky. The official Google Play store for hardware doesn't even exists ^_^ problem solved. 
 
The Playground is NOT open everyone, the gate was only open for a matter of minutes.
 
Your order process sucks.  Your notification process failed.  I don't think I ended up getting one.  The truly frustrating thing is that I just don't know.  Still better then the experience I had trying to return my surface though.
 
I really love Google and Android, but I'm fed up with never getting anything in Belgium ! When will you make the whole Play Store in Belgium ?! :-( 
 
a company like Google failed in an EPIC way the launch of its best products.
 
Bad attempt +Google +Google UK +Nexus at selling the #nexus4 I tried in the UK this morning. 4 separate times it was in my cart and then failed to purchase then in stock, out of stock. then to make matters worse an email is then received saying that it's on sale. #fail I'm hoping stocks are replenished within these "couple of weeks" to meet actual demand! 
 
Me... Went through the Google shopping experience, but it just failed.  No email, no order, no phone and now it just has that silly "COMING SOON" message 
Petr K.
 
When will it work in Czech Republic? I really like to buy new Nexus 4, considering also buying Nexus 10. Why don't you want my money? :-(
 
Google, I have always thought you had your shit together......until today. What a poor excuse for a launch of a much anticipated device. Quad core,unlocked and running the latest Android Jelly Bean and it seems like the stock you had available to sell was barely enough to fill the back seat in a Mini Cooper. Man does this put a bad taste in my mouth. Do you realize how many die hard droid heads sat refreshing their browsers every second. I wouldn't be surprised if a few lost their f5 keys due to the whole mess. I hate Apple and their stale ass iOS, but damn when they release a phone they release a god damn phone! None of this "notify me" bullshit. Either you have it or you don't. End of rant.
 
I want one, I wish college wasn't so expensive so that I could buy one
 
well not in germany atm.!
 
+james waters you just have to keep refreshing and waiting for it to change from "Coming Soon" to "Add To Cart" and jump on it when it does.  I just got mine ordered in the last 20 minutes.
 
No nexus 4 or nexus 10 to the Netherlands at all!! Why :, (
 
In Spain was out of stock in less than 30 minutes as well. Surprisingly I could buy almost 2 hours later by sheer luck.
 
+John Richardson I got one already. Just had to rant for all the people who weren't so lucky. Shouldn't have to put life on hold to get this device. 
 
You dare be "proud" of this thing you called "launch"??
You seem to be surprised by the sold out... Do you have walked around the Web this last weeks?? Dunno...somewhere like in Android/Nexus forum?? You would have seen our interest before...today...

This launch was a joke...
No communication from Google except "November 13th", no ETA... And it seems it will be like that for the next release...planned for the coming weeks...
Google Play unable to support all the traffic... Who can have a serious server if you, Google, cannot (or don't want i would say)...?

I really don't like the Apple's "sold out strategy" but...The last iPhone5 was available about 2 or 3 days before sold out... Remind me about Nexus 4?? 15/30 minutes?? You really are kidding us... How many devices can be sold in 15 minutes?

Just see how many people succeed in ordering Nexus4 in this thread...

 
I was settled to get a Nexus 10 with 32GB when I realized the premium of going from 16 to 32GB in relation to Nexus 7:
Nexus 7:  +$50
Nexus 10: +$100
Is Google kidding us?

Seriously, what are we supposed to make of that? For God's sake, just a double capacity IC, maybe the same part in both devices!

As far as I know, there's no other differences, storage size aside.
 
To people who tell you to keep refreshing, stop being ridiculous.
 
Bought TWO N4 ! But man it was like fighting dragons!
 
what is everyone worried about?  you know they will announce a new phone in a month or 2...
 
I don't think he believes that it works to refresh (I'm happy to say that it did for me - I even got the email saying it's supposed to ship on the 17th).  ;)
 
Why google did that , did they think that their product is not that popular and they didnt put enough in stock ... really ? Everyone was waiting for it today 
 
Hi! I want to know! When you'll be bringing Google Play Music to Mexico? Thnks! :) 
 
Waiting for the Nexus 4 arriving to Sweden, it's delayed i've been told...
 
Honestly +Nexus, how many devices did you actually make available in Canada? I had one in my shopping cart at 11:38am, which magically disappeared and was apparently sold out after that point. I have to reiterate what everyone else has said here, the Nexus 4 was sold out well before noon and never became available again. I'd like to know exactly how many phones you sold here (Canada) on launch day. 100? 200? Come on. This same nonsense happened with the Nexus 7 launch. I had a million issues with the play store, waited weeks longer than any other country to receive my tablet and then had to fight with you for 6 weeks to get a refund. Truly horrible experience again. 
 
