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Morgans New York
Luxury Hotel
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Morgans New York

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Contact Information
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237 Madison Ave New York, NY 10016
237 Madison AvenueUSNew YorkNew York10016
(212) 686-0300morganshotelgroup.com
Luxury Hotel, Hotel
Conveniently located in midtown Manhattan, this boutique hotel is just steps to Grand Central Station, Macy's Herald Square, and The Morgan Library Museum.
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Have them in circles
47 people
RoomCritic's profile photo
Joseph Dent's profile photo
Genuine Media Audiovisual's profile photo
Gregg Rory Holland's profile photo
Apple Technologies, complete web solutions's profile photo
Best of Walking Toors's profile photo
Maik Bauer's profile photo
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4-star hotel
$199
Book at Hotwire.com
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Booking links sponsored. $262 incl taxes & fees
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Review Summary
4.1
51 reviews
5 star
742 reviews
4 star
449 reviews
3 star
111 reviews
2 star
37 reviews
1 star
8 reviews
Stylish, modern property with a fitness center & cocktail bar, plus free continental breakfast.- Google
"Staff helpful and good breakfast selection."
"Nice free breakfast included."
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Bruce Morrison's profile photo
Bruce Morrison
in the last week
Horrible experience from the beginning. I booked this hotel on the hotel tonight app hours before my arrival. When I arrived the front desk had no clue about my booking. They just kept saying "it's not in our system yet". They did have my confirmation number so they must have gotten an email from the app notifying them that I booked the room. The issue was their own management system. They tried to blame it on hotel tonight, saying "it's because you just booked it". That's false, I use the app all the time and the check in process instantaneous even when booked mins before arrival. The main problem here is how they handled it. I showed up to the hotel and paid before I got there, I don't want to hear anything that's not "here's your room key". After they had proof that I paid they should have given me access to my room and figured out there problem on their time not mine. Strike 2 was when they tried to do an authorization on my card for $100 for the mini bar. This was not disclosed at time of booking. And one employee said $100 the other said its supposed to be $200. Seems to me like it's at their discretion. I told them I'm not using their overpriced minibar and had to argue for 10 mins not to let them run my card. After I adamantly refused to pay the $100 they told me to let them hold my Drivers license (to prevent me from trying to take something with out paying) The staff here treated me like a criminal. They wouldn't give me access to my room even after it was evident that I paid for it and they tried to force me to allow them to hold $100 of my money when this was not disclosed at booking. The check in confusion should have never happened. Hotel Tonight provided them with the information immediately, they dropped the ball from there. I had to fight to get what I paid for and was embarrassed in front of who I came there with. That type of experience is and automatic 1 star In my book.
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Mark Derulo
2 months ago
If you're trying to find a really great deal on this amazing hotel I'd highly suggest booking it through the website HotelRaven. Com They have great deals for it on there! Such a perfect place don't have enough great things to say! Room is small but nice and has everything you need. Stay above floor 12 if facing the courtyard so you have a view! The location is great for exploring the city, easy to get to rockafeller/times square/green train line/grand central by foot. Only issue we had during stay was a noisy air con and booking our car to airport an hour later than asked. Would happily stay here again
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Antonio Rosati
2 months ago
The hotel is very nice as the personnel. The breakfast is amazing. Something good to be mentioned as well are the high quality shower gel and shampoo.
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Eric C
2 weeks ago
I love the lounge here. Build your own Old Fashions bar
Glenn Stewart's profile photo
Glenn Stewart
2 weeks ago
Renovation in 2013 leaves this place in a good state. Unfortunately I visited during renovation in June 2013. Location: This is my 4th visit to New York. Generally I prefer a location in midtown above 42nd street. The Morgans hotel however is located between 38th and 37th, so for me the location wasn’t ideal on paper. In practice though, it was a short walk from Grand Central station. Not ideal – but not terrible. Renovation note: My stay was in early June in the middle of renovations. Staff: In light of renovations, the staff should have found the working conditions difficult. I would be stressed if I were working in the same conditions. However, the staff were extremely professional and helpful. This was also true of their sister hotel in the Morgan’s chain – the Mondrian South Beach. With these two experiences, I will be certain to choose more Morgans chains from now on. Rooms: The hotel is very old and cramped (not too uncommon for New York). We were upgraded to a larger room on the floor being renovated for our first night. The staff were very quick to apologise for the location, and ensured were were upgraded to a higher floor suite for the following two nights as a form of apology for putting us our. The suite rooms are superb. They have a separate bedroom, living room and bathroom. A lot of space for unpacking. It’s worth the extra. There are only two suites per floor, with one facing the street and one facing the rear (no view). Avoid the 4th floor rear suite at all costs (the room we had the first night). I heard from one staff member that it’s referred to as the bat cave. Although it might be one way of getting a suite for the cost of a normal room. It’s a great room, but even if it’s bright outside you could mistaken it for being the middle of the night. Would I stay again: I’d like to review comments post renovation. If I could avoid the “bat cave” room, I’d possibly stay again. Although price depending, I would probably choose a hotel further north. Other notes: I must give many thanks to the staff in this wonderful hotel. They really went above and beyond which in light of renovation is an amazing feat. Other hotels should take note and follow the lead shown by the Morgans.
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Kelly Desousa Lent's profile photo
Kelly Desousa Lent
in the last week
Perfect location, suits are cozy and cute! Staff is amazing!!! I would stay there again for sure.
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Suzanne Polay
a month ago
The rooms are beautiful and the staff was great!! It was a great value and I'd definitely stay there again.
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Rod White
3 weeks ago
Older hotel, but excellent location! Nice free breakfast included.