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Mercedes-Benz of Nashville
Mercedes Benz Dealer
Today Closed
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It's okay to stop and stare. We encourage it. #CL550 http://shout.lt/0YkP #FeaturedFriday
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With a handcrafted 4.0-liter biturbo V-8 sending 469-hp to the rear wheels, the all-new Mercedes-AMG C63 has the power to lead the pack and the performance to lead the industry. Build your own Mercedes-AMG C63 here: http://mbusa.us/rgtsSH1O
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Treat yourself. Browse our extensive inventory here: http://shout.lt/0Ft1
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Unlike on the golf course, on the road it’s hard to know where all the hazards are. That’s why our Intelligent Drive suite of advanced safety systems includes predictive technology like COLLISION PREVENTION ASSIST PLUS. Learn more about Intelligent Drive in the new 2016 C-Class: http://mbusa.us/Ecww4LPa
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Nothing beats that new car smell. Check out our vast new vehicle inventory! http://shout.lt/Z7Hl
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Your satisfaction is our top priority! Pay us a visit recently? Tell us about it! http://shout.lt/Z1Y6
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Marcia Chaney's profile photo
 
I purchased a C Series 300 in about February, 2015.  The best car buying experience I ever had! Everyone was so friendly and professional, especially our salesperson Jan Crick.  She was great!  I returned for a service recently and the Service Department personnel were so professional, accommodating and nice.  It was my dream to eventually own a Mercedes and at 59 y/o I finally have.  You all made the experience so much sweeter.  I recommend you to anyone looking for a Mercedes.  You are the "go to" people!
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Have them in circles
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Flammkuchenstube Hopp-Auf.Der Mercedes unter den Flammkuchen !!!!'s profile photo
 
Dynamic styling, thoroughbred motorsport technology and powerful handcrafted engines are hallmarks of Mercedes-AMG vehicles, but the all-new Mercedes-AMG GT S is the ultimate expression of everything our high performance division believes in. Build your own here: http://mbusa.us/P7Sn6OJo
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When vehicles in the future are self-driving, then the word "automobile" will truer than ever. Always at the forefront of automative innovation, Mercedes-Benz gave Cool Hunting access to the F 015 Luxury in Motion research car, a glimpse into how a fully autonomous car will eventually operate: http://mbusa.us/QkStEGCa

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This Diamond White C250 Sport with almond beige interior could be yours for a lot less than you think! Learn more here: http://shout.lt/0prH #FeaturedFriday
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The road is measured not just in miles, but in moments, too, so we want to see where your new CLA has taken you. Share a photo of your CLA here on our wall, or post them to Instagram or Twitter with the hashtag ‪#‎MBfamily‬.

‪#‎MBPhotoCredit‬: Alden Wallace 
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The all-new GLE450 AMG Sport 4MATIC Coupe is a dynamic new hybrid of style and performance. Beyond the sensual lines of its design, the GLE proves it can perform the way you want, when you want it. Whatever the conditions, wherever the road, the GLE’s 4MATIC all-wheel drive system is up for the challenge.
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For exclusive photos and breaking announcements from the showroom floor at the New York International Auto Show, follow @MBUSA on Instagram: http://instagram.com/MBUSA
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Contact Information
Map of the business location
630 Bakers Bridge Ave Franklin, TN 37067
630 Bakers Bridge AvenueUSTennesseeFranklin37067
Mercedes Benz Dealer, Used Car DealerToday Closed
Monday 8:00 am – 7:00 pmTuesday 8:00 am – 7:00 pmWednesday 8:00 am – 7:00 pmThursday 8:00 am – 7:00 pmFriday 8:00 am – 7:00 pmSaturday 9:00 am – 6:00 pmSunday Closed
We hope you have an enjoyable and informative experience here and find our site helpful in locating exactly what you're looking for. However, if you find yourself in our neighborhood, please stop by for a visit. Our dealership is located at 630 Bakers Bridge Avenue in the Cool Springs and Franklin area of Tennessee. A center for upscale commercial and residential growth, is where you'll find us. Our dealership is located just minutes away from Nashville Golf & Athletic Club, Brentwood Parks & Recreation and Crockett Springs Lake.
