How tech giants helped after the Bastille Day attack (and a French app didn't)
(Read my article at +Fast Company
When terror attacks, natural disasters, or big accidents occur, people in the danger zone need information about what to do and where to go. Family and friends of those affected seek out information about the safety of loved ones. And the public needs some way to discern fact from rumor as emergencies unfold.
Silicon Valley giants like Twitter, Facebook, and Google occasionally launch or update initiatives designed to help during emergencies. Governments increasingly embrace mobile technology to coordinate public safety.
But how effective are these products and services when disaster actually strikes?
Last week's Bastille Day truck attack in Nice, France, killed at least 84 people. The driver of the truck, identified as 31-year-old Mohamed Lahouaiej Bouhle, was shot and killed by police.
So how did the alert and emergency information systems perform? I looked at four companies: Twitter, Facebook, Google, and a Paris-based company called Deveryware, which maintains the national alert app for the French government. Here's what I found: http://www.fastcompany.com/3061929/how-tech-giants-helped-after-the-bastille-day-attack-and-a-french-app-didnt#bastilledayattack