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Mary Kirby
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Mary Kirby

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With the Apple Watch at the front of the tech industry’s mind, the passenger experience industry is also thinking hard about wearables — and how they could revolutionise the way airlines operate and deliver services to passengers. RGN last week sat down with SITA OnAir’s CEO Ian Dawkins and chief strategy and marketing officer François Rodriguez on the...
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Mary Kirby

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Gogo has wasted no time in installing its new hybrid air-to-ground (ATG)/Ku-band inflight connectivity system Ground to Orbit (GTO) on its newly acquired Boeing 737, which has been nicknamed “Jimmy Ray” after one of its founders. The aircraft will serve as a testbed for GTO, 2Ku and other Gogo technologies. Gogo showcases the GTO install process in the video...
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How does a company react when its product is even more successful than it expected? For JetBlue and its inflight Wi-Fi partners Thales and ViaSat this is a very real challenge. JetBlue introduced its FlyFi product in late 2013 with a tiered pricing model. Basic usage would be free but streaming or other bandwidth-intensive usage required...
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In a bid to provide a wider selection of IFE to its widebody customers Airbus is expected to formally add Zodiac Inflight Innovations’ RAVE solution to its A330 catalogue this year. Additionally, following a protracted competition, sources say the Zodiac unit – known as Zii – is in line to be named the third supplier of IFE on the A350...
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A lot of the consulting work I do behind the scenes is for organizations within traditional industries that enjoy huge revenues and scale, but are starting to see disruptive forces impact what they do – perfect examples are banking (see here and here) and telecommunications where new technologies threaten the very core of their business. Start-ups face various barriers to entry,...
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Grit, gumption, a get-up-and-go attitude, and an air of commitment surround Kiran Jain, head of marketing and route development for Delhi International Airport (DIAL), one of India’s four public-private airports and now the country’s busiest. Under her guidance, flight frequencies at DIAL have increased from 765 scheduled daily movements in 2013 to 817 in 2014. Transfer passengers...
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Mary Kirby

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On a tour last summer of Doha’s new Hamad International Airport, I was told something peculiar by my guide; every shop and restaurant, every lounge service and kiosk, all the parking lots and the one and only soon-to-be completed hotel is owned by Qatar Airways, which in turn is owned by the Qatari government. That’s...
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In an enormous U-turn on its previous “18 inches for all” economy class campaign, Airbus is finally displaying its much-anticipated eleven-abreast A380 main deck seating at the Aircraft Interiors Expo, setting a new record for most seats abreast on any aircraft cabin, ever. Airbus had promised to show the 3-5-3 layout at last year’s AIX, but never...
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In the weeks and months following the 8 March 2014 disappearance of Malaysia Airlines MH370, a number of industry stakeholders grew very vocal about their aircraft tracking capabilities. Inmarsat; Iridium and its Aireon joint venture; and SITA, a service provider for ACARS, were among the companies loudly proclaiming they had a better mousetrap, and each submitted proposals...
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Air travel and new tech have seldom overlapped in as many ways as they do now, with the evidence spanning from Google Flight, the search engine giant’s new flight search tool, to mobile payment services such as Apple Pay, which is increasingly accepted on JetBlue Airways flights. Eager to highlight innovations at the intersection of air travel and tech, conference organizer Eye for...
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In the run-up to the Aircraft Interiors Expo (AIX) in Hamburg this year, I’ve been asking myself: where does business class go from here? How does it get better — rather, will it get better at all, or have we reached the zenith of space and comfort provided to passengers, with airlines now looking to claw...
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All Nippon Airways is expanding its equipage of OnAir inflight connectivity, and has selected Panasonic Avionics to supply Ku-band satellite-supported Internet on its Boeing 787s. The carrier in 2014 began Wi-Fi installs on aircraft that fly internationally. “OnAir has currently equipped 13 Boeing 777s and seven Boeing 767 aircraft with Internet OnAir,” confirms OnAir spokeswoman Aurélie Branchereau-Giles. By year-end,...
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In their circles
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Have them in circles
1,033 people
Stephen Ulrich's profile photo
Tabatha Wian's profile photo
Onestopbrokers's profile photo
Steven Wright's profile photo
Dan Webb's profile photo
vananh nguyen's profile photo
James Blute's profile photo
APEX (Airline Passenger Experience Association)'s profile photo
Max Flight's profile photo
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  • Kirby Media Group
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Founder, Kirby Media Group. Founder and Editor, Runway Girl Network.
Mary Kirby's +1's are the things they like, agree with, or want to recommend.
Google Glass still has ‘huge potential’ for airlines and airports
www.futuretravelexperience.com