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Have them in circles
28 people
Sonic Automotive's profile photo
BENZTUNING's profile photo
Doug Bryson's profile photo
Fran Harmon's profile photo
Техцентр "Мерседес"'s profile photo
Jesus Carnet's profile photo
Barbara Burnett's profile photo
Patricia D.Rea's profile photo
Flammkuchenstube Hopp-Auf.Der Mercedes unter den Flammkuchen !!!!'s profile photo
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Review Summary
3.8
46 reviews
5 star
31 reviews
4 star
No reviews
3 star
1 review
2 star
3 reviews
1 star
11 reviews
"When I visit Lexus or Porsche it is a completely different level of experience."
"I dreaded going to buy a new car it seems like it takes hours."
"I LOVE my new Audi A4!"
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Jeff Knapp's profile photo
Jeff Knapp
a month ago
What can I say? I recently took my ML350 in for some routine service. When I called in I was greeted nicely and promptly transferred to the correct department. I mentioned what I was trying to accomplish (just an oil change and for some blue fluid for my diesel). I mentioned that I've never owned a Mercedes before and wasn't sure how they conducted business. I was informed of the processes, about loner vehicles and was provided several options in obtaining the said service. Upon my arrival I was greeted and went to the service desk inside. Nic Howard (my service manager) just happened to be walking up. Nic was extremely polite and knowledgeable. We walked back to my vehicle where we went over my requests for services as he collected data on my SUV. I was brought back to his office and explained what the next steps were. Nic also produced a quote on the services with and ETA. He then walked me over to the waiting area. While waiting I was greeted by the sales staff as well as other service advisers (Stacey). Everyone was welcoming and helpful. The waiting area was very nice as well as accommodating. The music playing overhead was fantastic too! All in all I was impressed and will continue to bring my business to this dealer.
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Tyler Stout
a month ago
Absolutely Loved how i was treated here. My mom bought a mercedes here and told the sales rep she was working with (Richard) -who is a legend- the struggles i was having with the local VW dealerships finding the car we wanted for a reasonable price. So he called me and gave me the VIP service and helped me find our car via Sonic Automotive Group. Not only did he put me in the car my wife and i loved, he did it cheaper than ANY of the surrounding VW dealerships. Connected me with Hatfield VW dealership in Ohio and from there i worked with them, they too were very helpful and kind. Stayed in close contact with Richard throughout the whole process and honestly it felt like i was talking to someone more excited about my car than i was. Wish they had a mercedes that we liked more than our Golf GTI. Any who. Richard, Mercedes Benz of Nashville, job well done. You've outperformed all VW dealerships in the area. Highly Recommend. Very satisfied.
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Randall Terrell
4 months ago
This was an amazing experience, as I am a new Mercedes owner and completely unaware of being treated at a service center that acted like I was the only patron of their day there I was at awe at the complete dedication to my happiness. From the moment I walked in and spoke with the receptionist to the handshake as I left I felt like I was important and not a bother to them. The receptionist was very attentive and polite, she alerted me after I notified her of my name that Brian was waiting for me she would let him know I was here. What service! About 2 minutes later Brian showed up and took over like a true professional and the experience was awesome. I even enjoyed getting to watch the monitor that was in the waiting area that had my car right on the screen and I could see at what stage of service I was at. Truly an awesome dealership with great pride in their service department that should get nothing but 10’s across the board. Thanks I will be back for any of my needs.
