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NIA Ops
45,491 followers -
The world around you is not what it seems.
The world around you is not what it seems.

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Agents,

We appreciate your understanding during the recent OPR changes that resulted in a scoring issue. The problem has been fixed and the OPR checkpoints for June 16-18th have been revised. For the record, the revised scores are as follows:

Checkpoint-2018.06.18 134308 129203
Checkpoint-2018.06.17 123751 110731
Checkpoint-2018.06.16 99186 86574

Thanks,
Nia Ops
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Public
Agents,

We have heard your concerns about Help Center tickets being auto-closed and we wanted to clarify our process. In the past, it was possible that certain categories of tickets would be closed without a response. Currently, our process is to review and respond to all tickets submitted via the Help Center*. Due to system limitations, reports for inappropriate gameplay may receive a separate email once the report is reviewed. If your ticket is closed, you should have received an email with the subject ‘Thanks for contacting Ingress’ confirming the ticket has been reviewed.

It is important to note that when an account is reported to us, not all outcomes may result in an account being banned. Based on our policy, we may warn a person, place restrictions on their account, or take other appropriate actions.

For privacy reasons, we cannot share specific details about our internal processes but rest assured we do read and review all appeals that are submitted. We will remain unable to publicly address specific cases.

The following information is all you need to share while reporting a player:
- Abuser Agent name
- Date/Time of the event (including timezone)
- Name of the Portal affected
- Location of the Portal/Intel Map link

Any additional details mentioned in the ticket may not impact the investigation. Please note that duplicate tickets or mass-reporting only delay our response time on all tickets.

If you have any general questions or concerns, please feel free to let us know in the comments below and we will try to answer them the best we can.




*With the exception of Ban Appeals. Ban appeals may be closed without further response if the petitioner has already received a reply from us and we have no new information to provide.
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Public
Agents, dropped items will disappear faster than normal this weekend due to the #DarkXMCure Shard Operation in Fukuoka.
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Public
Agents,

As our Ingress events draw near, the process and policy of selecting points of contact (POC) to assist Niantic has recently been revisited. Going forward, we will be reviewing POC nominations and reserve the right to refuse anyone for any reason. TOS violations will result in 12 month (Anomaly) and 6 month (other Ingress events) exclusion from being eligible for POC duties from the date NIA OPS took action against the Agent.

In addition, the members of our Vanguard program will be assisting Niantic in collecting the nomination information from the various communities and forwarding it on to be evaluated by NIA OPS. The current list of Vanguards are:

ENL: BlueThug
ENL: Claudija
ENL: DocApe
ENL: Fenyok
ENL: Hirotakes
ENL: Jencyberchic
ENL: LuDGeRBriNk
ENL: Mm207a
ENL: pinesinger
ENL: Renegades
ENL: Vadarf
ENL: Webwires

RES: AKITAINU
RES: Azhreia
RES: BeetlePie
RES: chibri
RES: DIEdoll
RES: enunez
RES: foxsway
RES: Hellbl4zer
RES: MandoMerc
RES: TA1TOT
RES: VanJeffery
RES: Vorticity
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This community is not for the submission of new Portals. Any new Portal submission posts will be removed.

The goal of this community is to enable Ingress players to provide additional context or evidence to overturn an Edit/Invalid Portal. Use this community to appeal a decision for:

- An invalid Portal
- A Portal edit

Please use the submission template at the end of this post for your appeal. Any posts not in this format will be removed. Any posts containing more than one portal appeal will be removed. Please submit one appeal per post.

We evaluate all Portal Appeal candidates against our Portal Criteria found here - https://support.ingress.com/hc/articles/207343987. We will update the thread with our final decision after careful review of all information provided in the appeal post.


====== APPEAL TEMPLATE =======
Appeal Category: <Rejected Edit, Rejected Takedown, Portal Removed>
Portal Title:
City, Region and Country:
Lat/Long:
Ingress Intel Link:
Reason/comments: Attach photos of the Portal, maps, or other information to support your appeal, including a screenshot of the rejection email received.

An update on OPR submissions

Agents,

Since OPR’s Portal Submissions were re-opened, we have been energized by the new and interesting Portals being discovered and shared for analysis by the OPR community.

Please be aware that some OPR submissions, especially those in areas with high concentrations of existing Portals, may take longer to process. We will, in some cases, be performing additional analysis on these Candidate Portals to help ensure high Portal quality. In the meantime, you may not receive updates on your Portal submission. Be assured that each submission will be processed, though not always in the order in which it was received.

We encourage you to explore new Portals in areas further afield, where the Portal Network remains ripe for development.

NIA Ops

Please read the new FAQ available on the OPR Website.

https://opr.ingress.com/faq

OPERATION PORTAL RECON
MEMORANDUM: CANDIDATE ACTION GUIDE
___________________________________________________________________________

***UNCLASSIFIED***
***FOR IMMEDIATE DISTRIBUTION***

This document discusses various candidate types for agents participating in Operation Portal Recon.

NOTE: When the general policy is Accept, then please rate using 2 to 5 stars using the guidelines outlined in the training/help. See the help section Ratings Scale on the OPR site for more detail.
NOTE: When the general policy is Reject then please rate 1 star unless there is an exception in the policy detail.


***BEGIN***

Candidate: Antique/Rustic Farm Equipment
Policy: Reject
Suggested Vote: ★
REJECT if on private residential property or a farm. ACCEPT if on display in a public park or museum and is visually unique or historic.

___________________________________________________________________________

Candidate: Apartment/Development Sign
Policy: Reject
Suggested Vote: ★
REJECT unless they are historic or have some significance.

