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Mike Blumenthal
Works at GetFiveStars.com
Attended University Of Michigan
Lives in Olean NY
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Mike Blumenthal

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Join +Mary Bowling and me as we look at the many changes in Local Search and some ideas on how a local business might think about moving forward with their digital marketing.
How are the Big Changes in Local Search Impacting Local Businesses and What Can They Do? Posted on June 30, 2016; by Mike Blumenthal; in Local Search. localu-deep-dive-1200px. This is the 21st installment this year of our Deep Dive Into Local series. For the week ending Monday, June 6th, ...
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Finally. A much needed feature!
 
Add Multiple Locations to Your Trip on Google Maps on Mobile by @SouthernSEJ
The ability to plot multiple destinations on Google Maps has come to Android.
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Useful 
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A great example of an educational video from my client, Barbara Oliver
 
Shopping for THE Ring? http://gplnk.co/2940hfc

Our own #gemologist Barbara Oliver gives you some tips to buy the right #engagementring for the right price! She understands that purchasing diamonds and jewelry can be a bit intimidating and confusing, and she is willing to answer your questions in detail with a level of personalized service that ensures your full satisfaction.

Our website offers videos and resources that will provide you with basic information regarding diamonds, colored stones, and other frequently asked questions regarding jewelry. However, for a truly personalized experience, and to have all of your questions answered, we encourage you to stop in at our Williamsville store just outside of Buffalo, NY.

For more videos and resources, visit: http://gplnk.co/2940hfc

#buffalo #ny #newyork #jewelry #diamonds #engaged  
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You shouldn't leave complaints to chance.

The stakes are too high.

Here are 13 ideas to make your business more complaint friendly... although I really would love to hear more ideas on making businesses "complaint receptive"!
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight, survey data and more to improve how your business handles customer complaints. While this statement is true, it might only carry real weight if you…
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Voice, mobile, app integration in over 30 languages. 
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Coolness!
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Complaints from your customer are inevitable and are a fact of business life. And while they can be hard to deal with, it makes sense to plan for the inevitable and try to minimize the impacts on your business.

I would love your feedback and suggestions.
Planning for the inevitable will make you a better business. Complaints from your customer are inevitable and are a fact of business life. And while they can be hard to deal with, it makes sense to plan for the inevitable and try to minimize the impacts on your business. If…
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Not seeing this everywhere yet -> Google Nearby Ads – A New Hyperlocal Ad Display Format? via +Mike Blumenthal #local #ppc #seo 
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Okk thqn k..
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Well this could work to reduce spam if they don't allow a gadzillion keyword laden listings at each location.
 
If you meet customers on your premises we’ll want to see your public space as well...
As you know, you need to verify your business on Google My Business to be listed as a verified business in Google Maps results and the local pack nicely. You can do that via snail mail verification,
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Elizabeth Warren accuses Apple of monopolistic-like actions, Spotify backs her up - 9to5Mac

Warren accused Google of using “its dominant search engine to harm rivals of its Google Plus user review feature.”

Ok. She has to be crazy. Google Plus harmed Google, YouTube and made leaving reviews harder!!!
Following Nancy Pelosi’s “poor Tim” comment earlier this week, Apple today is again the target of yet another politician. This time, Massachusetts senator and potential Hillary Cl…
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I just wrote short guide for businesses at GetFivestars.com to deal with complaints... Obviously the problem with any "8 steps guide" is that it is broadly accurate but misses a lot of the exceptions and possible twists and turns that a complaint might take.

I would love your ideas on alternative scenarios where my steps breakdown and suggest alternatives.
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Some catch up, some new features. Apple Maps continues to improve. 
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Aho
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Mostly lawyers and mostly local. Top local phrase "Dallas truck accident lawyer" at $425/click.

Legal terms account for 78% of the top 100, and nine of the top 10. Big money.

Water damage

This is another big ticket item, with more than $250 per click for the top terms. It make sense though. as repair costs and associated claims can run into the tens of thousands.

Popular sectors

Other sectors that need to spend big to make an impression include Finance (insurance mainly), B2B (business telephony dominates here) and Health (the top terms being linked to rehab).

H/T +Linda Buquet 
Google is on course to make more than $70bn in revenue this year, and much of that number will be generated by its insanely successful advertising business. Advertisers pay a fee every time somebody clicks on a link in one of their ads. Some of the costs per click being paid are absolutely staggering. Though they must be worth it, from the advertiser’s perspective. Last month I analysed Google Adwords data from SEMrush to discover the most expens...
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Cahsgs
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Work
Occupation
Local Search & Web Consultant
Employment
  • GetFiveStars.com
    2013 - present
    Helping design, implement and market a feedback and review generation system for SMBs
  • LocalU Seminars
    CCH, 2013 - present
  • Blumenthals.com
    Local Search & Web Consultant, 2001 - present
  • Blumenthals Inc
    VP, 1980 - 2001
  • NOLS
    1973 - 1989
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Olean NY
Previously
Olean NY - Kenya, Wyoming, Alaska, Costa Rica, Ann Arbor, Ithica
Contact Information
Work
Phone
+1 7163724008
Email
Address
Blumenthals.com Web Hosting & Design201 N. Union St. #307Olean, NY 14760
Story
Tagline
All local, all time. What else is there?
Introduction
A student of life, political economy, Google Places, Maps & local search. Loves cooking, x-country skiing and time with my family. I am an avid fan of things local (ie Local Search) which I write about in my blog- Understanding Google Places and Local Search. I am currently a partner in three companies; a small design, hosting and marketing firm: Blumenthals.com, a training series: LocalU.org and a review management product: GetFiveStars.com.
Collections Mike is following
Education
  • University Of Michigan
  • Cornell University
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Gender
Male
Mike Blumenthal's +1's are the things they like, agree with, or want to recommend.
Great cupcakes, delicious breads, muffins and coffee.
Public - 3 weeks ago
reviewed 3 weeks ago
Working with Deanna is always a pleasure as she cares deeply about her customers and her business.
Public - 2 months ago
reviewed 2 months ago
A nice selection of quality furniture
Public - 3 months ago
reviewed 3 months ago
Very busy, but very efficient very delicious breakfast and lunch. Chaos seems to rein but they manage to get everyone's order and everyone seated with a minimum of hassle.
Public - 3 months ago
reviewed 3 months ago
166 reviews
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An antique shop and a flea market in a large rambling building. Interesting antique musical section, lots of odd stuff in the flea market and attractive furniture.
Public - 2 months ago
reviewed 2 months ago
Lots of Indian spices, dried beans, foodstuffs at reasonable prices. Friendly staff.
Public - 3 months ago
reviewed 3 months ago
A very intimate and comfortable small theater with great shows and affordable ticket prices.
Public - 3 months ago
reviewed 3 months ago