I wanted to share my recent experience with my Nexus 5 and it's replacement. This is a long read BTW. I bought my Nexus 5 on day 1, The only one I could get was the white 32 gig version but I got it 3 days after release. I love the phone but it has the audio issue (low speaker sound and low line in mic) a lot of first gen nexus 5's had. After they tweaked the hardware, I wanted to send mine back but they had no stock and I didn't want to be with out my phone so I put it on the back burner.
I knew my year was almost up so i called and google support is awesome btw and they gave me an rma and I purchased the "refurbished" one they provided the link for and they put an authorization on my Credit card. I got the new one about a week later and it looks brand new. As soon as I booted because I have 2 factor authentication I had to download a scanner to scan the QR code on a PC in order to sign in. Not a problem accept the scanner crashed and said can't connect to camera,,,humm. So I shut off 2 factor to log in and i notice there is no phone icon on the screen and no phone app is showing up. update to 4.4.4 and now there is a camera app but when I open it there is no HDR+ option weird I thought, next time I open the camera app it is on my front camera and there is no icon to switch to the rear camera. Strange again. Do a factory erase and reset and the camera seems to work fine, I am a little worried about sending my old one back now, Not having a camera is a deal breaker for me. I have lived with the audio problems of my old one for a year. I noticed there was no RMA info with the new phone so I called google. I was told I had to have it shipped back with in 7 days oops, I work away from home so I wasn't there when it came. but they extended it, I told him about the issues I had with the camera and I was told the warranty of the original phone has now expired but in the next couple of days if I was still having problems with it to call back. A couple hours later I got the 5.0 update (salt in the wound almost a week after my wife and daughter got it, lol) After the 5.0 update the camera was back working again. I said cool and shipped my old phone back. Next morning the camera app in 5.0 was gone again and if I went into the camera app from the lock screen it would crash with the error can't connect to camera. Did a factory reset again and no camera app. This has to be a hardware issue, I called Google again and like the last time they are awesome and provided another RMA for the replacement. I hope the new one isn't a lemon. Has anyone else had issue's with the replacement "refurbished" nexus 5's I am beginning to wonder about the quality of the nexus 5 build. I love this phone and can't see my self getting the nexus 6 .