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Mike Blumenthal
Works at GetFiveStars.com
Attended University Of Michigan
Lives in Olean NY
19,983 followers|37,148,300 views
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Mike Blumenthal

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I would love to hear your stories, pain points, strategies, ideas on how you deal with complaints. It would help me a great deal.
 
+Mike Blumenthal poses some great questions here on the topic of customer service and reviews, and he'd appreciate your thoughts:
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*8:04am · 14 May 2016
Heads-up, great rundown of the changes by +Aaron Bradley -> Google Structured Data Testing Tool Updated #seo 
The Google Structured Data Testing Tool has been updated, with new features including keyword completion for schema.org and JSON-LD..
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Google Increases Width of Main Search Results Column - Google has made a major change to the search results column.  In a major redesign of the search results appearance, Google has significantly increased the width of the column in the main search results column, impacting everything Google displays in that column. Google has increased the column for organic search results to about 600 pixels from 500 pixels.  The amount of whitespace between the results and features in the right sidebar h...
Google has made a major change to the search results column. In a major redesign of the search results appearance, Google has significantly increased the width of the column in the main search results column, impacting everything Google displays in that column. Google has increased the column for organic search results to about 600 pixels …
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I just checked and on the desktop its 52 and on mobile the max is 70 (most of the time). On mobile they are showing two rows with more in the top row (42) on most but not all listings. Some only have one row with 42 max. hmm
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Google continues to improve the Google My Business API, adding more features and value. This update provides full access to all review content, allows for review responses and adds a new structured "attribute" field for listings enhanced via the API.
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All too often businesses assume that they know exactly where a customer should post a review.... mixing it up makes all kinds of sense for a number of reasons that +Phil Rozek covers here.
 
Why would you bother with review sites other than Google, Yelp, Facebook, and maybe a few others? 11 reasons:
Isn't that a huge waste? Think of how hard you worked to learn your craft, start your business, stay in business, get customers, and do a great job for them and earn those positive reviews. That's why it's stupid not to ask for online reviews. That's even stupider than Stone Cold.
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Its hard making life in Hawaii better but for one company we have managed. 
The GetFiveStars Customer Spotlight periodically highlights one of our customers to find out why their business chose our customer feedback platform, what they like about it, product suggestions, the results and more. We’ll ask a handful of questions and their answers will be posted un-edited. This Customer Spotlight features Kai…
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Mike Blumenthal

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A useful structure to building links for local search success. 
Rotate. iPhone; Android; Windows Phone; Blackberry. Preview your site.
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While Google ostensibly offers businesses the ability to set this profile photo for their own business that appearance of “freedom” to a large extent is a sham. Business wishes be damned, Google is going to make the choice that optimizes their monetization of local.
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Nd gre4eshikamae 4# @!1 111"1 $$$-55ikinyamak8*u ,.. #ru 3 @ 4 
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I work with a great team that is paining out some great upgrades.
 
We were busy in April and were in the 'coding' zone. So many great suggestions from you all. I hope you like some of the new features we just launched - here are the highlights: New Setup Wizard After watching how newcomers experience the first days of using GetFiveStars, we…
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Yelp Quarterly Results

Net loss in the first quarter of 2016 was ($15.5) million, or ($0.20) per share, compared to a net loss of ($1.3) million, or ($0.02) per share, in the first quarter of 2015_

revenue growth accelerating to 40% year over year

Surpassed 100 million cumulative reviews. With a mobile review contributed every two seconds on average in the quarter

By the end of the first quarter, Yelp had 102 million cumulative reviews, representing growth of 31% compared to the same period last year.

As of March 31, 2016, approximately 50% of reviews on Yelp had been added in the last two and a half years.

