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Metro Gutter and Home Services Inc
Gutter Cleaning Service
Today Closed
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Alexandria, VA
Gutter Cleaning Service, Window Installation Service
Gutter Cleaning Service
Window Installation Service
Siding Contractor
Roofing Contractor
Solar Energy Equipment Supplier
Insulation Contractor
Chimney Sweep
Today Closed
Monday 8:00 am – 5:00 pmTuesday 8:00 am – 5:00 pmWednesday 8:00 am – 5:00 pmThursday 8:00 am – 5:00 pmFriday 8:00 am – 5:00 pmSaturday ClosedSunday Closed
Metro Gutter and Home Services is all about roof, gutter and chimney clean, repairs and replacement. windows, siding and doors - everything exterior! Also Solar and energy efficiency audits and retrofit work.
Please give us a call for all of your gutter cleaning, gutter installation and gutter repair needs.
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43 reviews
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Sasha's profile photo
2 months ago
The actual gutter cleaning work was fine. The contractors gave a call ahead, showed up, cleaned the gutters, bagged the leaves, and left. The problem, and this is where the incompetence comes in, is that they did not have us move our cars back, but did blow out a large amount of dirt and debris out of the gutter onto the front of my car. Part of this debris impacted my windshield. There was no visible damage at the time of the service, but by the next morning, a large crack formed in my windshield. I called them about the property damage they caused. Eventually, a field manager responded, saying the contractors took a picture of my car when they did the work, which showed no crack. How convenient. I'm sure if such a picture exists, it only serves as further proof they did cause the damage. Car covered in dirt and debris falling from a great height leads to cracked windshield. I had no choice but to get my windshield replaced (about $300). I sent the field manager a picture of my cracked windshield. No reply. I called them again and they said the manager would get back to me. Never did. This is your typical incompetent, sleazy contracting service. They'll clean your gutters alright, but they have only contempt for you as a customer. If they cause any damage to your property, you're on your own.
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Linda Linden
10 months ago
We have used the service for over 5 years, and their field personnel are very efficient, polite, and reliable. However, I cannot say the same for their office personnel. We have an annual contract with them where they clean the gutters 4 times a year (we live in a wooded area), and on 3 occasions in 5 years I have called them to inquire about when the next cleaning was scheduled. Every time I have called, the person answering the phone has been what can only be charitably described as "snippy", and what in reality is just plain rude. For example, when giving my name, I have been interrupted with a loud demand for "Home phone number!" Today, when I told them there was standing water in a clogged gutter and asked if we might be moved up in the schedule if there were any unexpected openings, I received a short grumpy annoyed-sounding response basically whining about how overwhelmed they are. It was clear to me that no one in scheduling was going to hear about the request, and the person on the phone was much more concerned that I had dared to bother her than that there might be a chance to build some customer loyalty. I appreciate they may be busy, and that they may not be able to fulfill the request, but is it too much to expect some common courtesy when responding to reasonable inquiries from long-standing customers?
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Crystal Gassert
a year ago
I called after buying a living social deal. They were completely booked up for three weeks, but squeezed me in the next day as a nervous new home owner! The tech called 30 minutes prior to arriving, was on time, fast, and very polite! Awesome service and I will most definitely use them in the future!
Brandon Lacey
2 years ago
We've been doing business with Metro Gutter for a few couple of years now and all I can say is they are very dependable on their service and are easy to work with. Their phone receptionist is always nice and it's not hard to set an appointment with these guys. I am very satisfied with Metro Gutter's quality of service!
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james llabe
3 months ago
Your company does what it says it is going to do, in a professional and timely manner. Everyone whom I've met has been very professional and knowledgeable.
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Brent Foley
10 months ago
The techs did not follow my work order and did the bare minimum of cleaning the gutters rather than repairing them as I requested. I called later and they sent the owner out. He correctly quoted one half of my house and glossed over the other side that is not flowing correctly. A lot of hassle with multiple calls and still no resolution. I will find another company who I trust to correctly identify issues on both sides of the house.
philip calvin
2 years ago
I've tried their service last week and it was worth to pay. They clean nicely and effectively. That's why i hire MGHS to clean our chimney every two months. They have the best technicians so far. Very professional, well, superb service.
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Mary Scohera
2 years ago
A neighbor introduced us to Metro Gutter and we have been using them for years - for both gutter and chimney cleaning. My husband is happy and that makes me happy. I also appreciate the care they take in protecting our home and furnishings.


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