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Mitchell Hershkowitz
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Miller spoke Sunday, March 26, at Congregation Gesher L’Torah about the Triangle, an area of Cobb, Fulton, DeKalb and Gwinnett counties north of Atlanta where an 11Alive investigation found a 4,000 percent jump in heroin-related deaths.

Two members of a family affected by addiction appeared at the discussion. Paige Nathan and her son Danny spoke openly about “the hell we’ve been through in the last year and a half.” Married to an alcoholic, Nathan said she was in denial about her son, now 16, even after spotting telltale signs of dangerous conduct.

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#CX is the #1 driver for digital transformation. Here are the latest trends from our #cxbenchmarking report: http://bit.ly/2nKWGMT

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Well done David Danto!

I once again was invited to one of Dimension Data’s unique dinner events. Somewhere between a panel discussion and a customer appreciation dinner, these events offer a great opportunity to speak directly to end users about their collaboration experiences. The knowledge gained is crucial to help Dimension Data execs plan future strategy to meet the ever changing needs of their customers. While much of the event (including the identities of the high profile customer organizations in attendance) is under a NDA, I always learn a lot. This kind of customer focus is a big part of Dimension Data’s global success.

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In a perfect world, audits would not figure into any health care organization’s or business associate’s (BA) world. They would not suffer from malicious outside attacks from those looking to infiltrate their or their clients’ protected health information (PHI). Since audits do exist and are carried out fairly regularly, it’s best to prepare and gather the evidence—also known as the Body of Evidence (BOE)—required to prove that steps were taken to prevent a breach.

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