Thanks for dropping the support on Android 4.2 for Nexus S :-(
 
Instead of complaining, let's think of how we can fix this so it doesn't happen again. If you can't possibly meet the expected demand for your product, engineer a system that gives everyone who wants to buy it on launch date a fair chance of getting it on launch day. Take a page out Phish's book: they ran into these same problems selling concert tickets, so they devised a lottery system where you put in a request for what you want at any point over a couple weeks prior to release, then on release day people who have winning lottery numbers are informed that they got the product, while people who have losing lottery numbers are informed of a second release date when the product will be available to the public. This way you sell the same number of products on launch day as you would have anyway, without the server issues and dissatisfied customers.

This is the kind of thing that Google could really excel at with all of the algorithm geniuses working there, but they just completely overlook it.
 
Liars . Never got any type of notification to my email
 
Did anyone in Canada get one? Been refreshing every 5 seconds since 8 am PST & all I've seen is coming soon!
 
I managed to by my N4 in US after 20 minutes pressing refresh on google play. Sometimes I got add to cart, but cart was empty. But I got mine. Waiting for arrive now. I will update my N7 ASAP...
 
+James Mart I know of one guy, +Andrew Cheong , who said his order was pending. I had one in my shopping cart briefly around 11:40 EST, which disappeared magically and never returned.
Ty Reid
 
Waiting : ) what I do best!
 
So the 4 stand for stock per country out state?
 
+James Mart I think something funny is going on here like with the Nexus 7 launch. I pre-ordered mine the day it was announced and had to wait like 3 weeks extra to receive it because the rumour is they had diverted the shipments to satisfy the American demand. I would bet that something like that has occurred here and basically no devices were available in Canada. That's why I want them to explicitly state how many were available here to begin with.
 
I managed to get a both the 16 gig and the 8 gig in my cart at least a dozen times but kept getting the same error you all did. I even got the pop up and thought it go through but to no avail.

Thanks for waiting 45 minutes of my life Google.
 
Disappointed by how this was handled. Running out of stock is understandable but what surprised me the most was the way the play shop and wallet couldn't cope with demand. Aren't Google experts in this field?
 
Managed to get the 16GB Nexus 4 into my shopping cart about 9 times only to receive an error message every single time I clicked "Checkout," then the contents of my shopping cart would mysteriously disappear. I'm glad there is so much interest in a Nexus phone, but this was pretty frustrating. Afraid I'm going to have to wait weeks to get one.
 
I'm glad I put in my email for notification since that did absolutely nothing.  I've been extremely excited about this phone, and have been planning on buying it since before it was officially announced.  Really making me second guess google's customer service already.
 
wow, people its just a phone.  So you didn't get one today because demand was so high.  Be patient and you'll get one.  Its like crying over not getting the deal on black friday.
 
PFFFT that's all I can say. Same deal with my nexus 7 I guess wait weeks again then. 
 
Please do not say AROUND THE WORLD when I can't purchase them in my country.
Thank you.
 
+Steven Telepchak sitting around clicking refresh is VERY ridiculous way to buy something.  A company that can do billions of searches returned in fractions of seconds requires me to sit around and click refresh to order a product.  It is almost as ridiculous as sitting on the street infront of a store for possibly many days for a phone.
 
I am also very disappointed that this was out of stock so quickly, clearly Google and their servers were not prepared to handle the Launching of 3 Nexus devices. In fact they weren't even prepared in the case that this would have been just the release of the Nexus 4 alone.. 
 
After 30 minutes no more possibility to order the new N4 . I have the N1 and I was waiting for a while to have a real good new google phone...he's here but impossible to have it.... :-(...so sad...
 
+Cheolho Minale i am not upset because i did not get one i an upset because i added it 4 times to my cart, to get nothing but errors and baloney. more frustration than anything else.
 
Its like USSR; lots of demand but no supply.
You cannot do anything about it.
 
I just can't believe I had it in my cart several times, after paying, the order said it was processing and then did nothing.. just stalled. 
 
This made my decision easy. Just ordered the HTC one x+ at least I will get that tomorrow. I thought after the Nexus 7 mess it would be better this time. Big fail.
 
The problem is: we're going to be entitled to the same treatment for the next batches... Every time a new batch becomes available will be like playing hit or miss... Why doesn't Google give us the possibility to place orders?

