I almost never give my email address to a company. I habitually use fakes because I am tired of the proprietary fashion in which companies view my information (yes I know google is one of the worst offenders)
I mistakenly shared my email address with +Seattle Coffee Gear
for a reason I dont recall. I believe it was to be notified about something I was looking for at their store. Regardless, it was intended to be an avenue to communicate about something I asked for
Then this morning I get an email from another
company saying it is on behalf of these clowns, pressing me for a review. When I complained about it...I got a lot of happy "B School" marketing-speak that countered that they hadn't sold
my email address, they had given
it...this is known as pettifogging and is a tactic my teenaged son uses on me when he wants to deflect from the issue at hand. The technicality of compensation doesn't matter
Okay...this is my review: Go to hell.
As much as I liked the idea of having a brick and mortar local store I could go to for parts and supplies for my coffee habit, I ain't interested. Yes, an email is a small thing. It isn't a state secret. But your callous treatment of this information as well as the flat canned response to my complaint indicates how you will handle actual real important issues. Sort of like evaluating your date by how they treat the waitstaff at the restaurant.