- GE CapitalCommercial Training & Development Manager, 2014 - 2015
- RichardsonDirector, Product Development, 2013 - 2014
- Insphere Insurance SolutionsDirector, Sales Effectiveness, 2011 - 2012
- McKesson Provider TechnologiesDirector, Training Delivery Services, 2007 - 2010
- NovaStar Mortgage, Inc.Director, Sales Performance Development, 2003 - 2007
- ForceField Performance ServicesManaging Director, 2001 - 2003
- Pfizer Consumer HealthcareManager, Sales Training, 2001 - 2001
- PlanSoft CorporationVarious Training & OD Leadership Roles, 1997 - 2001
- Hyatt Hotels CorporationDirector, Sales Training & Management Development, 1995 - 1997
- Household Finance CorporationNational Sales Training Manager, 1989 - 1995
- TorchmarkDirector, Sales Training, 2010 - 2011
- Brainshark, Inc.Sr. Director, Sales Enablement, 2015 - present
- The Richardson Sales Excellence Review™ (current)
- Transforming Sales Results (current)
- ASTD Sales Enablement Blog (current)
- SlideShare (current)
- mindspring.com (current)
- mikekunkle.com (current)
- CallidusCloud SalesPulse Blog (current)
- The Sales Journal Contributor (current)
- Transforming Sales Results (current)
- Analyze sales performance levers & top producer practices.
- Build hiring, sales training, & coaching systems based on those levers & practices.
- Implement systems, processes, & policies to support the buying/selling processes.
- Build the training, tools & resources needed by sales managers to reinforce, sustain, & grow performance.
- Lead and manage change to transform their sales force and improve sales results.
- Achieved a $398MM accretive revenue increase in 1 year.
- Newly-trained sales reps with 120 days on the job outperformed a control group of reps with 5 years with the company.
- Increased sales per rep by 47% in 9 months.
- See page 2 of this document for more examples.
- Needs & gap analysis
- Instructional design
- Training delivery
- Training transfer
- Training evaluation
- Sales analytics
- Sales hiring
- Sales training
- Sales coaching
- Sales performance lever diagnosis & alignment
- Sales management development
- Sales process
- Sales methodology
- Sales enablement
- Sales & marketing alignment
- Sales effectiveness
- Sales operations
- Sales compensation
- Strategic planning
- Organization development
- Employee selection & development assessments
- Leadership development
- Performance management
- Process improvement
- Change management
- I'm very interested in connecting and networking with others involved in sales effectiveness, sales training, sales enablement, sales research and all aspects of sales performance improvement.
- I also have a fondness for connecting, sharing information and networking with other business professionals in training, learning, elearning, OD, HR, recruiting (esp. effective selection and assessments), process improvement, performance improvement and change management.
- I'm very busy, but I always try to help my connections in any ethical way possible. I am a strong believer in "Pay It Forward."
- I especially try to help those seeking employment, if I can.
- I'll always talk to executive recruiters. I may not need you today, but perhaps I can help you or someone I know. I enjoy doing that when I can - what goes around comes around.
- Please contact me if you feel I can lend a hand with my areas of expertise. If I can help you in any way, and have the availability, I will do my best.
Carlisle, MA 01741
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