I'm not a fan of Facebook or Zuckerberg, but he's made enough of the right moves thus far to build Facebook into an imposing enterprise.
I'm more interested in down the road. The problem with being in Zuckerberg's position is that it's easy to become infatuated with your own brilliance, and even easier to surround yourself with subordinates who will polish your outsized ego and tell you what you want to hear. I'm curious as to whether he has smart people reporting to him who will blow raspberries if they think he's off base and whether he will listen if they do.
Townsend told another story in Up the Organization! about being on the verge of approving a discount subsidiary that would compete with their bread and butter line at lower prices in the interest of gaining market share. He tried out his brilliance on a Regional VP named Stepnowski, who listened to the glowing exposition, and said "I don't know what you
people call it, but we Polacks call that pissing in the soup!" Townsend listened, heard, and cancelled what would have been a bad plan.
Zuckerberg needs people he'll listen to who will say things like that when needed, and be willing to change his mind based on it.