If I don't manage to order my Nexus 4 by the end of the month I'm gonna pass...
 
This wasn't a launch. This was a fucking joke.

1) not saying exactly what time orders would be taken.
2) Sending out notification emails an hour after you open for orders.
3) Not allowing pre orders
4) Server errors
5) Completely inept basket causing items to randomly disappear from it and then having to go through the entire process again and again.
6) CLEARLY having more stock in other regions (American orders seemingly went on for a good hour rather than the 20 or so minutes us Brits had.)
7) The only current way to buy a Nexus 4 is to go to a shop or buy one through a third party retailer/on contract and pay several hundred pounds more than the Play Store.

I believe I actually had Google Wallet attempt to process my order 4 times before you ran out of stock this morning...

You can't fuck up pre orders the one time, decide not to do pre orders this time and then completely under estimate how much stock you'll need when you launch your device.

Asus have recently been quoted to be selling over a million Nexus 7's every. single. month. Is that not some kind of indication?

I feel completely rubbed up the wrong way here and I'm a huge, huge fan of the Nexus program.
 
I agree, guys, I'm not sure why Google has such a hard time with this stuff.
 
ähm, I got the available- notification at 09:39 AM... in Germany it already was sold 09:15 AM :( hope you'll offer a nexus for everyone of us. I am feared that tpdays scenario will happen again :/ :/
 
+Google even let people purchase multiples of the same device, so several people bought 5 #Nexus4  devices, while people who have been waiting all night like me were able to get none. For some reason they thought it'd also be a laugh to sell 30 minutes before CONFIRMED sale times. Whoever handled this deserves a pay cut or some serious disciplinary action. You don't understand how you have sullied your name. 
 
If they could have just created pre-orders they could have anticipated demand, weeks in advance and have shipments sent out in a timely manner without having servers crash on launch. 
Allowing people to order multiple devices is also a mistake especially when about maybe 10% actually managed to get through the the order screen. 
Tom Hunt
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I am actually super shitty with this 'release'.
I'm sick of apple. But you have to hand it to them with releases. They change shipping dates rather than when sold out of initial batch, put up a 'coming soon' sign.
 
Google, you are an internet company, I don't understand how someone at the forfront of the internet can have such a complete screw up.
I went online in Australia at midnight for the launch as it said on our website "Available on the 13th November". But when I went on, nothing. So I figured it was a USA thing. Only to find out that at 12pm in Australia it went on sale. WTF??? Its the middle of the day. Not the start or not anywhere near EST in America.
So 'if' we were able to get one, we would have to sit on the page all day hitting refresh. Like i've got nothing better to do with my time.
Secondly, did you only release 100 or 150 units to Australia. They sold out in under 20 minutes.
 
How about having a place where, like apple (who I can't stand anymore, hence why the Nexus move) have an option where you can still buy the product, yet the shipping date moves back and a least we know that we are in line for the item. Unlike the system which one can only assume you are going to do again, is release another 100 or so units per country and do it at some complete random time of the day an sell out again in 20 - 30 minutes.
 
Get your s@#t in order Google. You want to take on the market place with your products, then start acting like you really mean it.
M Mosel
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If Google would have had a pre-order system in place, then they could: 1. Make phones available in the order that people purchased them. 2. Have a better idea of the actual demand.
 
Ordered mine from my Nexus AS this morning at 9:36, Arizona time. I guess i got lucky!
 
I'm looking forward to see how many devices were sold in 20 minutes. I think people will realize this release is far from being a failure soon enough....
 
Seriously they didn't have many devices in stock thats for sure,.. they didn't at all anticipate or prepare for this launch
 
Well, I got one after trying for 5 min.  Google could have done a better job for sure, but i'd be interested in what their web traffic was like today in the Play Store, and total number sold.

And to those who say the Touchpad sale wasn't as bad as this... You have some bad memories.  For weeks after the initial sale started, every time a site would get a little stock, that website would be mobbed by people trying to get one, and crash.  Weeks.

Google could have handled this better for sure, but it really wasn't that bad.  Calm down, even if you didn't get an order in today, you'll be able to get one in your hands in a couple weeks or less. Not the end of the world.
 
Well, that was a complete flaming disaster. Congratulations to those who camped the launch page and managed to snag multiple devices -- I'm seeing them on ebay for $500 and up. I got to watch the site crash repeatedly for half an hour until my Nexus 4 evaporated from my shopping basket. Unfortunately I have better things to do than spend the next three months hitting F5 in case Google deigns to release some more for another 20-minute sell-out. Screw you Google, I'm not playing your games any more. Off to get a phone from someone else. Anyone else.
 
