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Mary Kirby
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Mary Kirby

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Dutch airline KLM has a new set of renderings for its next-generation business class, based on the Zodiac Cirrus outward-facing herringbone seat that is among the most popular in the sky. It’s a significant upgrade from the B/E Diamond seat, which is fully flat but does not offer direct aisle access, meaning that window seat...
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Mary Kirby

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A decision by United Airlines to extend the life of its Boeing 767-300ER fleet means more widebody aircraft crossing the Atlantic Ocean (and fewer 757s doing the work), plus a nose-to-tail cabin retrofit that will see the three-cabin interior replaced with a two-cabin interior, significant improvements made to the inflight entertainment system and the introduction of connectivity. Perhaps the biggest...
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Mary Kirby

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Be they hip and stylish, fun and cheeky or sometimes just plain boring, in-room destination videos have been big business for the hospitality industry for years, informing travelers about local restaurants, sight-seeing tours, shopping and events, and readying them to explore their surroundings. It’s little wonder, then, why there is growing interest in arming passengers with...
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Mary Kirby

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It’s not real! It can’t be real because I’m sitting in a Boeing 737 cabin that I entered through a 757 door, via a retractable drawbridge. And yet the view from the windows is so convincing I’ve already checked three times to see what might be taxiing by. This is the latest Cabin Emergency Evacuation...
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Mary Kirby

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After a devastating explosion at Zodiac Aerospace’s Newport, Washington facility the company has set up a crisis management team on site, and begun assessing the impact on its deliverables to airlines and airframers. “The assessment of the consequences of this explosion is underway,” Zodiac confirms in a statement, noting that a further update will follow. Zodiac...
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Mary Kirby

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Under pressure from airline customers to provide factory-fit broadband Internet systems on narrowbody aircraft, Boeing and Airbus have each made headway in expanding connectivity options on their 737 and A320 workhorses, respectively. The latest to bolster its offerings Boeing today announced that Global Eagle Entertainment’s Ku-band satellite-supported ‘Airconnect’ system is now catalog offerable on new...
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Mary Kirby

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Monolithic legacy airline management systems can make it difficult for carriers to deliver innovative mobile solutions for their customers. With all the important data locked up in software that is hard to access, it makes life difficult for those who want to be creative with that data. So it’s always interesting to take the time to talk...
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Mary Kirby

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The revitalisation of airport lounges is often a sign that business and first class travel is booming — and a series of top-notch lounges are crowning a welcome trend, from small airlines to larger carriers. Lounges are important to passengers, particularly to the high value customers airlines need to attract and retain in a competitive...
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Have any Airbus A350 XWB customers selected a 10-abreast economy class seating configuration for the new widebody? The answer to that question depends on whom you ask at Airbus. Last week, when the airframer took its A350-900 to New York Newark as part of an #A350XWBTour, RGN contributor Jason Rabinowitz while on assignment for NYC Aviation...
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Virgin Australia’s new Airbus A330 business class certification is suffering repeated failures of the passenger restraint system related to 16G oblique angle impact survivability for the B/E Aerospace Super Diamond seats, RGN can exclusively reveal after obtaining information from the European Aviation Safety Agency (EASA) and US Federal Aviation Administration (FAA). In a statement, EASA says,...
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Mary Kirby

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After a devastating explosion at Zodiac Aerospace’s Newport, Washington facility the company has set up a crisis communications team on site, and begun assessing the impact on its deliverables to airlines and airframers. “The assessment of the consequences of this explosion is underway,” Zodiac confirms in a statement, noting that a further update will follow....
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British Airways launched its Beyond the Flight Deck (BFD) programme in 2012, aiming to improve the passenger experience through direct contact with pilots. The concept has delivered measurable results and as BFD reaches its third anniversary, BA’s flight manager, First Officer Kate Laidler, agreed to talk to RGN about BFD’s importance to the airline and its...
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Founder, Kirby Media Group. Founder and Editor, Runway Girl Network.
Mary Kirby's +1's are the things they like, agree with, or want to recommend.
Google Glass still has ‘huge potential’ for airlines and airports
www.futuretravelexperience.com

