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McKenna BMW
Car Dealer
Today 9:00 am – 9:00 pm
243 followers|1,345,350 views
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McKenna BMW

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Unleash character. The #BMW #X4 combines lifestyle and performance and merges X-typical power and the aesthetics of a classic coupé. +BMW USA +BMWBLOG 
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McKenna BMW

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You may have to wait more than 4 months for your new #BMWi8 but it will be worth it. http://bit.ly/1NbSPuf +BMWBLOG 
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McKenna BMW

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BMW's plans for next plug-in i model, due after 2020 with battery improvements #BMWi8 #BMWi3 +Autoblog 
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A Road Trip Aboard The BMW i8 #BMWi8http://bit.ly/1BpOXiF +BMWBLOG 
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German tuner Hamann brought a beautiful ‪#‎BMWM4‬ Coupe to Geneva +BMWBLOG  http://bit.ly/1FMyb1y
German tuner Hamann brings an exciting BMW M4 model to the 2015 Geneva Motor Show.
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BMW’s New Vehicular Small Cell Technology Will Automatically Connect Your Mobile Device  +BMWBLOG  #FutureTechnology #BMWSmallCell
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McKenna BMW

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Florida-based Velos Designwerks unveils their tuning project based on the new 2015 #BMW #M4 Coupe, and it is beautiful. +BMWBLOG 
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Each trip in a #BMW is like flying away on a holiday. +BMW USA 
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BMW's First 'Mainstream' Plug-In Will Be The 71 MPG X5 Hybrid #BMWHybrid #BMWX5 +Jalopnik 
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The 2016 BMW M3 Facelift will get a series of upgrades, starting with an updated iDrive system, Competition package and 20 inch style 663M wheels +BMWBLOG 
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Contact Information
Map of the business location
10900 Firestone Blvd Norwalk, CA 90650
10900 Firestone BoulevardUSCaliforniaNorwalk90650
(562) 219-4570mckennabmw.com
Car DealerToday 9:00 am – 9:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 9:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 9:00 pmSaturday 9:00 am – 9:00 pmSunday 10:00 am – 6:00 pm

We are the #1 BMW Retail Seller in Los Angeles and have been a family owned and operated company since 1956. Our focus has always been on customer satisfaction and our customers appreciate the way we do business.

  • Complimentary Pick-up and Delivery: For the ultimate in convenience we pick-up your car from your home or office and deliver you a BMW service loaner while your car is in service.

  • BMW Service Loaners: We have a large selection of BMW service loaners.  

  • State-of-the-Art Service Facility: The best of the best in BMW factory trained technicians and factory parts. Click here to schedule your BMW’s next service appointment or contact our service manager at (866) 932-9416.

  • Free Car Wash: Interior & exterior with every service visit.  

  • BMW Certified Collision Center: Dent-less removal & Alloy wheel repair onsite.

  • Saturday Service Available: We accommodate your busy schedule.
Come see us and experience the McKenna difference.