Any idea when the 4.2 OTA update for N7 will hit the eastern US?
 
+Dylan Falk-Hutchings same thing happened to me.  I had it in my cart several times.  I'm hardly upset knowing the demand.  Some people got it, some people didn't.  As someone that participated in many cybermonday events through the years.. this is nothing new and was more expected than actually getting the phone.
 
...and not available in Finland. Nice. Before I can get hands on one of these badboys, the next ice age will here.
 
google should sell it at 500 for the first wave and 300 at the following waves when they have more devices. This could ban the resellers.
 
you really want me to buy an iPhone don't you
 
IMO they could have sold so so so so many more Nexus 4 phones on Launch, think of the profit and numbers they could have declared.. but fell so so far short
 
Please, no spin from Google... putting it in my cart 3 times only to watch it evaporate each time was the most annoying bit.  And please, where did it not sell out?  Please reroute the shipment to Andorra back to the United States - both units.
 
the only thing im getting from these comments is that this device is way hotter than certain sites wanted to let on...and that some of us take massive issues with not getting to be first in line. #firstworldproblems #nexus4
 
whoah! not available in my country, sorry Google!;-)
 
Not cool, +Nexus. Not cool. I've been waiting for the N10 for months, just waiting to hand you my money. Finally get the checkout page and it's forced 2-day shipping, and charging tax with no presence in my state? The device came out to $40 more than I was expecting to pay. 
If I'm going to pay sales tax for something I bought online, I want it to go to my state. 
I'll wait and pick it up B&M when we get shipments. Would have loved to have been an early adopter/maven.
 
I wish I could have bought a Nexus4 today
 
+Nexus hey guys whatever you are doing, ship my nexus 4 now. Right now. I want my phone before I leave for vacation on Friday evening. :) can't wait. 
 
Not buying still pissed off about the fact that Nexus 7 price has dropped + new devices been added since I bought my Nexus 7. It's just 2 months old (device didn't sell earlier in Germany) and it's already outdated! I'll wait this time, as I also don't like the way it's designed!
 
Still better than getting ripped off by Apple.
 
Got one Nexus 4 about 1½ hours the initial craze, I did try like a madman though #nexus4  
 
As others have said, a hugely frustrating launch but some INDICATION of when we can expect to be able to order some more may well placate a lot of people at the moment.  Currently we have "a couple of weeks", which is vague and far from the answer we would expect or hope for a company trying to push a flagship device.
 
so last but not least.. when will you guys launch the next wave of this n4??? i'm trying my best not to curse at +Google 
 
I'm sure others have already said something like this, but I've bought a Nexus 4, a Nexus 7 and a Chromebook recently. All of those things combined cost less than one Apple laptop and cover all my needs. <3 +Nexus and +Google Chrome 
 
out of stock in some countries?! hahaha good one. makes you sound like you did well rather than exhibit exactly how not to lunch a product. sold my sgs2 for the n4 lunch, I will know better next time.
 
I had the same problems as many seem to have.
Not sure why it's such a big deal to people though, you'll get one eventually.
 
When will the Nexus 4, 7 and 10 be available in South Africa?
 
I had one in my cart for mere moments!  Then it vanished.  A date for more would be good.
 
All who are pissed of after trying for 5 minutes and don't want to buy a Nexus device will never get their hands on the best mobile device. Haha happy whinging.
 
Just ordered 8gb N4 in the US... f5, f5, f5!
Kita Kita
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By the time you get more in stock, there will be something better. You suck at launches, your server that handled the CC processing sucked, and this entire thing has been a giant pain in the ass. Why did I even bother to sign up for email notification if you never even bothered to send them out?
 
I didn't get one, so that means no instant gratification. I'm betting I'll be able to get one within the next couple months, which is just as good. In the long run, having one phone or another for a couple months really isn't a big deal.
 
Any word on the Q, I really want one to hack on!
 
Great device.. I am seeing this for months. But not in my hands anyway...LOL
 
I am disappointed by LG & Google since Nexus 4 has not reached India yet. I eagerly wanted to buy one but still, there are no signs of the device being available. What is the problem #nexus  , please make them available is India, coz thr is a huge demand for Nexus.

Also, would request to provide SD Card support in Nexus. It will be an added advantage for Everyone. Waiting for your response, Nexus !!
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