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Morgans New York
Luxury Hotel
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Morgans New York

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237 Madison Ave New York, NY 10016
237 Madison AvenueUSNew YorkNew York10016
(212) 686-0300morganshotelgroup.com
Luxury Hotel, Hotel
Luxury Hotel
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4-star hotel
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Review Summary
4.1
69 reviews
5 star
617 reviews
4 star
318 reviews
3 star
93 reviews
2 star
26 reviews
1 star
5 reviews
Stylish, contemporary hotel with a fitness center & a cocktail bar, plus free continental breakfast.- Google
"Generally I prefer a location in midtown above 42nd street."
"Very nice rooms and friendly service all around the hotel."
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James Danes's profile photo
James Danes
in the last week
Loved this hotel, staff are friendly and courteous. Lovely quiet and relaxing. Our room was spotless and comfortable. Breakfast was lovely and hotel is in a perfect location. Cant fault it. Will highly recommend to family and friends and will definitely stay here again.
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Charlie Fu
a month ago
The room is clean and nice and the location is convinient. Free breakfast is a plus, but the free wifi doesn't really work most of the time. And there's no fridge and coffee machine in the room.
Peter Darrell's profile photo
Peter Darrell
in the last week
Comfortable bed, but room was too warm and the elevator broke down
Gregory Carr-Allinson's profile photo
Gregory Carr-Allinson
5 months ago
Very nice rooms and friendly service all around the hotel. Enjoing my time at the morgans!
Andy Grotting's profile photo
Andy Grotting
in the last week
Hip, comfortable rooms. Helpful friendly staff. Great location.
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Ivan Garcia
4 months ago
Classy, laidback hotel with a really friendly staff. We booked a group block here for our wedding and ended up receiving a complimentary upgrade to a suite from them. We loved our room and heard nothing but good things about the hotel from our guests. The staff was a lovely mixture of competence and friendliness. I got the impression that the staff as a whole got along well with one another, which gave the whole place a really pleasant vibe. I also highly recommend their bar/lounge, especially if you enjoy cocktails in an easygoing setting. It's a large space with lots of comfy couches and a bar well stocked with a huge variety of whiskies and bourbons that specializes in making old fashioned. I had an old fashioned with bourbon, scottish spiced sweetener, and burlesque bitters and it was great! The bar is only open on weekdays though :(
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Bruce Morrison
6 months ago
Horrible experience from the beginning. I booked this hotel on the hotel tonight app hours before my arrival. When I arrived the front desk had no clue about my booking. They just kept saying "it's not in our system yet". They did have my confirmation number so they must have gotten an email from the app notifying them that I booked the room. The issue was their own management system. They tried to blame it on hotel tonight, saying "it's because you just booked it". That's false, I use the app all the time and the check in process instantaneous even when booked mins before arrival. The main problem here is how they handled it. I showed up to the hotel and paid before I got there, I don't want to hear anything that's not "here's your room key". After they had proof that I paid they should have given me access to my room and figured out there problem on their time not mine. Strike 2 was when they tried to do an authorization on my card for $100 for the mini bar. This was not disclosed at time of booking. And one employee said $100 the other said its supposed to be $200. Seems to me like it's at their discretion. I told them I'm not using their overpriced minibar and had to argue for 10 mins not to let them run my card. After I adamantly refused to pay the $100 they told me to let them hold my Drivers license (to prevent me from trying to take something with out paying) The staff here treated me like a criminal. They wouldn't give me access to my room even after it was evident that I paid for it and they tried to force me to allow them to hold $100 of my money when this was not disclosed at booking. The check in confusion should have never happened. Hotel Tonight provided them with the information immediately, they dropped the ball from there. I had to fight to get what I paid for and was embarrassed in front of who I came there with. That type of experience is and automatic 1 star In my book.
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Eric C
6 months ago
I love the lounge here. Build your own Old Fashions bar