___________________________________________________________________________

Candidate: Cairn (Stacked Stone Monument)
Policy: Accept
Suggested Vote: ★★★★
ACCEPT if significant in size and unique and meets other criteria in terms of being publicly accessible and safe to access. Falls under the criteria of adventurous tourist attractions.

___________________________________________________________________________

Candidate: Cemetery
Policy: Reject
Suggested Vote: ★
REJECT unless the cemetery is historical or has special significance in the community (see guidelines for gravestones/markers).

___________________________________________________________________________

Candidate: City/Street Sign
Policy: Reject
Suggested Vote: ★
REJECT regular street signs/city signs that have no historical significance

___________________________________________________________________________

Candidate: Exercise Equipment
Policy: Accept
Suggested Vote: ★★★
ACCEPT if the candidate is in a park or community gathering place; falls under the criteria of public spaces that encourage walk and exercise. If there are multiple pieces of exercise equipment, ACCEPT one submission for the whole group and not for each individual piece of equipment.

___________________________________________________________________________

Candidate: Fire Department
Policy: Reject
Suggested Vote: ★
REJECT unless the candidate is a memorial/museum that does not obstruct the path of the emergency vehicles. ACCEPT candidates in low density areas if it does not obstruct the path of the emergency vehicles.

___________________________________________________________________________

Candidate: Fire Lookout Tower
Policy: Accept
Suggested Vote: ★★★★
ACCEPT if open to the public. Falls under the criteria of adventurous tourist attractions. REJECT lookout towers being used as private residences.

___________________________________________________________________________

Candidate: Fountain
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT if it has pedestrian access, i.e. agents can walk up to it. REJECT spouts in the middle of the lake with no access.

___________________________________________________________________________

Candidate: Gazebo
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT if the candidate is in a park or community gathering place; falls under the criteria of public spaces that encourage walk and exercise.

___________________________________________________________________________

Candidate: Golf Course
Policy: Reject
Suggested Vote: ★
REJECT hole markers and other locations ON THE COURSE. ACCEPT if in areas where agents can sit and socialize (like cafes or club areas).

___________________________________________________________________________

Candidate: Gravestone
Policy: Reject
Suggested Vote: ★
REJECT unless the gravestone belongs to a famous/historic person or notable member of the local community and is more than 50 years old and community norms for use of the cemetery are open to historic visits and other uses.

___________________________________________________________________________

Candidate: Highway Rest Area
Policy: Reject
Suggested Vote: ★
REJECT unless the rest stop has any significance like being a popular tourist spot or a historic location. ACCEPT in low density areas if it has character or amenities.

___________________________________________________________________________

Candidate: Historic Home
Policy: Reject
Suggested Vote: ★
REJECT unless the home is not a private residence and is open to the public.

___________________________________________________________________________

Candidate: Hospital
Policy: Reject
Suggested Vote: ★
REJECT if the candidate is on or inside the hospital building or is in any location where it could obstruct emergency services and access to the building. ACCEPT candidates in hospital gardens if they are not in the path of emergency vehicles.

___________________________________________________________________________

Candidate: Hotel/Inn
Policy: Reject
Suggested Vote: ★
REJECT unless the hotel/inn is historical, has an interesting story or is a unique local business.

___________________________________________________________________________

Candidate: Mass Produced Corporate Art
Policy: Reject
Suggested Vote: ★
REJECT unless the candidate has some significance such as being the first or having an interesting story behind it.

___________________________________________________________________________

Candidate: Memorial Bench
Policy: Reject
Suggested Vote: ★
REJECT unless for a notable member of the community or in a low density area.

___________________________________________________________________________

Candidate: Memorial/Dedication Plaque
Policy: Reject
Suggested Vote: ★
REJECT unless for a notable member of the community.

___________________________________________________________________________

Candidate: Mountain Top Marker
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT permanently attached logbooks, structures, or signs.

___________________________________________________________________________

Candidate: Playground
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT if the candidate is in a park or community gathering place; falls under the criteria of public spaces that encourage walk and exercise.

___________________________________________________________________________

Candidate: Post Office
Policy: Accept
Suggested Vote: ★★★★
ACCEPT. Connects and unites people around the world.

___________________________________________________________________________

Candidate: Ruin
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT. Falls under the criteria of tourist spots that showcase local flavor and culture and that make your city/neighborhood unique provided that the site is open and accessible to the public or can be accessed from an open sidewalk or viewing area.

___________________________________________________________________________

Candidate: RV/Mobile Park
Policy: Reject
Suggested Vote: ★
REJECT unless it is historical, a community gathering spot, has an interesting story or is a unique local business.

___________________________________________________________________________


Candidate: Survey Marker
Policy: Accept
Suggested Vote: ★★★★
ACCEPT if on a trail or helps you explore the location. Falls under the criteria of off-the-beaten-path tourist attractions.

___________________________________________________________________________

Candidate: Trail Marker
Policy: Accept
Suggested Vote: ★★★★★
ACCEPT. Falls under the criteria of adventurous tourist attractions and encourages walk and exercise.

___________________________________________________________________________

Candidate: Water Tower
Policy: Accept
Suggested Vote: ★★★★
ACCEPT if accessible without entering a restricted area, is uniquely decorated, or are otherwise a notable monument.

Agents that have failed the OPR training more than 30 days ago may now access OPR to retake the test one time. Please study the training material again and carefully consider your answers.

Agents,
We have reset test results for users that have joined Operation Portal Recon (OPR) since January 23, 2017. If you joined after this date and did not pass the test you may now study for and retake a new test to try and pass a second time. Best of luck.
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