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Matthew Hooper
Worked at Integrated Solutions Management
Attended Minuteman
Lives in MA, USA
478 followers|775,924 views
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Matthew Hooper

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10 AM ET Modernize Self-Service
Modernize Self-Service: Digital Transformation towards the Delightful User Experience
http://bit.ly/1PFEGML
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Matthew Hooper

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Great Post by +Ryan Ogilvie on the failing approach to problem management.
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Don't miss +Gene Kim present this Friday How large enterprises do DevOps
 
Join Gene Kim and the speakers for the upcoming DevOps Enterprise Summit to learn how the 'horses' are doing DevOps, focusing on how they address the top 5 challenges facing the DevOps community today: Automated testing, security, organizational design, DevOps culture and metrics.
This Hangout On Air is hosted by Electric Cloud. The live video broadcast will begin soon.
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How do large enterprises do DevOps? - A Video Chat with Gene Kim & the #DOES15 Speakers
Fri, September 11, 2015, 1:00 PM
Hangouts On Air - Broadcast for free

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Matthew Hooper

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So crazy awesome!!!
 
That is the definition of .... "EPIC"!
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unreal! that is sick
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Matthew Hooper

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Extending communication into ITSM platform is key to killing Email as the tool of choice.
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Another great read from +Ryan Ogilvie explaining the practical application of OBASHI...  good job Daniel son
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Join us this week as we dissect a few different approaches to delivering services traditionally and in the future.
This Hangout On Air is hosted by Matt Beran (HackingBusinessTech). The live video broadcast will begin soon.
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EP68 Emerging Cloud Sourcing Models
Fri, October 23, 2015, 3:00 PM
Hangouts On Air - Broadcast for free

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Collaboration maturity means that I can leverage the skills and knowledge of any employee at any time to get my job done, with tools that make it seamless. A panacea worth shooting for.

I haven't had this much fun on the podcast in a while. Thanks +Matt Beran +Matthew Hooper +Farah Remtulla #hackbiztech #itsm
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Definite read for anyone involved with GRC, ITSM or CyberSecurity.  
When subject to an audit DevOps process can be challenging for auditors to understand, it is important that process that track everything are used.
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To be honest, it is about scope and being bound by scope. DevOps initiatives can be audited just fine within a well defined, narrow scope of services. ISO 20k can help a lot here, as can Lean. 
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My latest blog post- using Digital Transformation for improving ITSM
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People
Have him in circles
478 people
Kimberly Dawn's profile photo
Claude Gobeil's profile photo
Carlos Casanova's profile photo
Chris Matchett's profile photo
Robert Stroud's profile photo
Anthony Tattersall's profile photo
Maya Thrissur's profile photo
Kenneth Michelson's profile photo
Eliana Roberto's profile photo
Work
Occupation
Executive leader - helping business achieve greater agility & success
Skills
leadership, marketing, branding, technology, ITSM, ITIL, sales process, marketing process, IT process
Employment
  • Integrated Solutions Management
    President - Commercial Services, 2014 - 2015
  • SMAK
    CEO / Co-founder, 2011 - 2012
  • Inforonics
    CMO / CIO, 2009 - 2011
  • Vigilant
    CEO / CTO Co-Founder, 2004 - 2009
  • Sofsense
    CTO, 2000 - 2004
  • Stream / CS&T / Modus
    Everything IT, 1994 - 2000
  • Acorio
    VP of Strategy, 2013 - 2014
    Co-founded ServiceNow Professional Services Company, taking organization from $0 to $2+M in revenue in first year of operation.
  • LANDESK
    ITSM Evangelist, 2015 - present
    Product strategist and market expert for ITSM & DevOps product lines.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
MA, USA
Previously
MA, USA - Utah
Story
Introduction
CEO Co-Founder of SMAK. I have a professional bio here:   www.google.com/Profiles/MatthewBHooper.

This one is for my personal side of life.  Not that I have much of one, but the one I have I love.


