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Mercedes-Benz of Nashville
Mercedes Benz Dealer
Today 8:30 am – 8:00 pm
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Did you know that every AMG engine is built by hand by one Master Technician? And that technician’s signature is on that engine

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"Dynamic styling, thoroughbred motorsport technology and powerful handcrafted engines are hallmarks of Mercedes-AMG vehicles, but the all-new Mercedes-AMG GT S is the ultimate expression of everything our high performance division believes in. Build your own here: http://mbusa.us/siSepK6c 
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Even the greatest athletes in the world can improve their performance with the right equipment. Tennis superstar Roger Federer takes a close look at the 2016 GLE Coupe's dynamic new perspective on combining style with substance. It pushes the long-standing SUV tradition of Mercedes‑Benz to new heights. Discover more of what the all-new GLE63 S has to offer in this video. https://www.youtube.com/watch?v=D1ir2wpnBmQ
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What are you thoughts on the all new #GLC! Comment your thoughts below! 
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Face the weekend head on. Do you have any adventurous plans? Tell us below! 
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Treat Dad to some luxury this Father's Day! #HappyFathersDay
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Have them in circles
31 people
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Happy Birthday America! How will you be celebrating this 4th? 
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Why blend in, when you can stand out in a beautiful C-Class?

Click here to check out our current inventory: http://shout.lt/6Ycf
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Successor to the legendary M-Class, the new GLE-Class is the culmination of nearly 20 years of pioneering work in modern luxury SUVs. In fact, that’s all the way back to when we invented the modern luxury SUV in the first place. Dive into this gallery and get a closer look at the new GLE300d clean diesel, GLE350 and GLE400, inside and out. https://www.facebook.com/media/set/?set=a.1071526982875330.1073742219.112336898794348&type=3
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The all-new Mercedes-Maybach S600 is whatever you make it. Select from a palette of wood, leather and color, and the Maybach S600 can reflect not only your unique taste, but your unique stature in the world, as well. Build your own here: http://mbusa.us/jpEJoqi9
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Brilliance with every stride, this C250 is sure to turn heads! http://shout.lt/6zs6 #FeaturedFriday
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Contact Information
Map of the business location
630 Bakers Bridge Ave Franklin, TN 37067
630 Bakers Bridge AvenueUSTennesseeFranklin37067
Mercedes Benz Dealer, Used Car DealerToday 8:30 am – 8:00 pm
Monday 8:30 am – 8:00 pmTuesday 8:30 am – 8:00 pmWednesday 8:30 am – 8:00 pmThursday 8:30 am – 8:00 pmFriday 8:30 am – 8:00 pmSaturday 9:00 am – 6:00 pmSunday Closed
We hope you have an enjoyable and informative experience here and find our site helpful in locating exactly what you're looking for. However, if you find yourself in our neighborhood, please stop by for a visit. Our dealership is located at 630 Bakers Bridge Avenue in the Cool Springs and Franklin area of Tennessee. A center for upscale commercial and residential growth, is where you'll find us. Our dealership is located just minutes away from Nashville Golf & Athletic Club, Brentwood Parks & Recreation and Crockett Springs Lake.
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Review Summary
3.7
57 reviews
5 star
35 reviews
4 star
2 reviews
3 star
1 review
2 star
4 reviews
1 star
15 reviews
"She says the service manager is back and to give them another try."
"Jan our sales person was wonderful we were in and out in no time."
"When I visit Lexus or Porsche it is a completely different level of experience."
