In short +Natalie Villalobos
as you asked for it :)
- engagement is excellent here.
There is more response on G+ than on any forum I have ever seen. Be aware that I said forum instead of social network.
G+ is worlds largest forum in my view and a place where strangers discuss, get befriended, switch subjects and participate in other groups they feel comfortable with, etc.
Most of the negatives compared to FB are irrelevant if you look at G+ from this POV. I won´t expand on it but it colors my view.As the world largest forum there are a few things which could be improved:
- have different views on a ´thread´
Currently you can see all comments or the last. With thread like this one I would like to have options like: Show all comments from my circles, my Extended circles or this specific circle. I would also be able to set a quick read view by selecting show me all comments with x number of ´1´s.
- the notification system is key to engagement
as it´s thé way to have asynchronous discussions, I post at time x and reader y responds three days later. Thanks to the little red luring square I get drawn to it.
However I have a limited number of people following me and even I wake up to 20+ notifications. If I go through all of them I have to go the show all screen.
I would prefer a clear distinction between a +1 or a share notification, a mention and a comment. I would like to be able to see my ´active topics´ at a glance.
I think most of the people with large followings have huge trouble following up on notifications only. It´s now a push system, make it a pull system as well by enabling me to view activity based on my criteria.
It will stimulate writers to get back to a discussion.
-as G+ is asynchronous by nature (well except hangouts) make timed posts possible.
You can make a brilliant observation but at 8.00 AM European time, the US sleeps, Europe won´t post until much later and only Asia is fully awake.
Let me time them if I have five good ideas at 8.00AM but don´t want to flood the stream. You know my issue with the US centric character of G+ and the self reinforcement this introduces.
I won´t expand yet again on it as https://plus.google.com/u/2/112352920206354603958/posts/Ta74ZzFWvdz
summarizes it.more visible moderators
on this social network. Not to moderate but to be helpful where possible and a listening ear in case of complaints.Be a bridge between users and management
and actively go after the people who have issues like the large censorship discussion. I have discussed that as well as you´re aware and my thoughts can be found in this quick link https://plus.google.com/u/2/s/inurl%3A112352920206354603958%20AND%20censorshipMaxJust show you and your colleagues are listening by acknowledging people´s positive feedback.
And lastly: get a companion to yourself :) Just clone yourself and make sure we have 24/7 a moderator from Asia and from Europe.
Suddenly it becomes a day job while f.i. Europeans like me can still interact with a moderator during normal hours. The huge extra advantage is support for more viewpoints than only the American which would enhance the way Google looks at G+
Just a few suggestions about posting and engagement. I have many more but I promised a short post :)edit: have turned this into a post of itself so people can contribute
on posting and engaging improvements. Just add your comment there and I will try to get it all in one summary post for +Natalie Villalobos https://plus.google.com/u/2/112352920206354603958/posts/Qbbe5b2aqTS