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UnityPoint Health - Meriter
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#TipTuesday
Simplify your skincare regimen and renew your skin's youthfulness with SkinMedica & SkinCeuticals skincare products! Buy-One, Get-One 50% Off (offer ends 8/31/16)
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#FactFriday: Hearing loss is the 3rd most common health problem in the US. http://bit.ly/2b1v1jr
Many people put their hearing at risk every single day; whether it's their occupation, hobbies or lifestyle, excessive exposure to noise can result in permanent damage.
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We had so much last Friday at the PBS Get Up & Go! Day! Check out this PBS interview with Dr. Baumann-Blackmore!
http://bit.ly/2aV2egj
Get Up and Go! Day helps Wisconsin families stay active, healthy, and enjoy the outdoors!
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Consider Botox and now know what to expect? Learn more from our demo video.
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Have fun at the Spring Gala - Wisconsin Women's Health Foundation tonight! http://www.wwhf.org/springgala/
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Thank you to everyone attending CPR training classes in Dane County today. Don't forget to download your PulsePoint app! http://bit.ly/1Nyia8e
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Do you know what to do if someone's heart stops beating? Sign up for hands-only CPR training on 5/21!
A Community Partnership To Save A Life! Hands Only CPR Training
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Plans for Wednesday evening? Stop by our Farmers' Market and stock up on fresh, organic produce from 2-6:00 pm
http://bit.ly/2aOWYOD
We are proud to host a Farmers' Market at the hospital each week.
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#TipTuesday - Schedule back-to-school physical today.
Dr. Baumann-Blackmore shares why it's so important...
http://bit.ly/2aJ3eaI
Learn why scheduling your child's back-to-school physical is one of the most important and beneficial things to cross off your to do list today!
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202 S Park St, Madison, WI 53715
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#EatWellLiveWell! Try these Protein-Packed Zucchini Patties.
Mix up your breakfast routine with this healthful zucchini recipe.
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To schedule an appointment or free Meet & Greet with a family medicine provider in DeForest-Windsor, call (608) 417-3300 or learn more at unitypoint.org/deforestwindsorclinic.
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Contact Information
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202 S Park St Madison, WI 53715
202 South Park StreetUSWisconsinMadison53715
(608) 417-6000unitypoint.org
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Emergency Room
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Review Summary
3.4
36 reviews
5 star
17 reviews
4 star
5 reviews
3 star
1 review
2 star
2 reviews
1 star
11 reviews
"We loved the experience and excellent care received at Meriter in comparison."
"After seeig my actual doctor, found out I have a serious injury."
"Wonderful experience in the birthing center."
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Nyome Collazo-Santiago's profile photo
Nyome Collazo-Santiago
a month ago
I had my oldest child and my youngest child at Meriter and would do it all again. They offer specializations which do not even exist at St Mary's and UW doesn't deliver babies. There were some very specific circumstances with my youngest and it was a similar situations with my 3 year old, who was born at St Mary's. The experiences were night and day. I left St Mary's traumatized and combative about everything the doctors and nurses said and did. It left me afraid of going to other doctors. Where as Meriter was a generally warm place, with helpful and kind staff 90-95% of the time. Both my 3 yr old and my youngest spent time in the NICU and while St Mary's says they have private rooms and you're welcome to stay with your baby, if you tell them you want to they look at you like you've grown a 2nd head. Not to mention they have no place for you to sleep or shower and not even the basics of some type of food. I understand the baby is the patient but what mother wants to leave her newborn? Meriter at least provide some very simple food items, you couldn't live off of it but it was nice to be able to grab a quick snack while you waited for family to bring food. They had a communal shower which they regularly maintenances and would happily bring you towels if you needed them. They also had pull out couches and in the one room they didn't have a pull out couch (which my baby happened to be in) they made a cot available. The doctors were much more forthcoming with treatment details and you saw them regularly. I can't say enough about the nurses, they work so hard and are almost all amazing people with beautiful personalities. I would not hesitate to go to Meriter again and will NEVER have another baby at St Mary's.
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Response from the owner - a month ago
Hi Nyome, Thank you for sharing your story with us! We are glad to read you had such a positive experience at UnityPoint Health – Meriter. You can also share your story at unitypoint.org/MyMeriterStory if you desire. Have a wonderful weekend.
Ashleigh Johnson's profile photo
Ashleigh Johnson
6 months ago
I will never ever go to a hospital other than meriter! I've been in Madison for a few years now and st. Mary's and UW do not even come close to the type of care I have received at meriter. I am pregnant with my first child and every doctor I have had from prenatal unit, to my OB to the ER have been nothing but amazing. I truely do not understand the negative reviews!! Yes, sometimes things don't go as quickly (like the ER) as I would like at times, but it's an ER. They have good and bad days. Even with the nurses and doctors running around trying to get to everyone my care has always been exceptional and beyond expectations!!
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Response from the owner - 6 months ago
Thank you for sharing your story with us! We are glad to read you had such a positive experience at UnityPoint Health – Meriter. You can also share your story at unitypoint.org/MyMeriterStory if you desire. Have a great day!
Leah Hurtley's profile photo
Leah Hurtley
4 months ago
Wonderful experience in the birthing center. I had my first at St. Mary's and second at Meriter. We loved the experience and excellent care received at Meriter in comparison. Thank you!
Response from the owner - 4 months ago
Thank you for sharing your story with us! We are glad to read you had such a positive experience at UnityPoint Health – Meriter. You can also share your story at unitypoint.org/MyMeriterStory if you desire. Have a great day!
