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Can't reset admin password on a Google Apps domain. Things changed & it loops me back here. Help? #appsct #googlect
John Calvert's profile photoMark Wagner's profile photoDee Lanier's profile photo
I'd second the support line.  I'm guessing that you are locked out?  Are you the primary administrator?
Phew. I was. I finally found breadcrumbs I left myself when I changed the PW. But I can't be the only one with this problem... the login screen has changed and an effort to follow the instructions above only loops you back to them after a few steps. Sheesh.

I could've called support from another domain I guess and tried to get to the bottom of it. Thankfully, it's not an issue for me anymore. But it could be for others.
Solved, but only because I found the PW. What would others do right now?
I would have to call in to support with the pin from one of my other Ed accounts or ask a favor of another school admin. In general, I think it's a rare instance for a Google Apps org to have only one SuperAdmin, but of course I'm in that situation as well with my training site
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