Let me see if I've got this right. Retail corporations pay the people working the register minimum wage, or close enough to minimum to be irrelevant, in order to turn a profit. Retail employees who aren't paid enough to care about the customer or to have any loyalty towards their employers end up either stealing from the company, or giving customers mediocre service. So, instead of paying better wages and making a retail job one where somebody can earn a living, Dunkin Donuts would rather spend money on technological security systems which tell employees, "You're not only interchangeable, but we don't trust you."

Why not just put a robot behind the counter and be done with it? It's probably more humane than paying people poverty wages to act like robots.
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