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MileNorth Chicago
Hotel
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166 E Superior St Chicago, IL 60611
166 East Superior StreetUSIllinoisChicago60611
(312) 787-6000milenorthhotel.com
Hotel, Wedding Venue
Hotel
Wedding Venue
Meeting Room

A downtown Chicago hotel offering accommodations, meeting & wedding spaces and easy access to local area attractions such as Magnificent Mile, Navy Pier, John Hancock Center, and more.

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4-star hotel
$159
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Booking links sponsored. $192 incl taxes & fees
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3.7
40 reviews
5 star
12 reviews
4 star
15 reviews
3 star
6 reviews
2 star
3 reviews
1 star
4 reviews
Bright, stylish quarters with mnifridges, plus, a 24-hour gym & a hip rooftop lounge.- Google
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Cody Moulton's profile photo
Cody Moulton
7 months ago
Great location and room! Enjoyed the rooms decor and comfy bed. TV was kinda fuzzy and lounge at the top of the building was overpriced (great service tho). Friendly staff and all around good experience. Toilet did sound like a launching rocket ship on occasion. Great location and close to everything.
Response from the owner - 7 months ago
Cody, Thank you so much for rating your experience at MileNorth Hotel. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. We will let maintenance know about the toilet sound. We look forward to welcoming you back to our great location!
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TRAVELIN-MATE.COM
8 months ago
+ great location when in Chicago, + nice rooms, - incompetent staff (!) with only two exceptions, - noisy from Thu-Sun night!, - super slow internet connection! We just spent a week at the MileNorth and our experience went from a great first impression to a huge disappointment! To keep things short here are the pro’s and con’s for the MileNorth: + Location: You are just around the corner of Mag Mile with its plenty shops and restaurants. The lakeshore and sights like The Loop, Millenium Park, Shedd Aquarium, Art Institute, Navy Pier are still in walking distance. Hip neighborhoods such as Bucktown/Wicker Park and Lincoln Park with trendy eateries and shops are just a couple of metro stations away or easy to reach by bike. + /-Amenities: Rooms: The spacious rooms come with a coffee maker (Lavazza coffee) and a fridge with plenty of room for your own stuff. The bathrooms have a good size and same applies to the closet. What bothered me was that although they have wine and beer in the mini bar there are no extra glasses provided. And using the toothbrush tumblers or coffee mugs is kind of “unappetizing”. - Internet connection: No hotel should advertise high speed Internet, when the broadband speed is slower as snail mail. If you have to work from your hotel room and email attachments or be available over Skype choose another place to stay. Otherwise you end like me running to “Corner Bakery Café” every morning to be able to send out emails with attachments over 100KB or Skype without interruptions! + Gym: The fitness center comes with treadmills and other cardio equipment and is a good alternative if it is too hot or cold to explore the lakeshore by running. +/- Rooftop bar: The deck is settled in the lower skyline of Chicago and since it is not as big as common rooftop bars it is really cozy and inviting. Due to the unsettled weather we couldn’t enjoy it as much as we wanted and had to move to the bar inside. This one is very narrow and if it is packed you barely can start a conversation with your companions. +/- Service: Front desk: There is a big difference between the “older” and “younger” staff at the front desk! While the older staff is very friendly and experienced their younger colleagues lack those skills and come up with rash promises. E.g.: 1. Our assigned room wasn’t ready after we gave them 3 hours for preparation on the day of our check-in (afternoon). One younger staff member changed our room (downgrade) without notice and gave us looks when we friendly insisted in our previous room assignment. 2. Requests that couldn’t be solved at the front desk were never followed-up by them, which can be really nerve-racking! 3. What really upset me was that the day before our departure we arranged a pick-up for early next morning with the front desk and bellmen just to find out the next day that no reservations were made! Thanks to the manager that was in charge next morning we were able to get to the airport with only a little delay! + Housekeeping: Except the delay during check-in we had no complaints about housekeeping the first 3 days. When the maid changed on day 4 we didn’t receive all necessary bath amenities, but complaining about this would be like looking for a needle in the haystack. CONCLUSION The rooms are spacious and contemporary but the predominant incompetent staff and the super slow Internet connection should let you think twice to book a room at the MileNorth if you want to stay here during a business trip. Moreover the guests change over the week and towards the weekend they are getting louder and some cannot behave and are lacking manners. In short, it can get very noisy during night when they return from clubbing or whatever. Overall the location and rooms are nice but I am undecided whether the MileNorth can keep up with the popular 4-star hotel brands like Intercontinental, Marriott, Hyatt, etc. since they really have to catch up in service.