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Have them in circles
31 people
George Girjel's profile photo
Greg Frazier's profile photo
Vishal Banker's profile photo
Doug Bryson's profile photo
Nikia Bennette's profile photo
KSM Power Pros's profile photo
Well-Planned Events's profile photo
The Skin Studio of Nashville's profile photo
Flammkuchenstube Hopp Auf's profile photo
All reviews
evan fortune's profile photo
evan fortune
3 weeks ago
Brought my Smart Fortwo to be serviced and was not disappointed. Gary Patel was fantastic and gave some great guidance on issues that needed to be addressed, plus they got me in and out in a reasonable time. The only complaint I have is about their Smart Lounge. I'm a huge fan of Smart, so I may be nitpicking, but the Lounge was not well presented; a lack of material, accessories and a general weak presentation of the Smart brand is a big detraction. I think Mercedes-Benz Nashville is missing a huge opportunity with the brand. Other than my Smart-centric mentality, awesome dealership and great staff! Will be back.
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Pam Owen
a month ago
Well, this was my first time at the service department. I had to wait two weeks for an apointment to get my breaks changed. I show up for a 1 o'clock apointment and everyone is out to lunch. The guy that greets me can not find my "agent". He has gone to lunch. He trys to fine someone else. Apparently, that someone is out to lunch. He goes to get the service manager, and he can not be found. I then go to talk to the general manager of the "whole place" and of course he is not available. So, I talk to the assistant. She says the service manager is back and to give them another try. We go back to the service department and the service manager is not there. So I left to get my breaks done at another place. Was looking to buy another Mercedes, but if their service department is that bad, I will buy another brand.
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Response from the owner - a month ago
Pam- Thank you for bringing this to our attention. What you described does not sound like the quality of service that we pride ourselves on here at Mercedes-Benz of Nashville. We apologize for the inconvenience you experienced while trying to get your breaks changed. We would love to talk to you more about your experience, please contact our Service Director, Chuck Armstrong at(615) 742-8000 at your earliest convenience. Thank you once again and we look forward to speaking with you.
Charlie Jordan
2 months ago
Took our Sprinter based RV here shortly after we bought it, for warranty work on a loose windshield gasket. When we finally heard back from the service advisor it was to tell us that the tech had cracked the windshield trying to remove the loose gasket. Thought perhaps that incident was a fluke and dropped the unit off 10 days ago for several warranty issues, and for the first service interval (essentially an oil change). I specifically told the service advisor not to do any work, other than what was related to the first service interval, that wasn't covered under warranty. Service advisor called yesterday morning to tell me that they had finished the work, but that someone had broken one of the rear view mirrors backing it out of the shop, and that they were waiting for a replacement mirror. When I asked how much the bill would be he said $820 - $850, which I thought was a bit over the top for an oil change, even for Mercedes! As the service advisor started reading items on the bill to me he said that we were being charged for several things that were supposed to be covered under warranty, that he needed to talk to the parts department and that he would call me back later in the day. He also agreed to email me a copy of the corrected invoice. I have not heard back from him. My research prior to purchasing the unit led me to expect a much higher level of service from a Mercedes dealer. update: they dropped the price of what MBUSA calls an "oil change plus" to $613.42. $600 for an oil change! My wife left 2 calls to Chuck Armstrong, no reply. Wow. Based on this experience, we certainly won't be purchasing a Mercedes automobile in the near future
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Christian Puryear
2 months ago
Brought in my mothers car for a diagnostic check (some lights on console). After waiting 10 days for the appointment, I was surprised to learn they might not be able to run diagnostics on my car that same day, was treated as if I was being demanding! I pointed out some simple, specific issues. After picking up the car, they had not been addresses. I was told "that can't be corrected with your car". When I produced the Mercedes Star Bulletin outlining the fix, I was given a "Where did you get this?" followed by a 'Oh, we'll fix it next time'". And there might have been a next time, had they also not recommended a number of fixes that had already been performed! And had they not charged me an environment disposal fee(??) although no parts were replaced. Or had they even bothered to do the 'complimentary' 79-point inspection and carwash. These guys are either clueless or crooks. Either way, they're not who you want working on your car.
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Response from the owner - 2 months ago
Thank you for taking the time to reach out, Christian. We are sorry to hear you did not have a good experience at our store. We pride ourselves on providing each customer the most accurate diagnoses of their car issues. We would love to talk to you more about your experience, please contact our Service Director, Chuck Armstrong at (615) 742-8000. Thank you once again and we look forward to speaking with you.
