So very displeased with this seller. I was notified that my order would be
here before Christmas. I was notified that my order had shipped. It was not
and had not. This was a present for my wife so I had to explain to her that
I had ordered it and it would be here later. I contacted the company after
Christmas. I was informed that the item was on back order and would not be
available for 1-2 weeks. I wasn't upset at this point, stuff happens, I get
it. It would have been great for them to tell me that BEFORE Christmas. I
shouldn't have had to try to track down my order. Then after finally
receiving the order today, its WRONG. I ordered the set of 3, 3 different
sizes. What I received was 3 of the smaller cups (1/8 cup). I sure hope they
make it right...
EDIT: They didnt...
I'd really like to give them zero stars. I can see from other reviews that this seller likes to pull a fast one. I'm sure the actual product is fine, however the seller WineStuff is subpar at best. I was looking for a gift for my wife. I wanted the 1 cup size of this measuring cup. At the check out I was offered to purchase "The Set of 3" which included the 1/8 cup, 1Cup, and the 2cup. I thought the pricing was reasonable so I changed my order to the Set of 3.
I never received any kind of confirmation from the seller, but not all sellers send one, so not a big deal. I checked the estimated delivery time Dec 18-Dec23. Perfect! Christmas came and went. On about the 27th I sent the seller an email asking for an update on my order, as I had not received it. They told me it was going to be a couple weeks as it was on back order. Fine, although some communication on their part would have been great, I get it, stuff happens. That would have been great information for them to offer up freely. I was not upset, just disappointed. I finally received the items yesterday, only to find out that its 3 of the small 1/8cup size. I review my order hoping that it was just an error. I can no longer find the web page that lists the "Set" as an option, nice, bait & switch.
I contact them again trying to get to the bottom of this issue. Now I am very irritated... Their response was "We apologize for any confusion, however the item you ordered is only one size. It was not offered in different sizes." So now I am a liar too? Now I am angry.
Now to attempt to get a refund which I am very sure will be like pulling teeth. Avoid this seller, as I will be.