I have never felt let down by Nexcess. We've been using them exclusively since 2008, and I definitely think of them as the "web developer's hosting company" -- they are our #1 go-to, and they definitely help us make sure that the websites we build are hosted in tip-top condition.
The support staff is 150% knowledgeable, helpful, friendly, and super-responsive to our needs, and believe me, we've had a sh*tload of various needs from e-mail, to security, to Drupal/databases/PHP/mySQL, to you-name-it over the last five years.
If you open a ticket with them they typically respond in under 15-20 minutes, and they respond with a *real* response, not with a canned ignorant response like you can expect at other "hosting companies" (cough cough Bluehost cough cough Yahoo).
They have always been supportive and in our business, where uptime + working hosting = sales/conversions/likes/success for our clients, we can *ONLY* recommend Nexcess, for any kind of website project.
- Cornell UniversityEnvironmental Systems Technology
Women on Business,
The Green Girls,
- Fifty-one Ways to Build your Community of Clients Online
- Social Networking for Women in Business
- Thirty Steps to Starting Your Green Business
Middle East archive (2000) ~ India archive (2000)
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- 10K WebdesignWeb Developer, Author, Speaker, 2004 - 2014
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