App users viewed approximately 70% of page views in the first quarter and were more than 10 times as engaged as website users, as measured by number of pages viewed.
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Hi all,

If you find it frustrating to try to emulate locations since Google removed that feature from search tools, you'll love this great new (free) tool from BrightLocal: https://www.brightlocal.com/local-search-results-checke
Want to see how your website ranks for searchers in a different town or city? Use this free tool to see 'localised' search results for any location.
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نحب بعض

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Zuboff is a leading critic of what she calls “surveillance capitalism”, the monetization of free behavioral data acquired through surveillance and sold on to entities with an interest in your future behavior. As she explained to the Guardian, “Google discovered surveillance capitalism. Microsoft has been late to this game, but it has now waded in. Viewed in this way, its agreement with Google is predictable and rational.”

And here the most sinister upshot of Microsoft’s decision to stop needling Google with legal disputes becomes clear. “A key theme I write about is that surveillance capitalism has thrived in lawless space,” says Zuboff. “Regulations and laws are its enemy. Democratic oversight is a threat. Lawlessness is so vital to the surveillance capitalism project,” she continues, “that Google and Microsoft’s shared interest in freedom from regulation outweighs any narrower competitive interests they might have or once thought they had. They can’t insist to the public that they must remain unregulated, while trying to impose regulations on one another.”

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Translation:

"Oh noes, new economic models are coming into existence via the internet, KILL THEM WITH FIRE! DEATH TO THE INTERWEBZ!"
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Mike's Collections
People
In his circles
261 people
Have him in circles
19,983 people
MIND Development & Design, LLC's profile photo
Brandon Krieger's profile photo
Maricar Jean Lood's profile photo
David Bruce Jr's profile photo
Elizabeth Hartung's profile photo
James  Deen's profile photo
Silvana RISOLUTI's profile photo
Gerred Elson's profile photo
No đỗ văn's profile photo
Work
Occupation
Local Search & Web Consultant
Employment
  • GetFiveStars.com
    2013 - present
    Helping design, implement and market a feedback and review generation system for SMBs
  • LocalU Seminars
    CCH, 2013 - present
  • Blumenthals.com
    Local Search & Web Consultant, 2001 - present
  • Blumenthals Inc
    VP, 1980 - 2001
  • NOLS
    1973 - 1989
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Olean NY
Previously
Olean NY - Kenya, Wyoming, Alaska, Costa Rica, Ann Arbor, Ithica
Contact Information
Work
Phone
+1 7163724008
Email
Address
Blumenthals.com Web Hosting & Design201 N. Union St. #307Olean, NY 14760
Story
Tagline
All local, all time. What else is there?
Introduction
A student of life, political economy, Google Places, Maps & local search. Loves cooking, x-country skiing and time with my family. I am an avid fan of things local (ie Local Search) which I write about in my blog- Understanding Google Places and Local Search. I am currently a partner in three companies; a small design, hosting and marketing firm: Blumenthals.com, a training series: LocalU.org and a review management product: GetFiveStars.com.
Collections Mike is following
Education
  • University Of Michigan
  • Cornell University
Basic Information
Gender
Male
Working with Deanna is always a pleasure as she cares deeply about her customers and her business.
Public - a month ago
reviewed a month ago
An antique shop and a flea market in a large rambling building. Interesting antique musical section, lots of odd stuff in the flea market and attractive furniture.
Public - a month ago
reviewed a month ago
Lots of Indian spices, dried beans, foodstuffs at reasonable prices. Friendly staff.
Public - a month ago
reviewed a month ago
A very intimate and comfortable small theater with great shows and affordable ticket prices.
Public - 2 months ago
reviewed 2 months ago
165 reviews
Map
Map
Map
A nice selection of quality furniture
Public - a month ago
reviewed a month ago
Very busy, but very efficient very delicious breakfast and lunch. Chaos seems to rein but they manage to get everyone's order and everyone seated with a minimum of hassle.
Public - 2 months ago
reviewed 2 months ago
I really enjoyed the flavored and great value.
Public - 2 months ago
reviewed 2 months ago