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Michael Sanborn
Works at Ultimate Software Group, Inc.
Lives in Sherman Oaks, CA
111 followers|295,639 views
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Michael Sanborn

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Michael Sanborn

commented on a video on YouTube.
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Would love to know what your actual screen on time battery life is like. Reviews always seem to gloss over this. 
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Roma del Cielo
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Michael Sanborn

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+T-Mobile

2 Questions: How do I go about getting a Personal Cellspot WiFi Router, and when does Voice Over LTE launch in Orlando?
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Red Rock Canyon!
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Dig some red rock canyon. 
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Check out my Ookla Speedtest result. What's your speed? http://www.speedtest.net/my-result/a/899329292 +T-Mobile #HolyCrapWhatSpeed
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I actually just got 4.8 down and then five minutes later 30 down. Fun. 
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People
In his circles
286 people
Have him in circles
111 people
Thomas Lynch's profile photo
Kevin Yee's profile photo
Anthony Lapertosa's profile photo
Kami Dawson's profile photo
Carolyn Wright's profile photo
Jon Clahan's profile photo
Tom Faulk's profile photo
IEZ TOUCH's profile photo
Tim Nunag's profile photo
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Sherman Oaks, CA
Previously
Orlando, FL - Ocoee, FL - Casselberry, FL
Links
Story
Tagline
Geek and Proud!
Introduction
I'm a shameless geek with a passion for Disney, Google, Mobile Technology, Android, Most Tech in General, Traveling, Politics, HCM, Analytics, and pretty much any interesting discussion.
Bragging rights
Personally convinced no less than 20 former coworkers to go Android. And now I've probably recruited 10 people T-Mobile!
Work
Occupation
Solutions Support - Ultipro Time and Attendance
Skills
Team Leadership, Software Documentation, Enterprise Customer Support, Cross-functional Collaboration, Brainstorming, Story Mapping, Agile, Requirements Analysis, Software Support, Consultative Partnership, Business Analysis, Analytics, Reporting, Process Improvement
Employment
  • Ultimate Software Group, Inc.
    Support Solutions - UTA (Workbrain), 2012 - present
    -Currently leading testing, configuration, support, and go-live hypercare for an 18 month upgrade project for over 200 customers while keeping project leadership up to date, addressing customer concerns quickly and effectively, and escalating issues and engaging teams across the organization to ensure a smooth and effective delivery. -Support Ultipro Time & Attendance (Workbrain) in a Tier 2 remote setting for hundreds of varied enterprise-sized organizations in the US and Canada -Troubleshoot interfaces between Ultipro and UTA as well as custom functionality created for customers' individual business needs -Troubleshoot Cognos reports integrated into UTA -Partner with internal development and Vendors to identify defects and create solutions in a high demand environment
  • The Walt Disney Company
    Project Analyst, 2011 - 2012
    -Monitored and managed the testing of six Workforce Management Applications by testers in Florida and California -Performed detailed requirements gathering, Agile Story writing, Iteration Planning, and Task Planning with Application Developers, Business Analysts, and Subject Matter Experts. -Used Business Objects and SQL to query databases for troubleshooting and provide operational reporting to allow for enhanced planning and decision making -Provided application go live, hypercare, and handoff for multiple release cycles in partnership with Business and IT Sustainment Teams. -Created detailed mockups to support story development incorporating business process, compliance requirements, and feedback from multiple stakeholders.
  • The Walt Disney Company
    System Administrator, 2005 - 2011
    -Monitored and managed the day-to-day operation and provided front-line support for multiple Labor applications. -Created SCAR to manage system access across multiple platforms at Walt Disney World and Disneyland for the Workforce Management organization. -Mentored leaders and peer System Administrators in the use of Business Objects XI 3.0 -Subject matter expert for Workforce Management systems team for MS Access 2003/2007. -Tested and implemented multiple enhancements to HUB applications of varying complexity and scale -Worked with IT teams to develop new technologies to solve for business needs for the Workforce Management community -Developed System Operating Guides and training documentation for Workforce Management Hub Applications -Partnered with multiple IT teams to resolve user issues and improve system and business processes. -Project managed the launch of eDOCS across the Workforce Management Line of Business. -Led the creation and implementation of the Extra Hours Hotline Business Objects Reporting Universe -Created over 200 test scripts in HP Quality Center for Hub Applications to provide for a more accurate regression testing process for the applications, leading to higher system stability for the end users. -Facilitated and supported Workforce Management implementation of Business Objects XI, statistical reporting -Extensive experience working and managing projects virtually as part of a bi-coastal team, supporting location specific applications, and maintaining segment partnerships. -Strong ability to manage multiple priorities while maintaining a high level of customer service. -Provided professional, consistent, and proactive communication to multiple levels of the organization through outage notifications, release communications, and other messaging. -Recognized by leaders, peers, clients and business partners on more than 40 occasions for providing excellent service levels.
  • The Walt Disney Company
    Deployment Assistant, 2004 - 2005
Basic Information
Gender
Male
Very nice, modern, and clean. Good selection also.
Public - in the last week
reviewed in the last week
Delicious and very reasonably priced! Would gladly return next time I'm in Seattle.
Public - 2 months ago
reviewed 2 months ago
Great service, friendly baristas, crappy AT&T WiFi.
Public - 3 months ago
reviewed 3 months ago
Beautiful, spacious rooms, (lobby was under renovation but large conference room open for breakfast), ample parking for my 26foot Penske truck, and friendly staff. Would be happy to stay again.
Public - 5 months ago
reviewed 5 months ago
9 reviews
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Amazing food, friendly service. Highly recommend the hot kiss.
Public - 2 months ago
reviewed 2 months ago
Very busy, but run exceptionally well, and staff is accurate, friendly, and efficient. Would happily return.
Public - 4 months ago
reviewed 4 months ago
Stylists are very friendly and all do an excellent job with my haircut. Maria is especially great.
Public - 5 months ago
reviewed 5 months ago