Bragging rights
started businesses, raised teenagers, deployed BMCFootprints (which made the other 2 look like a walk in the partk)
Education
  • Minuteman
    Computer Science
  • Newbury College
    Business / Makreting
  • American InterContinental University
    International Business Management / Marketing
Basic Information
Gender
Male
Relationship
Married
Other names
Matt Hooper
Matthew Hooper's +1's are the things they like, agree with, or want to recommend.
10 Things You DONT Want to Hear at CAB
servicemanagementjourney.blogspot.com

Each week, depending on your organizational setup, a group of vested parties gets together to review, assess and prioritize the upcoming cha

OBASHI – An Interesting Perspective for your Business
servicemanagementjourney.blogspot.com

Primarily when we are looking at the improvement of services we speak about people, process and technologies. Before we can make improvement

Problem Management is not the Incident Graveyard
servicemanagementjourney.blogspot.com

For those that are unaware, the purpose of problem management is the reduction of incidents in amount and severity that impact a business. I

Geek- Comprar con inteligencia - Aplicaciones de Android en Google Play
market.android.com

Los productos de moda están 50-80% más baratos que en las tiendas de costumbre. Ten acceso a las mejores ofertas en audífonos, altavoces, ac

Social Media News and Web Tips – Mashable – The Social Media Guide
mashable.com

Social Media news blog covering cool new websites and social networks: Facebook, Google, Twitter, MySpace and YouTube. The latest web techno

Ten Ways to Get the Most out of Google+
www.cioinsight.com

With more than 250 million registered users, Google+ has now emerged as a top social-media player. CIOs and other senior technology managers

New Seed Stage Fund in Boston Debuts From Former Polaris Partner | Bosti...
bostinnovation.com

Raising seed money for consumer startups might be getting a little easier here in Boston. A new seed stage venture capital fund just emerged

PowerInbox Launches API So You Can Learn to Love Your Inbox Again
bostinno.com

Most of us are desperate to spend less time in our email inboxes, but the influx of messages keeps us battling for Inbox Zero. But what if s

SHIFT
mind-shift.grou.ps

A private Cultures/Community social network. Members. vzqnpzvxuydtjcxhj; Matthew Hooper; Christopher Matthew Dancy; ieghorxcjsrtpubts; Marti

SHIFT
mind-shift.grou.ps

A private Cultures/Community social network. Members. vzqnpzvxuydtjcxhj; Matthew Hooper; Christopher Matthew Dancy; ieghorxcjsrtpubts. 4 mem

Discover your International Online Potential
www.seomoz.org

Expanding internationally is one of the advantages of having a web-based business. However, international expansion in our industry tends to

Cabarete Kite Beach Webcam
www.cabaretekitebeachwebcam.com

A Cabarete webcam for kite boarding, kite surfing, SUP and surfing live on Kite Beach Cabarete, Dominican Republic. Live cam for wind and wa

The social media lifecycle [infographic] - Holy Kaw!
holykaw.alltop.com

A · B · C · D · E · F · G · H · I · J · K · L · M · N · O · P · Q · R · S · T · U · V · W · X · Y · Z · # · Hot Topics · New Topics · My Rec

The Rise of the Quantum Age of IT
www.cioinsight.com

The Quantum Age of IT represents a shift from a monolithic IT organization that “owns” its technology to one that delivers strategic val

TechCrunch | Keen On… Connected: The Movie About All of Us (TCTV)
techcrunch.com

One of the most interesting movies of the year launches tomorrow. Connected: An Autoblogography about Love, Death and Technology is the work

Former Lotus and Microsoft exec Ray Ozzie hiring for new start-up, Cocomo
www.boston.com

By Scott Kirsner, Globe ColumnistRay Ozzie e-mailed earlier today to let me know that he has a post-Microsoft start-up, and he's hi

Guest Blog: Become a Social CIO – Your Career Depends On It
blog.hellersearch.com

Guest blog by Mark Fidelman, author of "Socialized!," on the importance of CIOs building a social media following internally and externally.

Games People Play: How to Use Game Dynamics to Increase Customer Loyalty...
www.carolmorgancox.com

Tweet. Integrating game dynamics into your business can be a powerful mechanism for interacting with your customers and for rewarding them f

David Gelernter: Rethinking the Digital Future
online.wsj.com

In The Wall Street Journal, Holman Jenkins interviews David Gelernter, the Yale professor who decades ago envisioned a lot of what we now do

I can't get no FUTURE satisfaction? - ITSM WEEKLY THE PODCAST (EPISODE 7...
www.servicesphere.com

Blog Review. Blog Index. ITSM Blogg RSS. People Are Talking. Multimedia. Practitioner Radio. ITSM Weekly THE PODCAST - USA Edition. ITSM Wee