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Mountain Creek Harley-Davidson
Harley-Davidson Dealer
Today 9AM–6PM
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#37 I-75 Exit 333 Dalton Factory Stores, 1001 Market St Dalton, GA 30720
#37 I-75 Exit 333, 1001 Market StreetUSGeorgiaDalton30720
Harley-Davidson Dealer, Motorcycle Repair Shop
Harley-Davidson Dealer
Motorcycle Repair Shop
Clothing Store
Motorcycle Parts Store
Today 9AM–6PM
Saturday 9AM–6PMSunday 12–5PMMonday ClosedTuesday 9AM–7PMWednesday 9AM–7PMThursday 9AM–7PMFriday 9AM–7PM
Dalton, Georgia's only authorized Harley-Davidson Dealer!
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4.3
15 reviews
5 star
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4 star
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1 star
2 reviews
Chain selling the motorcycle brand's signature apparel & more. Some branches carry bikes & parts.- Google
"YES we bought one .2012 Ultra classic we love it so much."
"He even told us things about the harleys that really blew our minds."
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HaitianboyP P's profile photo
HaitianboyP P
in the last week
Terrible terrible terrible I've been in the market for a Harley. While traveling, I thought I would stop in and look at the road glides. If the trade and price were right, I was ready to buy. Sadly they have no interest in selling bikes, or maybe just not to me. I looked around the used bike tent for a while no one says a word to me. I then walk in the store as I walk in I hold the door open for a couple. When they walk in, they are greeted by a lady who says her name is Tucker. Walking in right after them no one says anything to me. I then proceeded to look at some more bikes. Finally realized no one has come over to see what I wanted or even said good afternoon. Noticing this, I decided to leave, 3 ladies sitting behind the desk and no one says a word as I walk out. I can't help but think I was treated this way because I'm African American. I've heard of issues before but I didn't believe it. Now I know for my self. I think I'll buy a Goldwing.
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Response from the owner - in the last week
Hello Haitanboy P P, Thank you for taking your time to let us know the serious problem that you encountered with Mountain Creek Harley-Davidson. This out of the norm for our employees and for the Mountain Creek Harley-Davidson experience. We believe that every guest deserves the highest quality of service and this is without-a-doubt beyond unacceptable. We will remedy this situation and we hope that you will give us another chance. Please don't let this experience deter you from the brand. We would like to speak to you about specifics of your encounter so we can address this with the staff. If you would, please call Tom Sarchet (the General Manager).
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Rebecca Kent-Hughes
4 months ago
Absolutely the friendliest staff. Great looking store with a lot of great deals and awesome motorcycles!
Response from the owner - 4 months ago
Thank you Rebecca!! It's always a pleasure to have such wonderful customers. Please come back and see us soon!!
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arnoldo melgar
7 months ago
Thank you to the sale associate Mr. grant, for selling me my motorcycle. And thank you everyone for helping me. At Mountaincreek Creek In Dalton Ga. Mr. Grant you are the best.
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JohnParrishIII
a year ago
Amazing Service Department. Some of the best service I have ever received in any industry. Marty was amazing and always went above and beyond to make sure everything was right.
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Joe Reece
2 months ago
I came in during a trip to Daytona Beach with a noise and replaced rear wheel bearing added a new tire and fixed an oil leak. Forgot my luggage and a wonderful person named Cindy was coming to daytona and brought them with her. Can't say enough good things about this place. Mike Howard the Service manager was very knowledgeable as was Dan the mechanic who worked on my bike. Thanks again everyone.
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Tray B
11 months ago
I hate to say we did not receive Professional Customer Service @ this Harley dealership. My fiance and I pulled up 2 store associates outside were talking with a client however they did look up and did not speak. We walked inside, the ladies at the desk spoke and one other sales asscoiate. My fiance was interested in a particular bike and was looking it over, after about 15 minutes of being in the Dealership no one acknowleded us or even offered to get someone to help us he walked left and I called for the Sales Manager and told him of my concern and that we were already approved.He offeRed to assist and apologized. However I could not spend my money there and went to Bumpus Harley in Tenn. Where we purchased a Harley Ultra Limited. Custyomer Service was great
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William Lamberson
10 months ago
GREAT CUSTOMER SERVICE and I have been to a lot of harley stores my sales man Pete Korrie and the finance team were great would recommend this store to everyone
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Jeff Adams
3 years ago
it may seem strange having a review from an Australian who has never visited the USA before, but i have purchased a bike online and am having some work done by mountain creek harley. all of this has been arranged by email, and i can tell you i have never had such good service, help, and advice in my life as the shop has offered me.these guys have gone way above what i expected and i cant speak highly enough of them. i am not the type to throw praise about when it is undeserved. i seriously dont think you will find a better and more helpful shop anywhere on the planet. they have been so good to me its only fair i make an effort to spread the good word.
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