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Review Summary
3.0
38 reviews
5 star
16 reviews
4 star
2 reviews
3 star
No reviews
2 star
5 reviews
1 star
15 reviews
"Internet sales review - Dan Fann was awesome!"
3 reviewers
"HANDS down the most awesome BMW dealer around here."
3 reviewers
"Worst bmw dealership, worked out deal over phone and email."
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Have them in circles
243 people
sharjeel malik's profile photo
LATINOS's profile photo
Mohammad Alhani's profile photo
AlifeNthenSome's profile photo
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King Madred's profile photo
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All reviews
Tricia Garrett
4 weeks ago
Please do not give your business to these people. Check out the reviews here, on Autotrader and Yelp and save yourself the headache. We found a vehicle of theirs listed online and we emailed with them back and forth for an entire day regarding this vehicle. The next morning we called in b/c they quit responding to our emails (ironic?) and we were then told the price was $3k more than the price listed on all three sites we saw it on the day prior. Initially they made us sound like we were crazy but luckily I had a screen shot of the price from the night before to prove it. They eventually admitted it was a listing mistake and REFUSED to honor the price they had it listed at. Then they made it sound like giving us a military discount made up for it (do they not give this to all military members??) Even with that it still was not close to the original listed price. They told us they would see what they could do and call back, but they never did! We called the next day and were told they just sold it. TERRIBLE BUSINESS ETIQUETTE... If I misquoted a client I would never go back and ask for more, I would honor the price because it was MY ERROR. I understand mistakes happen, however they clearly we're not concerned with making it right or customer satisfaction in general. The reviews all speak for themselves, I should've read them first.
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Gary West
a month ago
I have bought 20 BMW's over the last 30 years. all of them from Kevin Hite. I live very close to another dealership just off the 5 frwy, however I will only have McKenna work on my cars. I have NEVER had any bad experience here. They tell me what they are going to do and then they do it. I suggest you speak to Kevin and make up your own mind. I always seem to have Robert in service and he does a great Job!
Response from the owner - a month ago
Hi Gary, Thank you so much for sharing your positive review of Kevin and our service department. Customer feedback is very important to us. We look forward to seeing you again! Sincerely, Greg Dickson General Manager McKenna BMW
CARLOS FLORES
5 months ago
I own a BMW 528 2013, on September 20th i took my vehicle for a service .they gave me a loaner vehicle for couple hours which i return after they call me. 20 days later i received the bank statement and i noticed that the $100.00 i left as a deposit was not returned to my account therefore i proceed to make a phone call and I proceed to explained the situation to the the Front desk receptionist i was surprised that she was very rude and unprofessional she did not listen to the questions at all. all I was asking was to let me talk to someone at the loaner dept and this exactly what she said we are not a bank we cannot answer your questions ,you should be calling your bank not us. i "m very disappointed we should not be treated like that we expend to much money buying this kind of vehicles to be treated disrespectful one thing i will make sure is that I'm not going back there for a service .
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long hei wong
6 months ago
They are horrible and completely rude. When I started to negotiate the price of the car, they told me that they will not give me any discount and stopped me by telling me the car was sold. Be aware!
Alan S
a week ago
I recently was shopping around for a 2015 M5, and was getting the run around from many dealers who were either taking forever to give me a quote over the phone, or just difficult. I eventually contacted Garrett over at McKenna who was straight forward, and got things taken care of quickly. Now, my experience buying the exact car I wanted there was no less than excellent, and the people who work there are very friendly. I would definitely recommend checking them out, if you're in the market for a new BMW. Thanks!
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Response from the owner - a week ago
Hi Alan, Thank you for your feedback on your recent visit to our dealership and your experience with Garrett. Customer feedback is important to us. We look forward to seeing you again soon and drive safely. Sincerely, Greg Dickson General Manager McKenna BMW
Sauhang Patel
3 months ago
Absolutely horrible experience. I went there to buy a 2015 M3 and from the moment we were there it was a bad experience. Shortly after meeting the salesperson, we told them we were interested in a new car they automatically assumed we were taking about a 3 series. He actually took a step back when I told him what were looking for. After the usual introductory show through the showroom floor and getting water and coffee, he took us to the garage where they were all stored and I found the one I wanted, exact same model. I asked if I could take it for a test drive and he told me we weren't allowed to because they don't usually let customers test drive the M models (thankfully I got a chance to test drive the M4 elsewhere so I had an idea of the drive). Then when it came time to sit down to talk prices, he started off by telling us it was marked up $5,000!!! That's just ridiculous. His explanation was its a new M model and everyone is wanting it and all the other dealers are doing it as well. Not true but will get to that. While all this was going on and I was asking him about some of the technical aspects of the car (engine, horsepower, torque, trunk space, how much to get additional maintenance plan added on, etc), he didn't seem to know the answers. At the end of the day, as much as I wanted to walk out with that car, I told them no thanks. Ended up going to another BMW dealership who gave me the car at a price that was not above MRSP and one I was happy with and let me custom order it. Granted I have to wait but it's better than paying these guys a premium on this car. That 5 grand is enough to pay for insurance and gas for at least a year. Never going back here again.
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R RENDON
6 months ago
FIRST REVIEW AN I HAD 2... TOOK MY BMW 2 GET SERVICE AN FIND OUT THAT IT WUZ STILL LEAKING OIL.. NOW GOIN BACK FOR TH 3RD TIME CUZ MY SERVICE LIGHT CAME BACK ON !!!!!!! DONT REALLY HAVE TH TIME AN ENERGY 4 THIS.....
Daniel Zhu
8 months ago
Completely rude and a very shady dealer. We were 95% confident getting a 7 series from them due to a great quote, but when we were test driving our salesman was impatient, brushed off our questions, and lied about comparisons to our current Mercedes. It got even worse when we were looking at the facts and asked questions about their pricing. The salesman didnt want to give answers and gave us excuses not to answer our inquiries about the car. Clearly we were getting nowhere so we left. When we left, it felt like we were getting pulled over as there was a gate with the guard asking us questions about our private information usually only a police officer would ask. Lastly, as we finally pulled out of the dealership, the salesman called and started just punching numbers, clearly trying to get some kind of revenge as we didn't make a deal. I'm sorry BMW, we will not buy a top notch car with such deceiving and immature service.
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