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NewVoiceMedia
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Amaze your customers with our award-winning cloud customer contact platform
Amaze your customers with our award-winning cloud customer contact platform

157 followers
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NewVoiceMedia named Most Advanced Call Centre Solutions Provider in 2017 Technology Awards http://po.st/TechAward17
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Top CX tips for delivering a ‘Branded Customer Experience’ http://po.st/BrandedCX
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NewVoiceMedia recognised as one of Britain’s fastest growing tech firms by the Sunday Times! http://po.st/TechTrack17 #TechTrack100
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Social media has changed the rules of customer service. NewVoiceMedia's Tim Pickard explains how. http://ow.ly/hjl430f0A3H
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Contact centre technology research finds businesses are failing to keep up with customer expectations http://po.st/cctrtc
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The essential principles of customer service are timeless, but consumer expectations are not. Here are 10 trends changing customer expectations. http://ow.ly/2o1Y30eMQCX
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Benefit Management Solutions employs NewVoiceMedia to strengthen its voice of the customer initiative http://po.st/bms
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NewVoiceMedia's Tim Pickard explains how the right CRM technology can enhance your sales funnel. http://ow.ly/WfHi30eBadX
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By 2020, we predict that call centres will be run by marketing. Why? It could be the only way to effectively serve the digitally connected customer
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