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Mark Underwood
Works at Krypton Brothers
Attended University of Arizona, Claremont University, Auburn University
Lives in NYC Greater Metro
99 followers|224,574 views
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Mark Underwood

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FooPlugins - Internal Server Error
Webserver error at Fooplugins.com Today this Apache webserver  error is being thrown at Fooplugins . Will this ubiquitous error still be with us twenty years hence?
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Mark Underwood

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JetBlue's Turn for a DataCenter Outage
There's a pattern of airline glitches which illustrate the risks of centralized systems. Whether these are simply the ones most often publicized, or whether they are the most stressed is unclear, but there's far too much to report on from that one sector. O...
There's a pattern of airline glitches which illustrate the risks of centralized systems. Whether these are simply the ones most often publicized, or whether they are the most stressed is unclear, but there's far too much to r...
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Washington State Glitch A Get-Out-Early Pass for Prisoners
Software is increasingly involved in enforcing public policies. The recent Volkswagen emissions testing scandal demonstrated this -- both from the deception perspective, and the testing that uncovered the deception.  In Washington state, according to an NPR...
Software is increasingly involved in enforcing public policies. The recent Volkswagen emissions testing scandal demonstrated this -- both from the deception perspective, and the testing that uncovered the deception. In Wa...
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Very moving duet by two artists still at the top of their game
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Crow Nation's Difficult Alliance with Big Coal
The Takeaway : Crow Nation Coal Income Conundrum The Apsaalooké or Biiluuke tribe, a  Native American Crow Nation based in Montana , is among the groups whose livelihood is tied to tough decisions about coal. Ironically, despite "a mythology that casts them...
The Takeaway: Crow Nation Coal Income Conundrum The Apsaalooké or Biiluuke tribe, a Native American Crow Nation based in Montana, is among the groups whose livelihood is tied to tough decisions about coal. Ironically, de...
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Learn from customer service lapses experienced by competitors, especially unexplained delays in process workflow. #CRM   #customerservic  #qualitymanagement
Sample Customer Review from Credit Karma The web site Credit Karma hosts various lending-related content, including service reviews. These reviews are hosted in the familiar style of Amazon's product reviews, including "Most...
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Mark Underwood