SITA Lab’s Renaud Irminger and Virgin Atlantic’s Tim Graham share their thoughts on what Google’s latest announcement means for the air tran

For all of 2014’s heartbreaks, Brussels Airlines made brave call on Ebol...
atwonline.com

2014 was a tough year for the air transport industry. The disappearance of MH370, shooting down of MH17 and crash of QZ8501 each have left f

Are in-seat entertainment screens ready to disappear?
blog.wandr.me

Is the end nigh for in-seat entertainment screens? Streaming media to passengers' personal devices is growing rapidly. But Thales/LiveTV say

FTE Europe 2015 to host Cabin Connectivity Forum
www.futuretravelexperience.com

Speakers from TUI, Estonian Air, Inmarsat and Thales will join Runway Girl Network’s Mary Kirby on stage in the Cabin Connectivity Forum Eur

Dreamliner Battery Still Not Safe Enough, NTSB Report Says
christinenegroni.blogspot.com

Firefighters at Logan Airport NTSB photo How many ways did the company producing the lithium ion batteries on the Boeing 787 Dreamliner fail

JetBlue and the Transitional Airport Experience - Wandering Aramean
blog.wandr.me

Get ready for a different check-in experience from JetBlue. The carrier is revamping its Boston terminal to make the process more "transitio

New technology and personalisation vital to in-flight sales
www.futuretravelexperience.com

Cathay Pacific and Tourvest Inflight Retail Services offer their thoughts on how technology, personalisation and staff training can boost in

Pilots Didn't Want to Fly With Capt. Who Crash-Landed SW Flight 345
christinenegroni.blogspot.com

Flight 345 on the runway NTSB photo The Southwest Airlines captain who flew a Boeing 737 into the runway nose first at LaGuardia Airport las

Routehappy Partners with Expedia, Helps Improve Passenger Experience
www.nycaviation.com

Starting this week, all users of the flight search site Expedia will benefit from full use of Routehappy’s Scores and Happiness Factors.

Expedia adds RouteHappy flight comfort data to search results - Wanderin...
blog.wandr.me

Think airfare purchases are all about fares? Expedia has teamed up with flight differentiation data provider RouteHappy to see if that’s rea

How technology is transforming the airport experience
blog.wandr.me

No longer are airlines simply trying to come up with new ways to deliver a boarding pass to their customers. Some dream bigger, and it just

In-Flight Telemetry
www.satcom.guru

Is it technically feasible for a flight data acquisition unit parametric feed, normally directed to the crash-survivable digital flight data

First American. Then Delta. Now United. Why Can't Airlines Comply with F...
www.forbes.com

Over the last several months, passengers trying to fly safely with their children on three major US airlines have written to me about their

Boeing, FAA Don't Understand 787 Battery Shortcomings, Japanese Say
christinenegroni.blogspot.com

Far from dismissing three safety events on Japanese Boeing 787 Dreamliners as mysteries that will go forever unresolved, the nation's safety

SimpliFlying Awards Honor the Best Airlines in Social Media
www.nycaviation.com

The Annual SimpliFlying Awards for Social Media Excellence were held last Friday in Brooklyn, NY. Take a look at who was recognized and what

Women Needed in Aviation and Aerospace Technology Fields | Faculty Forum
www.lewisu.edu

Recently members of the Lewis University Aviation and Transportation Dept. were asked by a major carrier to come up with some contemporary r

Delta, American, JetBlue, Southwest battle for IFE supremacy
www.futuretravelexperience.com

FTE explores how Delta, American Airlines, United, Southwest, Alaska Airlines and JetBlue have upped their game when it comes to in-flight e

5th Annual SimpliFlying Awards 2014 for Excellence in Social Media
simpliflying.com

5th Annual SimpliFlying Awards SimpliFlying researches over 600 airlines and airports every 60 days; and the transformation that airline mar

Delta's 747s to Fly Into the Sunset
christinenegroni.blogspot.com

In a startling change of plans, Delta Air Lines today confirmed that it will retire four of its Boeing 747s beginning in September. Employee

Just one week left to submit your entry for the FTE Awards 2014
www.futuretravelexperience.com

Airports and airlines have just one more week to submit their entries for the FTE Awards 2014, which will be presented to the winners at FTE