Help! Any server engineers out there?Web Server Issue
My client has a website on Hostgator shared Linux hosting.
This is for a real estate website. She used to have a subdomain called "search-homes".
So the MLS (multiple listing service for homes), was hosted on the subdomain, like this: search-homes.example.com
-- so the subdomain wasn't a subdomain in the traditional sense. It was a CNAME pointed to IDXbroker.com
However, I have moved everything to simply: mls.example.com
(which now points to IDXbroker)
So I went in and created an actual subdomain called search-mls and I uploaded an htaccess file there. However, none of the redirects work. It never leaves the subdomain. All it gives are 500 server errors, and there is nothing wrong with my htaccess file.
So just to humor them, I gave up on that, deleted my htaccess, and attempted to use the redirection tool in #cpanel
I will put in 3 redirects and they all work fine. Once I add the 4th, that one and everyone after it, gets screwed up. The 4th, the 5th, the 6th...
The losers at #hostgator
have kept me on hold for 4 hours at this point (starting last Monday), even though their server is not functioning correctly. Customer support hasn't responded to my ticket since Monday. +HostGator
- you suck.
Is this really so hard? I've done it dozens of times before... What is hostgator's tech support not understanding? What is the missing puzzle piece?Much thanks in advance for any help or advice you may offer. I'm pulling my hair out right now. #hosting #hostingcompanies #hostgator +HostGator