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Mark Underwood
Works at Krypton Brothers
Attended University of Arizona, Claremont University, Auburn University
Lives in NYC Greater Metro
75 followers|188,179 views
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Mark Underwood

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What you missed on Penny Dreadful S2E8 "Memento Mori" (Purcell "Dido's Lament" c 1688, Emmanuelle Haim) 
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Mark Underwood

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Help at Instagram: Anything but Instant
Screenshot of WikiHow Help Page on Getting Help from Instagram A customer was having difficulty setting up an account at Instagram and asked for help. Upon researching why the customer's account was listed as "not active," it became clear that Instagram was...
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Sorry, I Can't Fill Your Prescription Now
Chicago Tribune Report of Walgreens System Outage (August 2014) Sometimes patients who visit a pharmacy will be told that a particular medication takes longer to prepare and is not yet available, or that additional time is needed for compounding. Medication...
Chicago Tribune Report of Walgreens System Outage (August 2014) Sometimes patients who visit a pharmacy will be told that a particular medication takes longer to prepare and is not yet available, or that additional time is n...
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Chat, Big UK Transaction, Chinese Rule Changes: Cascading Impacts of Bloomberg Outage
Bloomberg IoS App Screenshot 2011 | Clive Darra via Flickr  Michael Bloomberg's namesake company is a de facto standard software/network application that is widely used in finance. On April 17, 2015, as reported by media outlets including Fortune , that out...
Bloomberg IoS App Screenshot 2011 | Clive Darra via Flickr  Michael Bloomberg's namesake company is a de facto standard software/network application that is widely used in finance. On April 17, 2015, as reported by media out...
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JetBlue Joins Commercial Aviation Glitch Airshow
JetBlue Outage Reported on ABC News http://abcn.ws/1y5HhHE JetBlue is known for its quasi-independent "budget airline" business model, but on March 30, 2015 it looked like just another of the lumbering US airline giants. As reported by ABC News , the airlin...
JetBlue Outage Reported on ABC News http://abcn.ws/1y5HhHE JetBlue is known for its quasi-independent "budget airline" business model, but on March 30, 2015 it looked like just another of the lumbering US airline giants. As ...
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WordPress Sites: Why your little, lightly trafficked site may still be worth hacking.
Post by Simba Hosting, UK (13 March 2015)  Self-serving?  Yes, this post by Simba Hosting is a bit predictable for a firm that sells backup software, but it deserves a wider read. Statistics are not readily available, but it...
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Mark Underwood

