- 60 DegreesSocial Media Specialist, 2014 - present60 Degrees is a brand new breed of creative agency. We were born and raised in the city of Doha and are intrinsically connected to it. We live and breathe the urban lifestyle. We thrive on Urban creativity. I am responsible for: ● Content Management & Planning for all Social Media clients ● Management of Social Media platforms ● Conceptualization and implementation of advertising campaigns for digital media ● Industry wide reporting
- Amadeus IT GroupMarketing Executive, 2014 - 2014Amadeus IT Group is the leading provider of advanced technology solutions for the global travel industry. Amadeus Qatar is a joint venture company between Amadeus IT Group, Madrid and Qatar Airways, Doha, where it is a Commercial Organization (ACO) serving the travel Industry in Qatar. ● As the brand champion for the ACO, implemented the new brand guidelines and ensured complete brand compliance within the organization. ● Doubled Facebook fan base within 3 months. ● Improved online visibility of the company through existing (Facebook and Twitter) and new social media platforms (YouTube and Google+). ● Coordinated multiple events targeting travel agents in Qatar (Amadeus Awards Night, The Amadeus Advantage, etc).
- CrescentratingSocial Media Manager, 2012 - 2014Crescentrating is the world’s leading authority on Halal Friendly Travel & Tourism market offering products and services designed to help the industry accommodate the needs of Halal conscious travellers. ● Managed a dynamic team of content and social media executives and content for all social media platforms. ● Formulated and implemented strategies to increase online presence of the brand by 75% within 1 year. ● Handled all administrative, financial and HR related activities of the local office. As the Social Media Manager at Socializer360, I managed the social media activities of multiple clients, increased their online presence and implemented strategies to increase sales.
- Media Defined IncCustomer Support Specialist/Marketing Coordinator, 2010 - 2012Media Defined (Pvt) Ltd is the branch office of Media Defined Inc., a US based Learning Management System provider, offering a unique LMS solution to its global customers and providing a dynamic and continuously evolving product to them. ● Recognized by major clients as a very supportive and effective person on the job. ● Provided Tier 1 support to customers who use the system via the Kayako Support Tool. ● Managed and constantly updated the support knowledgebase. ● Developed documents required by both management and customers, to ensure effective product usage and management. ● Having thoroughly understood the LMS system, conducted training for new employees. ● Some clients I worked with: DELL / Honeywell / Plantronics / Silverpop / McAfee
- Techno Field SolutionsKey Account Manager, 2008 - 2010Techno Field Solutions was a telecommunication engineering contracting company providing labor and equipment support for telecommunications companies in the country. ● Managed all contractual activities with external companies. ● Managed all administrative and financial functions of the company. ● Carried out technical functions when required.
- Amana Takaful PLCLife Insurance Sales Agent, 2006 - 2008Amana Takaful is an insurance company involved in providing General insurance and Life insurance to customers. ● Identified and met with potential life insurance customers. ● Achieved monthly sales targets and contributed to over achieving the team annual target.
- Sri Lanka Institute of MarketingPost Graduate Diploma in Marketing, 2007 - 2012A comprehensive Marketing Diploma giving students the opportunity to learn and apply theoretical marketing concepts to their day to day business situations.
- Sri Lanka Institute of MarketingPreliminary Certificate in Marketing, 2007 - 2007Preliminary Certificate in Marketing (PCM) is a beginner level marketing course intended to provide budding marketers with a basic marketing qualification.
- Lyceum International SchoolSchool, 1994 - 2006Studies in the Bio Science stream
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