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Mercy Medical Center
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Mercy Medical Center

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Before you hit the beach, head to the ball field or take to the golf course, take a moment to consider what these summer activities all have in common: the potential to harm your skin. Skin cancer is the most common form of cancer in the United States, with more than two million people diagnosed each year.

5 tips to keep your skin protected this summer: http://ow.ly/P2dNU
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Mercy Medical Center

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We love this story, "A husky dose of The Mercy Touch"!

Everywhere that Heather Woodhouse goes, Sabrina is sure to go, too. Trained to detect when Heather’s blood sugar levels are too high or too low (Heather has diabetes), the cinnamon-and-white therapy dog is her constant companion. Read their story at:  http://ow.ly/OYT0b
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Mercy believes all of its employees are caregivers. Learn more about Grant, our Print Shop Supervisor, in this video created for The Catholic Health Association of the United States​' video portrait of the heroes and heroines that make Catholic health ministry happen every day.

Thanks to Grant and all of the Print Shop volunteers who help us distribute important information to patients and the community!
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Deb is one of 13 operators in Mercy's Telecom Department, a vital, behind-the-scenes group that functions 24/7.

A former nurse, she makes house-wide announcements and alerts, such as emergency codes, trauma alerts, and weather watches and warnings. Deb also redirects calls; Telecom handled nearly 14,000 calls last month alone!

She also watches security cameras, and monitors a variety of important systems, including pinpoint alarms, operating room and hyperbaric chamber gas lines, and refrigerators that keep medicine at specific temperatures. Telecom operators are in constant contact with Security, Maintenance and other departments, such as nursing leadership.

Deb says she loves helping people! She feels privileged to be part of Mercy and says all of the operators strive to provide The Mercy Touch through their voices and on the phone.

Thank you, Deb and Telecom, for serving as the voice of the hospital!
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Yesterday, the Birthplace celebrated new daddies with a special card made out of the footprints of their newborn babies! Happy belated Father's Day to all dads!
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As part of a joint effort to meet emergency response requirements and prepare for potential emergent situations in the future, Mercy, University of Iowa Health Care and local public health agencies recently partnered to conduct a mock disaster drill on the Mercy campus.

The drill was designed to help test the organizations' response in the case of an Ebola or other highly infectious disease patient. The drill was monitored by multiple drill controllers; no Mercy patients or visitors were directly involved. 

Thank you to everyone who participated in this important drill!
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Congratulations to Hospice nurse Kim, who recently received The Daisy Award for Extraordinary Nurses! Kim was nominated by a grateful family who was moved by her deeply compassionate care. Congratulations, Kim, and thank you for embodying The Mercy Touch!
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Mercy Medical Center

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Look who came to Mercy for a visit!

Sissy the Schnauzer was posing for the cameras with her owner, Nancy, and Mercy Security Guard Samantha. You might remember that Sissy had quite an adventure when she made a 20-block trek to Mercy -- on her own -- last winter to visit Nancy in the hospital.

Look for an update on Sissy and Nancy in the upcoming edition of Mercy Touch Magazine.
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Please excuse our construction if you need to visit the Emergency Department or other ground-level areas of Mercy this summer!
 
Workers are installing flood gates at eight entrances to the hospital. In the event of a flash flood – and river flooding up to a certain level – the gates automatically lift and seal off the entrance to prevent and/or minimize water damage.

Thank you to Facilities, Security and all of the contractors involved in this flood prevention project!
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Please help us welcome Jacquelyn Zillman, PA-C, to MercyCare Mount Vernon! Learn more about her at: http://ow.ly/OGccp
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Be the one to save a life. Be the match!

Tom is a husband and father of three kids. He has lived in Cedar Rapids his entire life and served in the U.S. Navy. For the past 25 years, Tom has been fighting a bone marrow disease, most recently Myelofibrosis. Now, his best chance to survive is a marrow transplant. Tom needs a matched donor, and you may be the perfect match for Tom or someone else in need.

Join us for a bone marrow donor registry drive from 7 a.m. to 1 p.m. on Wednesday, June 24, in Hallagan Education Center at Mercy.

