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Metro Gutter and Home Services Inc
Gutter Cleaning Service
Today Closed
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Alexandria, VA 22312
USVirginiaAlexandria
(703) 354-4333metrogutter.com
Gutter Cleaning Service, Chimney Sweep
Gutter Cleaning Service
Chimney Sweep
Insulation Contractor
Roofing Contractor
Siding Contractor
Solar Energy Equipment Supplier
Window Installation Service
Today Closed
Saturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PM
Metro Gutter and Home Services is all about roof, gutter and chimney clean, repairs and replacement. windows, siding and doors - everything exterior! Also Solar and energy efficiency audits and retrofit work.
Please give us a call for all of your gutter cleaning, gutter installation and gutter repair needs.
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Review Summary
4.0
47 reviews
5 star
31 reviews
4 star
5 reviews
3 star
1 review
2 star
1 review
1 star
9 reviews
"Metro Gutter's service is highly recommended to all home owners out there!"
"I took advantage of the Livin Social deal for a $39 gutter cleaning."
"We will surely recommend them to all our friends."
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jakob hunt
a week ago
Bought living social deal and was told that they do not "schedule" appointments but would be able to give me a range within a month. We waited well over a mo understanding that they were probably busy from running deal and still could not get a date. When emailed to ask if we could get a date scheduled was told not to worry we don't need to be home. We were not going to have a company come perform work without being home but luckily we both work from him so asked again for date range and were told it would be about three months out. Later saw them run another living social deal so emailed back thinking they must've caught up and was told that all of their scheduled appointments were taken (odd since two months prior was told they don't schedule by Margie) so We could either wait another month or they could come next week sometime between Mon- Fri. Stated that we want it done but found out following week they were not planning to come so had to get refund. I'm not sure how they got from these reviews to our experience but be VERY wary of buying a living social deal from this place. We were hoping to set up a regular company but this was strange and shady.
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Erik
3 months ago
I was informed that the outside of my gutters would be cleaned as well when serviced. However, they were not and all of about ten minutes of work cost $135. Metro Gutter is too over priced and they charge almost double what other companies charge.
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Linda Linden
2 years ago
We have used the service for over 5 years, and their field personnel are very efficient, polite, and reliable. However, I cannot say the same for their office personnel. We have an annual contract with them where they clean the gutters 4 times a year (we live in a wooded area), and on 3 occasions in 5 years I have called them to inquire about when the next cleaning was scheduled. Every time I have called, the person answering the phone has been what can only be charitably described as "snippy", and what in reality is just plain rude. For example, when giving my name, I have been interrupted with a loud demand for "Home phone number!" Today, when I told them there was standing water in a clogged gutter and asked if we might be moved up in the schedule if there were any unexpected openings, I received a short grumpy annoyed-sounding response basically whining about how overwhelmed they are. It was clear to me that no one in scheduling was going to hear about the request, and the person on the phone was much more concerned that I had dared to bother her than that there might be a chance to build some customer loyalty. I appreciate they may be busy, and that they may not be able to fulfill the request, but is it too much to expect some common courtesy when responding to reasonable inquiries from long-standing customers?
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james llabe
a year ago
Your company does what it says it is going to do, in a professional and timely manner. Everyone whom I've met has been very professional and knowledgeable.
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Don Smith
in the last week
I was told by Metro Gutter that it was company policy not to accept Groupons if gutters had a cover on it...YET, the Groupon description states 'extra fee applies for gutter covers, gutter screens, roof cleaning, and homes.' I would have paid the extra fee as advertised, but they declined to provide me with the service. The lady who answered the phone was not the friendliest or apologetic. Not sure I would trust this business after this interaction.
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Pat Thompson
a year ago
We have been customers of Metro Gutter for 20 years, and have been consistently pleased with the quality of their work. They have cleaned our gutters, replaced our gutters, and installed vinyl screening to reduce the quantity of leaves that collect in our gutters. I highly recommend these gutter professionals.
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philip calvin
4 years ago
I've tried their service last week and it was worth to pay. They clean nicely and effectively. That's why i hire MGHS to clean our chimney every two months. They have the best technicians so far. Very professional, well, superb service.
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Crystal Gassert
3 years ago
I called after buying a living social deal. They were completely booked up for three weeks, but squeezed me in the next day as a nervous new home owner! The tech called 30 minutes prior to arriving, was on time, fast, and very polite! Awesome service and I will most definitely use them in the future!

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