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Neil Foley
Chartered Info Pro | Knowledge Manager | Stakeholder Consultation | Web Technologies | Database Mgt | Editor | Blogger | Speaker | Competitive Intelligence
Chartered Info Pro | Knowledge Manager | Stakeholder Consultation | Web Technologies | Database Mgt | Editor | Blogger | Speaker | Competitive Intelligence


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Knowledge Managers are often responsible for writing knowledge base articles for publication on organisational intranets for use by colleagues. In this respect, Knowledge Managers are quite comparable with journalists. In this post, I will be looking in detail at the common ground between journalists and information professionals. As you'll read, that common ground is really quite striking.
In the Know
In the Know

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In a past blog post, I looked at reasonable factors to take into account when implementing a #KnowledgeManagement project. In the video below, I have reprised the same points I made earlier but in a very concise format:

I’m sure you’ve heard of the expression Hedge your Bets; in other words, spread your risk. In the context of researching on the web that could be interpreted as using more than one search engine. Of course, use Google. However, there are other search engines out there and as no one search engine can cover the entire web, you will find that, although there may well be common ground between different engines, equally, you are likely to have different results using different sources. #charity

Over the course of recent years, in the light of experience, KM practitioners have, generally speaking, come to a consensus on what might be considered to be reasonable factors to take into account when implementing a KM project.

And it never hurts to have a reminder of fundamentals.

Today, this post is a digression from the normal discussion of Knowledge Management and Competitive Intelligence, to tell you about a film project that I worked on last summer with Southport MovieMakers. However, what I’ll be writing about is not entirely unrelated to discovering information.

The film in question, The Rise, Fall - and Rise? of Lord Street, Southport, examines the changing fortunes of Southport. The film reflects upon the halcyon days of the past and looks at the present state of the town, focusing particularly on the famous thoroughfare of Lord Street. The film includes #interviews with a range of individuals, businesses, charities and politicians. The Rise? referred to in the title reflects the positive signs of growth, in part overseen by Southport BID, together with the efforts of volunteer groups in the town.

I am pleased to note that on 14 March the International Society for Knowledge Organization will be holding its AGM followed by a discussion on the future of roles, skills and training in the Knowledge sector.

Events of this type, including the networking opportunities, always seem to inspire me and I come away with new ideas; and ready to act upon those ideas.

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In last month’s edition of CILIP Update, David Gurteen was enthusing about the subject of conversation in his article, The transformative power of conversation. I use the term enthusing advisedly, as in this day and age, it is so easy to assume, particularly in the context of knowledge management, that information should come via the ICT route. How inspiring it was to read a considered article on that fundamental means of human communication, the conversation.

At the CILIP Conference 2015, I will be attending a talk entitled Making the right connections – engaging stakeholders, building and maintaining relationships that deliver clear benefits presented by Denise Carter.

In anticipation of attending this talk, it has prompted me to reflect on Denise’s reference (in the presentation abstract) to ensuring that you “engage on a one-to-one basis with each individual”. One key way of doing this is to interview individuals.

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Mindmap of my information-related skills.
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