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bee you's profile photo
bee you
4 months ago
Mr. Bill is the greatest at what he does and I hope he continues to make positive changes to the quality of performance with his servicing team. He has truly saved the little bit of faith I had on taking my MB to the servicing dept as it’s the closest one for me. He took care of all the details needed for my vehicle far beyond what I had expected. It’s a blessing to have met you and look forward to our next (routine, fingers crossed) appointment. Have a Merry Christmas and Happy New Year! Blessings, Mrs. Smith [Fort Campbell]
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Darious Moore
a week ago
Brought my S63 in for routine service with brakes, I was originally greeted by Trey Billingsley who was nice at first but then got very rude and discourteous. I was starting to get a little frustrated by his demeanor, he then proceeds to tell me how he may not be able to get car completed for a couple of days ( I had an appointment). My loaner car gets pulled up and it is filthy with mud and dirt, crumbs, empty drink bottle in it. As he handed me the keys I stated "this is a little dirty is there one that you may have that is cleaner?" He stated "Sir you're lucky to be getting a car, I'd take what you have". I am very disappointed with this dealer. I purchased the car there and I have always serviced it there, I guess some things change over time. Looks like they may have had some turn over, I have 3 Mercedes-Benz that will find a new service home in the future. I am a business owner and this is no way to treat clients. I have been hearing about possibly another Mercedes store coming to town and I hope this happens after I got treated the way I did on this last visit, in the meantime my cars will go to Bowling Green for service and car purchases. The place was like a circus the last two times that I have been in, every client seemed frustrated the girls at the front counter are terrible and rude, service reps are rude, long turn around time on service, loaner cars are always a month out. I could go on and on.
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Response from the owner - a week ago
Dear Darious, Thank you for taking the time to write about your experience as customer service is extremely important to us. We apologize for any inconvenience this has caused you. We would like to speak to you directly about your experience at our dealership. Please contact our Service Director, Chuck Armstrong at (615) 742-8000. Thank you once again and we look forward to speaking with you.
Brandon Thompson
2 months ago
My wife and I had a wonderful experience while purchasing our used car from Mercedes of Nashville. Before we drove to the dealership, my wife called to verify the car was still for sale. This is when we first talked to Roman Chortyk. Roman addressed all of our questions right there on the phone. He even pulled the service history and checked the condition of the car (interior and exterior). He also verified how much tread life was left on the tires! Roman was first class all the way! Needless to say we drove to the dealership immediately! I truly believe the people at Mercedes treat everyone the same whether you are purchasing a used or new car no matter how much you are willing to spend. Every customer gets the first class treatment. I was searching for a particular vehicle for my wife and the Mercedes dealership had the exact model with the lowest price by thousands. I really had no need to haggle because after weeks of searching I knew I had the best deal and the best car. I would highly recommend purchasing a vehicle from Roman and Mercedes! Due to my experience, I will begin my next car search with these guys and you should too!
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Huy Tran
2 months ago
I have a 2007 ML350 that has only been serviced at MB of Nashville. So I've gone a hand full of times over the years. I've owned BMW's, Lexus, Infiniti, and Porsche. I would have to say the service of MB of Nashville is the least desirable of all others. Reason 1: Every time I call to make a service appt the receptionist seems distracted. One time she had a full conversation with someone next to her after answering the phone. It was really bad at one point literally almost a minute sitting there listening to her conversation. Reason 2: I had a check engine light come on and was concerned it may be something major so I asked the receptionist if I can schedule a day where a loaner would be available. So I waited a few weeks for an availability. The result was they did not have me down for one. Luckily my car is paid for and runs well. So the product itself I don't have an issue with, but experience is critical for me. When I visit Lexus or Porsche it is a completely different level of experience. My next vehicle would not be a Mercedes.
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Response from the owner - 3 weeks ago
Huy, thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced visiting our store. This does not sound like the quality of customer service we pride ourselves on. We would love to speak with you further regarding your experience, please contact Chuck Armstrong at (615) 742-8000. Thank you once again and we look forward to speaking with you.
Fran Harmon's profile photo
Fran Harmon
2 weeks ago
Service department is great! Jeff Mullins and his team are consistently responsive and do their best to earn my confidence!