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Are you treating your customers and partners like a number?
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There's little question containers will continue to reshape IT in the coming year; here are several insights into what might happen
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Rule based = extensible
Amazon unveiled a pair of services Wednesday that are designed to make it easier for companies to keep their cloud deployments secure and within the parameters they want.
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Double-Barreled Glitch Reflecting Redundancy, Resilience Failures Rocks 2015 World Series Broadcast
A extended power failure killed video for game 1 of the 2015 World Series It wasn't the only glitch  that night, but the one with the widest impact by far was the power failure that reportedly took the Fox Sports U.S. video feed offline during game one of t...
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Glitch Again Targets Travelers in US Customs Watch List Outage
UPI Report on Customs Outages in US Airports If the major media outlets are the only ones you read, you'd think glitches disproportionately affect travelers. As reported yesterday by UPI, travelers were once again the "target" of an outage at a system opera...
UPI Report on Customs Outages in US Airports If the major media outlets are the only ones you read, you'd think glitches disproportionately affect travelers. As reported yesterday by UPI, travelers were once again the "targe...
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Credit Karma User Reviews
Sample Customer Review from Credit Karma The web site Credit Karma hosts various lending-related content, including service reviews. These reviews are hosted in the familiar style of Amazon's product reviews, including "Most Helpful Favorable," and "Most He...
Sample Customer Review from Credit Karma The web site Credit Karma hosts various lending-related content, including service reviews. These reviews are hosted in the familiar style of Amazon's product reviews, including "Most...
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People
In his circles
241 people
Have him in circles
99 people
iPatientCare, Inc.'s profile photo
ANDERSON Barlow's profile photo
Ericka Uwusu's profile photo
Alan Berkson's profile photo
Shay Laren's profile photo
Amanda Manderson's profile photo
Syncsort's profile photo
Zaira Williams's profile photo
ABBOTT BEATRIZ's profile photo
Work
Occupation
Knowledge Engineer, Software Engr, sometime Musician, Writer
Skills
Big Data Security, Intranets, Transparency, Enterprise Narratology, Knowledge Engineering
Employment
  • Krypton Brothers
    Knowledge Engineer, Software Engr, sometime Musician, Writer, 2010 - present
  • OTR Global
    Reporter, 9 - 2014
    Interview and analyze street view ("Off The Record") of software and computer security products for institutional investors.
  • Infinity Drain
    CIO, 2012 - 2013
  • TransitCenter
    Mgr Business Intelligence, 2011 - 2012
  • Applied Visions
    Sr Systems Analyst, 2005 - 2010
  • Petro / StarGas Partners
    Webmaster, 2003 - 2005
  • Context Machines
    Consulting Knowledge Engr, 1990 - 2002
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
NYC Greater Metro
Previously
Tucson - Phoenix - San Diego - Long Beach - Van Nuys - Encinitas - Leucadia
Story
Introduction
PAST CUSTOMERS / CONSULTING ENGAGEMENTS / PROJECTS
Estee Lauder, Martha Stewart Living, Universal Propulsion (Goodrich Aerospace) Honda R&D, Qualcomm, Lynaslogic, Visual Data Group, Truck Stops of America, DARPA (Phase 1 SBIR), Dover Industries, HK Systems (Harnischfeger Engineers), Rohr Marine Inc (RMI), AT&T Federal Systems Division, Ultrasystems, AECOM (Earth Technology | Ertec), Arizona Regional Medical Program,Taliaferro & Browne Inc, Inter-Tel, Nielsen (Homescan), Manitoba Research Council, Chippendale's (Los Angeles HQ), WageWorks TransitCenter, Infinity Drain
Bragging rights
Can claim DARPA and Chippendale's as past customers
Education
  • University of Arizona, Claremont University, Auburn University
Basic Information
Gender
Male
I've been a customer since the late 90's and Sandra (and her staff) is superb. I do not give out 5-star ratings readily, but she's achieved results for me that exceed what I got from salons in Los Angeles, San Diego, Phoenix and Long Island over the years. She recently moved into a newer facility that's quite a pleasant place to shave a year or two off your appearance. The place is bilingual (Spanish) - well-suited for this locale.
Public - a year ago
reviewed a year ago
Our problem turned out to be messy, fairly complex, longstanding and urgent to have fixed. The chimney cap had come loose during Sandy. More than one squirrel had taken up lodging inside the chimney, resulting in a very hard-to-dislodge, dense nest. Last, a new liner was needed, but some of the tiles were loose, making that installation difficult. This was a three-person task. Yes, theoretically DIY, but only for the bravest, most patient and cautious among that crowd. Allied was working another job nearby and arrived on the scene within 90 minutes. The job was complete within two hours without any interruption in heating service. The fee reflects the amount of work, so homeowners with all three issues should be prepared accordingly. On the other hand, due to risks of animal intrusion and carbon monoxide poisoning (our chimney was seriously blocked) a trustworthy service provider is what the doctor ordered. I would like to have added airline miles by using a credit card to pay, but if that's my only complaint, I consider this a successful conclusion to a vexing problem. Recommended.
• • •
Public - 2 years ago
reviewed 2 years ago
4 reviews
Map
Map
Map
A local converted movie theatre with a well-curated schedule of artists. The sound system is very good for this venue, artists are generally happy to play here, drinks are available, and the former film seating design is steep -- ensuring that everyone has an excellent stage view. This is a community-supported arts venue, not a dance hall, the sort any local community would be proud to host. Don't expect, and you shouldn't desire, to be catered to like at Radio City or the Beacon. Best: it's affordable, so you can also take advantage of some nice local eateries nearby to make it a pleasant night out.
• • •
Public - 2 years ago
reviewed 2 years ago