Penske had my car on 3 different occasions, totaling about 10 days and never did fix the problem. They gave me the car back in the same, if not worse, condition as it was when i brought it in, said “they could not fix it”, and charged me $470. I pleaded with them and finally got them to send me a refund check. So i took it to Hare service, they identified the issue in 1 day, fixed it rather quickly, and also got me a 50% refund from GM!!!!
Public - a year ago