If someone in need of marrow is a match with you, rest assured that donation is not painful! Learn more at http://ow.ly/OwRHb or register at: http://join.bethematch.org/MERCY. Thank you!
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Gems of Hope Inc.​ recently recognized Mercy as the largest corporate fundraiser for its 2015 Hope Blooms campaign. Mercy raised $3,585 to help with the work provided by Gems of Hope. Great job!
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Contact Information
Map of the business location
701 10th St SE Cedar Rapids, IA 52403
701 10th Street SoutheastUSIowaCedar Rapids52403
(319) 398-6011mercycare.org
Medical Center, Emergency Room
Medical Center
Emergency Room
Doctor
Nursing Home
Cancer Treatment Center
Birth Center
Surgical Center
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours
Mercy Medical Center is a hospital in Cedar Rapids, IA. We offer birth care, heart care, surgery options, cancer care, emergency care, health and wellness opportunities, and more at the hospital, home care, health plaza, the area's only hospice house and more. Learn more about our services at www.mercycare.org/services.
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Review Summary
4.2
16 reviews
5 star
12 reviews
4 star
No reviews
3 star
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2 star
2 reviews
1 star
2 reviews
"Although I received excellent care at this facility I will never return."
"We already attend a MercyCare location for our general practitioner."
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All reviews
Holly Bailey
4 months ago
When I became suddenly ill I couldn't have asked for better care. The staff was kind, caring and considerate. Dealing with a new diagnoses is scary and the staff were so great to me and my family. They were very accommodating. Thanks Mercy!
Response from the owner - 4 months ago
Thank you for your kind words and for sharing your experience, Holly! We appreciate your feedback!
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Robyn Aaron
8 months ago
We already attend a MercyCare location for our general practitioner. So, when we needed emergency care last weekend, it was an easy choice to head over to Mercy. We had an excellent experience with the ER staff on call that evening. The registrant was friendly when we walked in and greeted us immediately with her computer in tow. We had to wait about 5 minutes, but that was better than we had expected. The triage nurse was friendly and competent before showing us to our room. Our main nurse that evening, Elise, was incredibly friendly and comforting - very attentive. We needed some blood-work, and the gentleman taking blood was one of the best I've ever had take my blood - friendly, quick, competent. No one likes giving blood, and I especially don't! So, it was extra helpful to have him taking the blood, when I was already stressed about our situation in being there. The practitioner was also very nice, explained things well, and answered all of our questions with solid, helpful answers. All in all, the emergency room could have been a scarier situation, and it was a pleasant one. We're grateful for the care received! Thank you to the staff that evening.
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Amythest Warrington
a year ago
Although I received excellent care at this facility I will never return. I will not give them more business. I called in twice with my bills in hand to pay and they told me not to pay because I had overpaid and received a refund check.They had looked up on the computer system and everything was good. Then all of a sudden debt collectors were after me. I am still dealing with this half a year later and have a black mark on my credit score. So not worth my two stitches. If the staff cannot manage the billing effectively I have no confidence in them over all.
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Evey Siems
2 years ago
I really appreciate what you have done for my cousin. You have kept him safe and healthy. Thank-you, Evey Siems
James Fauver
3 months ago
During a recent crisis with a loved one, we couldn't have had a better experience. Social worker Courtney and ER RN were compassionate, caring and utterly professional. In the ICU, Nurses Claire, Rebecca, and another - who's name I can't recall - were attentive, vigilant and caring in every way. I would go there for anything from a sniffle to if I was dying. Can't say enough good things...
Response from the owner - 3 months ago
Thank you for the kind words, James! We will make sure those teams see your nice comments. Thanks for taking time to write a review for us!
Tom Porter
11 months ago
I'm not going back to Mercy due to problems with their billing. I had a procedure performed in June 2013. In late Oct 2013 I received a bill for my share which was not covered by insurance, and I paid this amount in full within 11 days. And then in June 2014 (8 months later) I received another bill for still an additional amount for the same procedure that was performed almost a year earlier. Somebody there can't seem to get their billing straight, and they told me it's related to "system processing" (learned after many phone calls to AvadyneHealth and my insurance company). Fix the system, or am going to get still another bill to see if they can milk some more from me?
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Catherine Nolte
2 years ago
Never going here again! Was never asked to describe my symptoms. Was simply told what was going around (what's going around is a shorter duration than I've been sick) and was prescribed antibiotics, then the doctor left. Needed a diagnosis for my boss, was given nothing. Horrible! Turned around and went to St. Luke's.
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Jodi Fangmann
9 months ago
Wonderful