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Peter Yang
a year ago
Outdated interior has a cheap look to it. Lowest quality toiletries. Does not provide any convenience - no water fountain, wants to charge $25 for a single use of a microwave. Towels were dirty and stained, in the same spot again even after room service - highly suspect that the towels weren't even changed. Overcharges for boat tour tickets. Some front desk staff were nice, but others couldn't be bothered about any questions. Then there's the hotel fee after checking out - without paperwork or anything, and not previously advertised, just shows up on credit card later. Only good thing is the location. Definitely does not deserve a 4 star label.
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Samantha Nelson
a year ago
We had an amazing mini-vacation this past weekend at this hotel. Anytime we stay in Chicago, this will be our go to hotel! The staff was amazing, and the hotel was absolutely beautiful. Our room was clean, everyone was friendly, and we never heard anything through the walls from our neighbors. The small bar they have in the lobby is extremely convenient for a quick coffee fix in the morning, but if you don't want anythings special - the coffee they supply in the rooms is rich and delicious too! And if you deny maid service, you receive a $5.00 certificate for the bar downstairs - which got us free coffees! For two of us, we didn't need maid service, so that was an awesome perk! Anytime we had questions and had to stop by the front desk - each and every employee we came across was professional and really helpful. We are in love with this hotel, and will definitely return again!
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David Schindler
5 months ago
Nice rooms, but horrible customer service if something does go slightly not according to plan for them, even for military. I left my phone charger in the room the morning I checked out, but I came back midday the day I was leaving 20 minutes before I told them I had to catch a flight out. Instead of calling or radioing lost and found to come down with the charger, they simply texted them two times over the course of 20 minutes while I waited. Because I had to catch a plane, I even VOLUNTEERED to go upstairs and check the room myself, which I had to do. It wasn't there, I let them know I could only wait 5 more minutes and instead of trying to go get it, they simply texted housekeeping again - which, shocker - never responded. They said they could mail it, which I said was great. (they never said I'd be charged!) It took 2 days of back and forth phone tag w/ housekeeping and the front desk to actually determine that yes, they had found it. I then received a message last night saying they had charged my credit card to mail it to me!? Wait, what!? I never approved any charge before they did that and I had waited 20 minutes (plenty of time) to get something from lost and found and they're going to charge me to ship it. Totally unacceptable, it was there fault for not getting it to me in person when I was still there w/ plenty of time. But wait - it's gets better! The only way they finally agreed to ship it without charging me was to ship it regular mail instead of priority. Incredible - I pay $390 for 3 nights and they want to nickel and dime me for another $10-15 instead of taking personal responsibility for their apathy, poor communication and laziness in customer service. Lastly, when I finished the call w/ their manager 15 minutes ago, I respectfully said, 'thanks for at least shipping it' and she didn't even respond you're welcome or anything, she simply hung up on me. Wow, love that professionalism. Never staying there again and will continue to encourage any military not to as well.
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Response from the owner - 4 months ago
Hi David -- We're so sorry about the experience that you had following your stay with us. Please accept our sincerest apologies for causing you any frustration or inconvenience. We will reach out to you directly so that we can address this and any additional concerns you may have. At the very least, we're happy that you enjoyed your accommodations and we would love to have another chance to impress you. Thank you for providing feedback -- it is always appreciated. All the best.
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Charles P
7 months ago
ive been here a couple times rooms are pretty hit and miss. room had dirty towels (foot print was on one), picture frames and mirror had been damaged, and some marks on near window. seems from my stays the higher up your room the better the quality.
Response from the owner - 7 months ago
Charles, Thank you so much for rating your experience at MileNorth Hotel. We are sorry you had this experience and are speaking to our housekeeping to make sure this is not a problem in the future. We hope you still choose to stay with us next time you are here.
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hector hernandez
a week ago
Love it definitely going back
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Jared Smith
10 months ago
Absolutely loved this hotel! The room and view were both immaculate!! Great service and the location is perfect for avid shoppers.
Response from the owner - 9 months ago
Jared, Thank you so much for sharing your experience at MileNorth Hotel. We are happy to hear you enjoyed your visit and our team's efforts to ensure you received an excellent experience. We look forward to welcoming you back!

