Response from the owner - in the last week
Hello Haitanboy P P,
Thank you for taking your time to let us know the serious problem that you encountered with Mountain Creek Harley-Davidson. This out of the norm for our employees and for the Mountain Creek Harley-Davidson experience. We believe that every guest deserves the highest quality of service and this is without-a-doubt beyond unacceptable. We will remedy this situation and we hope that you will give us another chance. Please don't let this experience deter you from the brand.
We would like to speak to you about specifics of your encounter so we can address this with the staff. If you would, please call Tom Sarchet (the General Manager).