Make Yourself Redundant - in a good wayhttp://www.ousbey.com/blog/make-yourself-redundant
This is the kind thing I have always thought was a great idea, but you have to be able to apply the improvement successfully.
I have numerous times tried to improve things only to make them worse. Other times you wonder why you did not make the change sooner because it is so effective.
While I am not an expert on this, I think one the the best ways to make improvements is to automate simple repeatable actions. If you try to automate or improve a complex process you may be making it worse. Break the complex process into simpler ones and the see if you can make it better.