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Micah Solomon
2,368 followers -
Customer service consultant, customer service speaker, keynote speaker, customer experience consultant, author. Customer service expert, customer experience keynote speaker, hospitality, company culture,
Customer service consultant, customer service speaker, keynote speaker, customer experience consultant, author. Customer service expert, customer experience keynote speaker, hospitality, company culture,

2,368 followers
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Micah's posts

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If AI Chatbots Win, Customers Lose, Says Zappos Customer Service Expert: +Micah Solomon in Forbes 

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Customer Service Complaints: The Best Practice (Sometimes) Is To Ignore Them Strategically +Micah Solomon in +Forbes

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Live +Jacada Webinar! +Micah Solomon clues you into the future of customer experience (#CX) Register for free while seats are still available:
bit.ly/2nrlNoy

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Modernize Your Customer Service Experience The (New) +Nordstrom
Way: New from +Micah Solomon in +Forbes

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You Know Your Customer Service Is Broken. Here's How to Begin the Repair--New from Micah Solomon in Forbes dlvr.it/NdDW6M 

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Talent Management And The Customer Experience: +Micah Solomon in +Forbes

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The Customer Experience Is The Human Experience: New from +Micah Solomon in +Forbes

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6 Unmistakable Signs A Company Doesn't Care About Customer Service [New from customer service consultant and speaker Micah Solomon in Forbes] 

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Customer Service Will Fail If Your Employees Forget How It Feels To Be A Customer: New from Micah Solomon in Forbes

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How To Fix Truly Terrible Customer Service: 7 Steps To Take Immediately || from customer service consultant Micah Solomon, today in Forbes 
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