Value Furniture
a week ago
this is probably the worst dealership in nashville they will never warranty any work they do and their work is bad i paid 7000.00 for repairs and they are not fixed i had to take it somewhere else that knew how to fix mercedes benz because they do not and i have owned mercedes benz for 20 years 10 years ago the old owners knew how to treat people these owners do not if you read this post and you have a mercedes benz you should find a different place to have it fixed because these people will rip you off
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Response from the owner - a week ago
Thank you for taking the time to share your feedback with us and apologize for any inconvenience this has caused you. It is always our goal to provide an excellent guest experience. When we have failed to do so, we value being notified. We would love to talk to you more about your visit with our service department. Please contact our Service Director, Chuck Armstrong at (615) 742-8000 at your earliest convenience. Thank you once again and we look forward to speaking with you.
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Jordan Nikkel
2 months ago
After doing a lot of research online about used cars, we found a 2006 Prius here that we really liked and was in our budget, so we came in to look at it. Richard Kupelian did a great job taking care of us, was very upfront about everything (including giving me a copy of the car's inspection report), and even after we bought the car has been very helpful. When we test drove the vehicle, they had just gotten it a couple days before hand and it hadn't undergone the normal cleaning regimen, so the inside was actually a bit disgusting (spills from infant, sticky pennies in the change box, etc). They promised they could clean it up for us that day, though, if we liked it, and so we agreed. When we got back that evening, we finished all the financial application stuff and when we got to the car, it was a totally different thing. The inside and outside was spotless and shiny, with freshly shampooed carpets and that great new car smell. Even after we bought the car, Richard contacted me and let me know that they still had some painting touch-ups to do and some touch ups on the wheels to do at no charge to us, and we could just schedule it for whenever we wanted. In summary, these guys are not only good salesmen, but they stand by their sales even after they are made. Thanks so much, Mercedes-Benz of Nashville!
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Darious Moore
3 months ago
Brought my S63 in for routine service with brakes, I was originally greeted by Trey Billingsley who was nice at first but then got very rude and discourteous. I was starting to get a little frustrated by his demeanor, he then proceeds to tell me how he may not be able to get car completed for a couple of days ( I had an appointment). My loaner car gets pulled up and it is filthy with mud and dirt, crumbs, empty drink bottle in it. As he handed me the keys I stated "this is a little dirty is there one that you may have that is cleaner?" He stated "Sir you're lucky to be getting a car, I'd take what you have". I am very disappointed with this dealer. I purchased the car there and I have always serviced it there, I guess some things change over time. Looks like they may have had some turn over, I have 3 Mercedes-Benz that will find a new service home in the future. I am a business owner and this is no way to treat clients. I have been hearing about possibly another Mercedes store coming to town and I hope this happens after I got treated the way I did on this last visit, in the meantime my cars will go to Bowling Green for service and car purchases. The place was like a circus the last two times that I have been in, every client seemed frustrated the girls at the front counter are terrible and rude, service reps are rude, long turn around time on service, loaner cars are always a month out. I could go on and on.
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Response from the owner - 2 months ago
Dear Darious, Thank you for taking the time to write about your experience as customer service is extremely important to us. We apologize for any inconvenience this has caused you. We would like to speak to you directly about your experience at our dealership. Please contact our Service Director, Chuck Armstrong at (615) 742-8000. Thank you once again and we look forward to speaking with you.
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Diane Bonner
a month ago
I received a recall letter in the mail from Mercedes-Benz USA for my rear brake lamps. I contacted Mercedes-Benz of Nashville to schedule the service and from my initial contact with the dealership until I walked out of the door I was treated the respect and excellent customer service. I appreciate being treated as a prime customer. It felt good to know they were there for me when I needed them. I will not hesitate to contact them in the future. Great experience.