Dwight Johnson's profile photo
Dwight Johnson
3 months ago
I've been to the ER and for an overnight hospital stay for both my wife and I. The doctors are good, but the real stars are the nurses--their level of caring is evident in everything they do...kudos to Meriter for finding and retaining the nurses!
Response from the owner - 3 months ago
Thank you for sharing your story with us! We are glad to read you had such a positive experience at UnityPoint Health – Meriter. You can also share your story at unitypoint.org/MyMeriterStory if you desire. Have a great day!
Piyush Soni's profile photo
Piyush Soni
4 months ago
Lies and creates exorbitant bills for customers, with customer representatives not to help but to take advantage. I was in US for the last couple of days and didn't have a job (and thus no insurance) before leaving the country for good, but I still went there for my wife's 20th week ultrasound. We told at their Cash/Accounts/Finance section upfront that we don't have insurance, and asked for the total cost of a regular 20th week ultrasound of a pregnant woman to be paid in full by me. My HSA card still had $600 left and I said I wanted to go for it only if that can cover the cost. The lady there told me that unless there are some complications, the cost is generally $500 to $600, and since I don't have insurance she can offer me a 20% discount. I was happy, because that would mean around $480 max after discount. When I received the bill (by that time I had already long left the country for good) it was more than $1000, and very conveniently they took out 20% of that as promised. Thus, the bill was $800 instead of around $480 that they had told. And no, there was no complication etc., it was a standard run of the mill 20th week ultrasound test and nothing else (and they charged only for using their hospital "facilities" because the referring doctor anyway charged separately). The worst thing here is, I have to pay now these huge sums when I don't have that much income, and that too from another country with much lower valued currency. And all that because of their mistake - I wouldn't have got the ultrasound test done had they told me it would cost that much. On that premise, they had already charged us $300 in advance. To top that, I contacted their customer representatives multiple times, and no one was there to do anything to my problem, and one of them said, why don't you give us the remaining $300 in your card, promising to send a package through email which could help me reduce the amount I have to pay as I have no US income anymore. I paid, but of course no package ever arrived, that was a trick to get me pay whatever I had left. And sure no one knew the doctor who created the bill, so that I can't contact anyone. Now they're threatening to go to collection agencies for the remaining amount rather than sending any helping package.
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Response from the owner - 4 months ago
Piyush - We are sorry to read about your experience. We take all feedback very seriously. Are you interested in speaking with someone directly? If so, please send us a private message with your contact information.
Bertha Thomas's profile photo
Bertha Thomas
4 months ago
I was taken by amb.about 3 years ago and service was excellent. This year I was not satisfied with the service. Overall meriter is an excellent hospital.
Response from the owner - 4 months ago
We are sorry to read your experience wasn't what you had hoped. We take all feedback very seriously. Are you interested in speaking with someone directly? If so, please send us a private message with your contact information. Thank you.
Jodi I's profile photo
Jodi I
8 months ago
Meriter Hospital, 1/2/16 Over recent years I have had many physical therapist through the Meriter system, as my Physician Plus insurance has total coverage. In so being, I have never had any coinsurance, co-payment, or any additional payments for materials used during these therapies. When I received a Meriter bill for a 6/10/15 P.T. visit, I called the Madison office to question this billing. They had no record of a co-payment nor what the item was being bill for, nor did the Monona therapy office that I attended. Physicians Plus had no real information either, other than it was listed as coinsurance, in which I do not have, so the concession was that it must be a tangible item given to me. My P.T visits were consistent, with the usual tapes, bandages, and/or bio freeze products, so I had know idea what could possibly billable. The previous contact to Meriter back in August 2015 proved to have no merit to its billing practice for a coinsurance in which I thought the Madison staff had taken care of this issue, as I heard nothing further. Then after receiving another bill 12/21/15, I realized that this was not handle by the Meriter billing staffer I had spoken to on the matter. So on 12/28/15 I made the same regiment of calls, getting the same answers, as to no one knowing what this item was that I was being billed for. When call the Monona p.t. office, the new staff there was a bit more helpful than the previous contact, as staff returned my call promptly with an answer. The item she shows in the records was a splint, made of gauze and wax. Oh yes this is a tangible item if you want to call it that, but it is also comparable to the tape that has been used. Also known as supplies. So I called Meriter billing to question this material supply, as a billable tangible item. I was told, that it was of course, and the tape that is being used, is also. She said the tape, is within the bill, to the insurance company. So here it is, materials being billed to the insured, as a coinsurance, without informing the customer that this falls outside of their insurance, and is a poor business practice by Meriter. In addition, the billing department does not have detailed information, as to what is being billed, which falls within this same continuum. Please be advised that the coinsurance payment enclosed, as it is stated in your records, is a reflection of Meriter Hospitals gouging its customers. As my P.T. continues today, it does so outside of the Meriter system. Regards,
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Response from the owner - 7 months ago
We are sorry to read that you did not have the experience you hoped for. We would like learn more. Would you please send us a private message with your contact information and a patient representative at UnityPoint Health - Meriter will contact you. Thank you.
Lachen Michalski's profile photo
Lachen Michalski
9 months ago
Birthing center was fantastic, everyone was spectacular and took great care of my family and I! My son had to go right back to the ER a day after he came home and they did all they could with him and he was very important to them. From going there my whole life I can say that some of the nurses in the ER are very rude... And I can here them all gossiping about patients... That is one of the things that really bugged me so now I just go to the UW with emergency service.
Response from the owner - 9 months ago
We are sorry to read that you did not have the experience you hoped for. We would like learn more. Would you please send us a private message with your contact information and a patient representative at UnityPoint Health will contact you. Thank you.