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metric-x business intelligence
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Business Intelligence, Analytics, Microsoft Excel, Dashboards, QuickBooks, Mobile Apps, Custom Software Development
Business Intelligence, Analytics, Microsoft Excel, Dashboards, QuickBooks, Mobile Apps, Custom Software Development

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Metric-X is a Rent Manager API Partner.
We help property management companies simplify processes:
- Minimize manual data entry
- Reduce paperwork and Excel files
- Extend Rent Manager capabilities

Learn more at: http://metricx.com/services/rentmanager-api-developer/
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Blog post: "Tableau Annual Maintenance Renewal"
at: http://metricx.com/blog/tableau-annual-maintenance-renewal/
When a company renews its Tableau annual maintenance plan, it indicates the company is using Tableau and getting value from it.

Scenario A: Lapsed Annual Maintenance

Metric-X sells Tableau, and we sometimes (very rarely) find that companies don’t renew the annual maintenance for their licenses. When we ask why they did not renew their annual maintenance for Tableau, we typically get these answers:

We were very excited about using Tableau for data analysis, but other projects became more important
The person who was championing Tableau left the company (or moved to another role)
Tableau was harder to learn than we thought
The data isn’t in a form that makes it easy to analyze in Tableau
We could not get IT’s help with access to systems that contained the data
Our management isn’t too interested or supportive
We continue creating Excel charts and reports …. that’s what our executives are used to


Scenario B: Tableau Spreading Like a Wildfire

In most other companies, one Tableau Desktop license purchase turns into 4 and then 10 within a six month period. Soon a department VP and the CIO are considering Tableau Server. Success stories are heard at the water cooler. Powerful visualizations are published on the intranet.

In such companies (and that’s a vast majority of them), multiple licenses are purchased at different times, so we “co-term” Tableau annual maintenance (we prorate the maintenance fee so that all licenses renew on the same date). We constantly receive inquiries when a user gets stuck. We know these are the companies that will renew their annual Tableau maintenance.



Avoiding Scenario A:

We cannot emphasize enough that migrating from Excel to Tableau for data analysis requires a change in mindset. Most companies use Excel so unconsciously, without any coordinated game plan for managing data or publishing charts. Companies in Scenario A above also assumed that widespread Tableau adoption was also going to be achieved without a game plan. One should expect roadblocks. Stuff happens. A little bit of stewardship and a game plan can create marvelous outcomes.

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Here's a project we are working on these days. A #dashboard that pulls data from #QuickBooks,  #Insightly CRM, Google Docs and Google #Analyltics.
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Photos of the area around our office. Rochester, Michigan, in Winter 2014.
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Rochester Michigan (Home of Metric-X)
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Metric-X helps companies manage and analyze their data.
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Metric-X Business Intelligence
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