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Not a bad cover of the Music Machines classic. Vocals and guitar are solid, but a bit less subterranean bass and drums (esp the  verse-ending hits) would have made it even better. Nice job.
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Centralization of IT services results in high-impact, higher-risk software maintenance. In healthcare, the impact could be serious.  #softwareqc   #fail  
Chicago Tribune Report of Walgreens System Outage (August 2014) Sometimes patients who visit a pharmacy will be told that a particular medication takes longer to prepare and is not yet available, or that additional time is n...
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Cascading impacts of Bloomberg outage a sobering reminder of IT centralization and information source monopolies.
Bloomberg IoS App Screenshot 2011 | Clive Darra via Flickr  Michael Bloomberg's namesake company is a de facto standard software/network application that is widely used in finance. On April 17, 2015, as reported by media out...
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Eleven-Hour Apple Outage Could Bite into Bottom Line
Computerworld Report of Apple Online Outage (March 2015) As Computerworld reported mid-March , an 11-hour outage affected Apple's online services, including iTunes, the iOS and OSX app stores and iBooks market service. Earlier that day, iCloud services were...
Computerworld Report of Apple Online Outage (March 2015) As Computerworld reported mid-March, an 11-hour outage affected Apple's online services, including iTunes, the iOS and OSX app stores and iBooks market service. Earlie...
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Frog Future Further Fraught
Mountain Yellow-Legged Frog - CA Dept Fish & Game Leonard Lopate ( @leonardlopate ) hosted Robin Moore ( @robindmoore ), author of In Search of Lost Frogs . Moore cited a recent trip in Northern California during which he searched for the mountain yellow-le...
Mountain Yellow-Legged Frog - CA Dept Fish & Game Leonard Lopate (@leonardlopate) hosted Robin Moore (@robindmoore), author of In Search of Lost Frogs. Moore cited a recent trip in Northern California during which he searche...
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The Flip phone: from commercial success to B-school case study
Flip phone (Credit: Sean Davis | Flickr} It's great news for entrepreneurs, venture capitalists and early start-up employees. Not so great for customers.  Wikipedia tracks many of them. One I was particularly fond of was Me...
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People
Have him in circles
75 people
David Boyd's profile photo
Sara Sara's profile photo
Nancy Coker's profile photo
Tony Cizerle's profile photo
Howie Sydell's profile photo
Tiffany Hungerford's profile photo
Wade Kolb's profile photo
John Scott G's profile photo
William B. Charlton's profile photo
Work
Occupation
Knowledge Engineer, Software Engr, sometime Musician, Writer
Skills
Big Data Security, Intranets, Transparency, Enterprise Narratology, Knowledge Engineering
Employment
  • Krypton Brothers
    Knowledge Engineer, Software Engr, sometime Musician, Writer, 2010 - present
  • OTR Global
    Reporter, 9 - 2014
    Interview and analyze street view ("Off The Record") of software and computer security products for institutional investors.
  • Infinity Drain
    CIO, 2012 - 2013
  • TransitCenter
    Mgr Business Intelligence, 2011 - 2012
  • Applied Visions
    Sr Systems Analyst, 2005 - 2010
  • Petro / StarGas Partners
    Webmaster, 2003 - 2005
  • Context Machines
    Consulting Knowledge Engr, 1990 - 2002
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
NYC Greater Metro
Previously
Tucson - Phoenix - San Diego - Long Beach - Van Nuys - Encinitas - Leucadia
Story
Introduction
PAST CUSTOMERS / CONSULTING ENGAGEMENTS / PROJECTS
Estee Lauder, Martha Stewart Living, Universal Propulsion (Goodrich Aerospace) Honda R&D, Qualcomm, Lynaslogic, Visual Data Group, Truck Stops of America, DARPA (Phase 1 SBIR), Dover Industries, HK Systems (Harnischfeger Engineers), Rohr Marine Inc (RMI), AT&T Federal Systems Division, Ultrasystems, AECOM (Earth Technology | Ertec), Arizona Regional Medical Program,Taliaferro & Browne Inc, Inter-Tel, Nielsen (Homescan), Manitoba Research Council, Chippendale's (Los Angeles HQ), WageWorks TransitCenter, Infinity Drain
Bragging rights
Can claim DARPA and Chippendale's as past customers
Education
  • University of Arizona, Claremont University, Auburn University
Basic Information
Gender
Male
I've been a customer since the late 90's and Sandra (and her staff) is superb. I do not give out 5-star ratings readily, but she's achieved results for me that exceed what I got from salons in Los Angeles, San Diego, Phoenix and Long Island over the years. She recently moved into a newer facility that's quite a pleasant place to shave a year or two off your appearance. The place is bilingual (Spanish) - well-suited for this locale.
Public - 9 months ago
reviewed 9 months ago
Our problem turned out to be messy, fairly complex, longstanding and urgent to have fixed. The chimney cap had come loose during Sandy. More than one squirrel had taken up lodging inside the chimney, resulting in a very hard-to-dislodge, dense nest. Last, a new liner was needed, but some of the tiles were loose, making that installation difficult. This was a three-person task. Yes, theoretically DIY, but only for the bravest, most patient and cautious among that crowd. Allied was working another job nearby and arrived on the scene within 90 minutes. The job was complete within two hours without any interruption in heating service. The fee reflects the amount of work, so homeowners with all three issues should be prepared accordingly. On the other hand, due to risks of animal intrusion and carbon monoxide poisoning (our chimney was seriously blocked) a trustworthy service provider is what the doctor ordered. I would like to have added airline miles by using a credit card to pay, but if that's my only complaint, I consider this a successful conclusion to a vexing problem. Recommended.
• • •
Public - a year ago
reviewed a year ago
4 reviews
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A local converted movie theatre with a well-curated schedule of artists. The sound system is very good for this venue, artists are generally happy to play here, drinks are available, and the former film seating design is steep -- ensuring that everyone has an excellent stage view. This is a community-supported arts venue, not a dance hall, the sort any local community would be proud to host. Don't expect, and you shouldn't desire, to be catered to like at Radio City or the Beacon. Best: it's affordable, so you can also take advantage of some nice local eateries nearby to make it a pleasant night out.
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Public - a year ago
reviewed a year ago