Attention Agents: We have been experiencing recent intermittent outages. We are working through this issue and hope to have it resolved soon. If you receive a Scan Failed message in your Scanner, please wait and try again later. We will not be responding individually to Scan Failed reports through the Help Center unless there is a problem with your specific account and we need additional information.

Thank you for your patience, and your continued support identifying these outages, we appreciate your help.
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