The UPS insists 7.87 larger than 8.
They are beginning to offer 3D printing services which would be cool if I could get them to do it. Here's the email exchange when I requested a quote:
UPS: "We tried getting a quote for your 3D Model, but unfortunately the dimensions are a bit off. The max size we can take is 6x6x8, your model is 7.87x 5.32x 0.98. If you can make some changes to it so that it fits our machine we can go ahead and provide you with a quote."
M: "I don't understand. My model is roughly 1x5x8 which fits into 6x6x8. It should be no problem."
UPS: "unfortunately no matter h0w much we have tried to switch the format of your model our machine keeps detecting problems, so the only way we can even get you a quote is if you re format the model and it is smaller than 8 inches because the 7.87 is not letting us process your file at all. Sorry for the inconvenience please let us know if you are going to edit your file then we can get you a quote asap."
Me: "7.87 is smaller than 8.00! Exactly how much smaller does it need to be?"
UPS: "Well if you cannot reformat it we cannot print it, as we mentioned multiple times we are trying to get you as well as other customers files quoted and printed and we cannot do so to get you a quote because it is showing that it is too large and that there are problems, it is not that we are not trying to print your file our machine is detecting the problems not us personally we want your file to get printed. Thank you have a nice day."
Me: "The format is STL. Let me know if you need a different format. 7.87 inches is less than 8.00 inches, so that should not be a problem. My guess is that you simply need to rotate the model in one direction or the other. If you tell me the length restrictions of each of the the X, Y, and Z dimensions are, then I can rotate it for you, though I must say it feels like you're saying that you can't fit a broom through a door because the door is too narrow given the way that it was handed to you. I suggest you just ask for help rotating my object to fit into your box because it definitely fits and there surely must be a way for you to do that."
UPS: "Actually, you can find a new 3d print location i'm refusing your service for your sarcastic comments, Of course we realize already your file's size, we have done everything to try to fit your file unto our screen and nothing has worked, have a nice day."
Me: "How is it sarcastic to suggest that you ask for help? I have no way of knowing how much or little you understand about 3D modeling, but it's not out of line to make an analogy regarding fitting a broom through a door. If you find that insulting to your intelligence, I'm sorry, but I haven't used sarcasm in the least. You have to admit that your insistence that 7.87 is less than 8.00 doesn't suggest confidence. What would you have done in my situation?"
UPS: "We apologize for any misunderstanding in regards to your 3D Model. You are correct, your item is 7.87, but even though it's smaller than 8 Inches, the 3D Printer needs more than 0.13 Centimeters to be able to add the support material, which is what holds your item in place when the 3D machine is releasing the ABS Material to create your item. If the machine doesn't have enought room to add the support material it won't be able to print your model and will prevent us from providing you with a quote. If you can resize your model to at least 1-2 inches shorter on the longest side, the machine will be able to provide us with a quote and estimated time of completion."
Me: "In that case, you are not specifying your size requirements correctly. What are the exact largest dimensions that will definitely fit? And if the limits are different in different dimensions and you are not able to rotate dimensions to fit, be sure to specify the specific limits in the X, Y, and Z dimensions."
I understand that 3D printing is new for them, but I sort of expect them to understand the dimensions of boxes because moving boxes around is the main thing that they do. The cover image is from the following video by a pug owner who's experience mirrors mine exactly: https://www.youtube.com/watch?v=YwOt9WK0CZs