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MileNorth Chicago

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The Chicago River is going green this weekend for ‪#‎StPatricksDay‬ and we're psyched (it matches our logo after all)! Stop by our Barista Bar this weekend for some Irish-inspired bites: Corned Beef & Cabbage Sliders with a side of ice-cold Smithwick's Red Ale anyone? Check out our special menu here: http://bit.ly/1MunIf2 ‪#‎chicagotravel‬ ‪#‎chicagofoodie‬
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It's a snow day! No need to battle the snowy roads when you can stay in the heart of the city -- spend tonight at MileNorth and save 20%. Use booking code: SNOWDAY ‪#‎traveldeals‬ ‪#‎chicago‬
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As you ramp up to celebrate Valentine's Day, send a loving note of encouragement to a child at +LurieChildrens. With a few quick clicks and only a couple of seconds, you can make their day simply by sending them an e-Valentine! It's as easy as clicking here: http://bit.ly/1DnbT70 #ValentinesDay #gooddeed #sendthelove
I just sent a free Valentine's Day card and a personalized message to a patient at Ann & Robert H. Lurie Children's Hospital of Chicago. Send a card and help brighten the day of a hospitalized child!
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Start your week off on a high note! Join us on Monday as we raise money for +LurieChildrens. We will be donating 15% of all food and drink proceeds from our Barista Bar [from 11 a.m. until we close] in honor of Congenital Heart Awareness Week. Let's make a difference together! #gooddeeds   #chdawareness   #chdweek   #heartmonth   #milenorthhotel  
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Remember to come join us tomorrow for our beer and food pairing event with Goose Island! 
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OUR HOLIDAY GIFT TO YOU!
Book Now through December 31, 2014 and Save 40%!

Book today to take advantage of 40% off for travel dates through March 31, 2015.
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Spring is in the air and we're celebrating with a 48-Hour Sale! Save 40% off on select dates through July 2015 by booking your next Chicago stay before Tuesday at midnight. ‪#‎traveldeals‬ ‪#‎Chicago‬ ‪#‎milenorthmoments‬ ‪#‎DestinationHotels‬
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Live music and great food are on the menu for us at Barista Bar this Saturday. We're excited to welcome back guitarist Joey Edwin on Feb. 21, from 8 p.m.-11 p.m. Check him out here: http://joeyedwin.com/ and be sure to pass by!
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Our recipe for romance is pretty simple: chocolate, martinis, and a weekend away. Let us set you up for Valentine's Day success with our special Celebrate Your Sweetie offer -- book now! http://bit.ly/1zNt014 #valentinesday2015   #valentinesdaygiftideas   #romanticgetaway   #chicago  
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Get even more relaxation out of your next visit to MileNorth by becoming a Destination Delivers member! With late checkouts, room upgrades, and even 10% off the Best Available Rate, your VIP treatment will make you never want to leave. 
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We are joining with Goose Island & their distributor and doing an Event in our Private Dining Room highlighting their beers and food pairings. Please join us next Tuesday!
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Our lobby and Barista Bar are now in the holiday spirit! Come enjoy food and drinks in the lobby to enjoy
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