SITA Lab’s Renaud Irminger and Virgin Atlantic’s Tim Graham share their thoughts on what Google’s latest announcement means for the air tran

For all of 2014’s heartbreaks, Brussels Airlines made brave call on Ebol...
atwonline.com

2014 was a tough year for the air transport industry. The disappearance of MH370, shooting down of MH17 and crash of QZ8501 each have left f

Are in-seat entertainment screens ready to disappear?
blog.wandr.me

Is the end nigh for in-seat entertainment screens? Streaming media to passengers' personal devices is growing rapidly. But Thales/LiveTV say

FTE Europe 2015 to host Cabin Connectivity Forum
www.futuretravelexperience.com

Speakers from TUI, Estonian Air, Inmarsat and Thales will join Runway Girl Network’s Mary Kirby on stage in the Cabin Connectivity Forum Eur

Dreamliner Battery Still Not Safe Enough, NTSB Report Says
christinenegroni.blogspot.com

Firefighters at Logan Airport NTSB photo How many ways did the company producing the lithium ion batteries on the Boeing 787 Dreamliner fail

JetBlue and the Transitional Airport Experience - Wandering Aramean
blog.wandr.me

Get ready for a different check-in experience from JetBlue. The carrier is revamping its Boston terminal to make the process more "transitio

New technology and personalisation vital to in-flight sales
www.futuretravelexperience.com

Cathay Pacific and Tourvest Inflight Retail Services offer their thoughts on how technology, personalisation and staff training can boost in

Pilots Didn't Want to Fly With Capt. Who Crash-Landed SW Flight 345
christinenegroni.blogspot.com

Flight 345 on the runway NTSB photo The Southwest Airlines captain who flew a Boeing 737 into the runway nose first at LaGuardia Airport las

Routehappy Partners with Expedia, Helps Improve Passenger Experience
www.nycaviation.com

Starting this week, all users of the flight search site Expedia will benefit from full use of Routehappy’s Scores and Happiness Factors.

Expedia adds RouteHappy flight comfort data to search results - Wanderin...
blog.wandr.me

Think airfare purchases are all about fares? Expedia has teamed up with flight differentiation data provider RouteHappy to see if that’s rea

How technology is transforming the airport experience
blog.wandr.me

No longer are airlines simply trying to come up with new ways to deliver a boarding pass to their customers. Some dream bigger, and it just

In-Flight Telemetry
www.satcom.guru

Is it technically feasible for a flight data acquisition unit parametric feed, normally directed to the crash-survivable digital flight data

First American. Then Delta. Now United. Why Can't Airlines Comply with F...
www.forbes.com

Over the last several months, passengers trying to fly safely with their children on three major US airlines have written to me about their

Boeing, FAA Don't Understand 787 Battery Shortcomings, Japanese Say
christinenegroni.blogspot.com

Far from dismissing three safety events on Japanese Boeing 787 Dreamliners as mysteries that will go forever unresolved, the nation's safety

SimpliFlying Awards Honor the Best Airlines in Social Media
www.nycaviation.com

The Annual SimpliFlying Awards for Social Media Excellence were held last Friday in Brooklyn, NY. Take a look at who was recognized and what

Women Needed in Aviation and Aerospace Technology Fields | Faculty Forum
www.lewisu.edu

Recently members of the Lewis University Aviation and Transportation Dept. were asked by a major carrier to come up with some contemporary r

Delta, American, JetBlue, Southwest battle for IFE supremacy
www.futuretravelexperience.com

FTE explores how Delta, American Airlines, United, Southwest, Alaska Airlines and JetBlue have upped their game when it comes to in-flight e

5th Annual SimpliFlying Awards 2014 for Excellence in Social Media
simpliflying.com

5th Annual SimpliFlying Awards SimpliFlying researches over 600 airlines and airports every 60 days; and the transformation that airline mar

Delta's 747s to Fly Into the Sunset
christinenegroni.blogspot.com

In a startling change of plans, Delta Air Lines today confirmed that it will retire four of its Boeing 747s beginning in September. Employee

Just one week left to submit your entry for the FTE Awards 2014
www.futuretravelexperience.com

Airports and airlines have just one more week to submit their entries for the FTE Awards 2014, which will be presented to the winners at FTE